How to change "Refund policy: This payment is non-refundable."

How to change "Refund policy: This payment is non-refundable."

Hi,

I've set up a paid on demand session and on the registration page it says "Refund policy: This payment is non-refundable." at the bottom even though I can process refunds within Zoho Showtime.

I think it also breaks UK trade laws as you need to give refunds if requested within 14 days for distance selling.

See screen grab.

Is there any way to change this?

Many thanks.

Rgds

Jon

    Access your files securely from anywhere







                          Zoho Developer Community






                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • Announcement: Audience Polling for Zoho ShowTime.

                                                            ShowTime polling lets the presenter create and launch polls during the session and project results to your audiences in real time. Highlights: ShowTime's polling is completely free! Your audience can connect through attend.zoho.com (on their browser) or from their smart phones by downloading the ShowTime Viewer app from the App Store and Play Store. ShowTime polls are available for Windows, iOS, Android and PowerPoint users. Set polls for a presentation in 4 quick steps: Get started: All you need
                                                          • Free live Webinar: Zoho Show & Zoho ShowTime - Create stunning slides and improve audience engagement.

                                                            This webinar will help you get started with two of our most exciting products - Zoho Show and Zoho ShowTime. Zoho Show is an online presentation tool that lets you build slides while ShowTime is a web and mobile app that brings interactivity into presentations.   After this session, you can:    Create slides online and collaborate with your team. Embed tweets and videos in your slides. Connect with your audience while presenting. Get your participants to 'like' slides and pose questions. Receive
                                                          • Getting started with Zoho ShowTime - Bring life to your presentations!

                                                            Join us for a free webinar on Monday, 18th April 2016 and learn how to get started with Zoho ShowTime. ShowTime is a web and mobile app that brings interactivity into presentations by connecting speakers and audiences. With ShowTime running on their computers or mobile devices, audience can view and participate in presentations as well as interact with the host. Presenters, meanwhile, can assess participant engagement, get real time feedback and view reports on attendee activity to help improve their
                                                          • Webinar: Getting started with Zoho ShowTime - Bring life to your presentations.

                                                            Join us for a free webinar on Tuesday, 29th March 2016 and learn how you can make your presentations stand out using Zoho ShowTime. ShowTime is a web and mobile app that brings interactivity into presentations by connecting speakers and audiences. With ShowTime running on their computers or mobile devices, audience can view and participate in presentations as well as interact with the host. Presenters, meanwhile, can assess participant engagement, get real time feedback and view reports on attendee
                                                          • Join our live webinar to deliver fun filled sessions with the new ShowTime plug-in.

                                                            ShowTime is designed to transform any live presentation into an interactive session. With the new plug-in, you can now experience ShowTime from within PowerPoint. Thanks to the overwhelming positive response we’ve received – in terms of number of downloads and demo requests.     We have organized two webinars to guide you through using the ShowTime plug-in. Aarthi Elizabeth from the ShowTime team, will show you how to: Download, install, and launch the ShowTime plug-in from within your presentation


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ




                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Zoho - Outlook plugin

                                                                                                            Does anyone know if there is a way to modify the autofill in the Zoho plugin in outlook? When we create a contact, it enters the correct email address and name, but then pulls information from our own signature line to add phone number, address, etc.
                                                