Automate agreement workflows with Zoho Sign and Zoho MCP
Hi everyone, We're excited to announce support for Zoho Sign in Zoho MCP. With Zoho Sign's MCP server, you can connect Zoho Sign to Claude, Cursor, Windsurf, GitHub Copilot, or any MCP client of your choice and handle your entire signing workflow using
Microsoft Teams now available as an online meeting provider
Hello everyone, We're pleased to announce that Zoho CRM now supports Microsoft Teams as an online meeting provider—alongside the other providers already available. Admins can enable Microsoft Teams directly from the Preferences tab under the Meetings
Digest Juin - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour chers utilisateurs, Alors que l'été vient d'arriver profitez-en pour découvrir les échanges les plus enrichissants de notre Communauté. Astuces pratiques, nouveautés produits, conseils d'experts et bonnes pratiques : voici un aperçu des sujets
Shared Mailbox: Collaborate and manage team emails efficiently in Zoho Mail
Shared Mailbox: Collaborate and manage team emails efficiently in Zoho Mail When multiple teams share responsibility for a common email address, like support@org.com, info@org.com, or billing@org.com, managing replies individually leads to duplication,
Introducing the Employee Portal for internal job posting
Employee referrals and internal applications are one of the most trusted hiring channels. But in many organizations, employees only hear about openings through messages, word of mouth, or after the role has already been open for a while. When employees
What's new in Zoho Social - Q2 recap
Hello everyone, We’ve rolled out a bunch of updates in Q2, and we’re excited to walk you through them. Here’s a quick look at everything we released in April, May, and June to help you manage your social media presence more effectively. Threads updates
Announcing new features in Trident for Windows (v.1.42.5.0)
Hello Community! This release includes a collection of enhancements and feature updates aimed at making your email experience smoother. Let’s dive into what’s new! Forward emails as attachments. Previously, you could forward emails as an attachment only
【開催報告】東京 Zoho ユーザー交流会 NEXUS vol.2 ～ 顧客満足度を高めるCRM / Survey活用・営業基盤づくり・AI連携による業務改善 ～
Zoho ユーザーの皆さま、こんにちは。 コミュニティグループの中野です。 6月26日（金）に、東京 Zoho ユーザー交流会 NEXUS vol.2 を開催しました。 今回のテーマは「CRM活用 × AI」。 過去最大規模での開催となった本イベントでは、MIGACTの濵田さん、 デジタル・クリエイティブ・ネットの本間さん、ゾーホージャパンのSasiによるセッションを実施。 顧客情報をどのように整理し、日々の業務や顧客対応、営業活動の改善につなげていくのか。 CRM・Survey活用から、AIとZohoを組み合わせた取り組みまで、それぞれ異なる視点から具体的な事例をご共有いただきました。
The Social Wall: June 2026
Hello everyone, This month, we're introducing features to help you engage better with your professional network and share your content plans with ease. Mention LinkedIn profiles in the compose window You can now tag individual LinkedIn profiles directly
Update on V2 API End-of-Life Timeline
Dear Users, Earlier this year, we shared the launch of the V3 APIs and requested users to migrate from the older V2 APIs by December 2025. We have received valuable feedback from our users and partners regarding their migration timelines. We are happy
Function #27: Apply unused credits automatically to bills
Welcome back everyone! In our ongoing series, we previously shared a custom function that automates the application of unused credits to your invoices. We've been listening to your feedback, and many of you have asked for a similar function to be applied
Zoho Books | Product updates | April 2026
Hello users, Welcome to our April 2026 product updates roundup! Highlights include profit margin for sales transactions, insights in reports, recording deposits from undeposited funds in banking, and faster production workflows with improved assembly
Record sharing for Activities modules in CRM
Hello everyone, We've got a few quick enhancements to what we covered in this previous announcement: record sharing is now available for Activities modules. 1. Sharing Tasks, Meetings, and Calls Until now, activity records could only be shared indirectly
Manage all your data in a sheet view in iPhone/iPad
Hello everyone! We are happy to announce that users can now manage all their data by seeing them in a sheet view in their Bigin iPhone/iPad app. Scenario: John Bailey, a general physician, works in a hospital and also owns a clinic. While traveling from
Zoho Desk: Mobile Updates | Q2 2026
Hello everyone, Greetings! As we have reached the end of Q2, here's a quick look into everything released during the second quarter of 2026. We've introduced several enhancements to help support representatives work more efficiently, with improved access
Zoho Cliq GIFs: Migration from Tenor to GIPHY
We are updating the GIF service in Zoho Cliq as Tenor's GIF API will no longer be available from June 30, 2026. As part of this change, we're moving from Tenor to GIPHY to ensure uninterrupted GIF support and a seamless experience. What is changing? Organizations
Zoho CRM Community Digest - June 2026 | Part 1
Hello Everyone! June wrapped up with a meaningful activity sharing update, two community threads on retrieving emails before user deletion and passing Kiosk screen fields to functions that saved people a lot of back and forth, and two AI-powered Kaizens
Zoho Payroll: Product Updates - H1, 2026
Over the last few months, Zoho Payroll has added updates that make payroll easier to process, review, explain, and manage for businesses. The most important improvements focus on payroll flexibility, gratuity tracking, employee self-service, reporting,
What's New in Zoho POS - May 2026
Hello everyone, Welcome to Zoho POS’s monthly update, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how May went. Introducing the new Settings page with enhanced search The Settings page has been revamped
Schedule from AI with Zoho Bookings MCP Server
Greetings from the Zoho Bookings team! We’re excited to introduce the Zoho Bookings MCP (Model Context Protocol) Server integration, a powerful new way to bring AI-driven automation into your scheduling workflows. With MCP, you can connect Zoho Bookings
Introducing our Premium Job Posting Integration with LinkedIn
We're thrilled to announce a game-changing update that revolutionizes how you can attract top talent effortlessly. With the latest enhancement in Zoho Recruit, your recruitment process just got a powerful boost, allowing you to tap into LinkedIn's Premium
Incoming Threads Report
From data to decisions: A deep dive into ticketing system reports Customers raise questions and issues through multiple channels, such as email, chat, or tickets. To monitor the number of queries received on a specific day from each channel, leads can
Introducing Radio Buttons and Numeric Range Sliders in Zoho CRM
Release update: 1. 2 March 2026: Currently out for CN, JP, AU and CA DCs (Free and standard editions). For other DCs, this will be released by mid-March. 2. 26 March 2026: CA, SA, AU, JP, CN DCs - Free, Standard, Professional, Enterprise, Ultimate, CRM
CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
SalesIQ's Summer '26 Release: For The Moments That Matter
Every customer journey is made up of moments. The moment someone discovers your business. The moment they need help. The moment you decide to reach out. The moment a simple chat turns into something more. And the moments that continue long after the conversation
Consent flow for adding Verified-Domain Email Addresses in Zoho One
Greetings, Zoho One Admins! To strengthen account security and ensure that users explicitly confirm ownership of their domain-based email addresses, we are introducing a consent flow for adding verified-domain email addresses in Zoho One. What is the
Mirror Component in Zoho CRM: Access real-time related data without leaving your record
Hi everyone, This feature is now available for the JP, CA, SA, UAE, and AU DCs. We're excited to bring to you Zoho CRM's mirror component, which presents relevant data on a record's details page and keeps everything users need in one place without having
Build multiple sandboxes to test, validate, and deploy independent cases
Hello everyone, When multiple departments operate within the same system, parallel testing often becomes essential. Each team may be working on separate configurations, workflows, or automation rules at the same time. Without a way to isolate these configurations,
Zoho Projects Android app update: Bulgarian, Croatian, Thai and Ukrainian language support
Hello everyone! You can now access the Zoho Projects app in four new languages: Bulgarian, Croatian, Thai, and Ukrainian. To change the language, please follow the steps mentioned below: Open the Zoho Projects app. Go on to the Settings module. Select
The ripples of social media transforming customer support
We are here. Follow us here: Zoho Desk on X Facebook Instagram LinkedIn Youtube Advancements in the internet and gadgets have made social media accessible from anywhere, all the time. You need to keep up with your customers' online habits, because every
[Live webinar] Learning Table Series: Building AI-powered service management applications with Zoho Creator's new agents
Hello everyone, We are excited to invite you to another edition of the Learning Table Series webinar. Building business applications often begins with a great idea, but turning that idea into a fully functional application can involve extensive planning,
¡Compra tu entrada! Zoho Workshops: IA Agéntica - 2 y 3 de noviembre 2026
Los Workshops de Zoho vuelven a España este noviembre Si quieres sacar el máximo partido al ecosistema de Zoho y conocer de primera mano las últimas novedades en IA Agéntica y más, en noviembre tienes una cita imprescindible. Los Workshops de Zoho España
Zoho CRM Related Lists Enhancement - Related List Expanded View
Hello, Enterprise Support Community, We are excited to announce some upcoming changes to the way that Related Lists can be interacted with, and the ways that you can utilize them within the CRM environment. Currently, Related Lists will show you a list
Free webinar! Sign documents across borders: AES, QES, ID verification
Hello all, Signing paperwork across geographies sounds simple, until critical questions around legality, security, and compliance pop up. Join our upcoming webinar to see how Zoho Sign helps businesses worldwide sign documents with confidence. Agenda:
Managing visibility and focus in Zoho Desk using accessibility controls
Hello everyone, Support teams rely on interfaces that are easy to read, navigate, and interact with. To make Zoho Desk more inclusive and accessible for users with diverse needs, additional accessibility improvements have been introduced to enhance text
Zoho Mail MCP - Faites de votre boîte de réception un véritable atout
Qu'est-ce que le MCP ? Les assistants IA comme Claude, ChatGPT ou Gemini sont aujourd'hui extrêmement performants. Pourtant, ils ont une limite importante : seuls, ils ne peuvent pas agir directement dans vos applications. Par exemple, vous pouvez demander
Manage WhatsApp conversations across Zoho services using one phone number
If your teams use multiple Zoho services to handle different business functions, such as support, sales, or other Zoho tools, you might have asked this question: Can we manage all WhatsApp conversations using the same business phone number across these
Enabling OIDC Authentication for Help Center
Hello everyone, When multiple users access the help center, managing authentication securely can be challenging. To simplify this, organizations can enable OpenID Connect (OIDC) authentication for the Help Center. OIDC allows users to sign in with their
Users can now notify the contact while adding a 'Resolution' to the ticket.
Hello, In the latest version of the Desk iOS mobile app (v2.6.4), users can now notify the contact while adding a 'Resolution' to the ticket. Also, the 'Resolution' UI has been tweaked to support edit and delete option. Please update the app either
Introducing Advanced Metrics: Uncover how users engage with your apps
Hello everyone, Understanding how your applications are being used is the first step to making them better. While the existing Metrics feature in Zoho Creator gives you a solid high-level picture with KPIs like active users, total interactions, access
Next Page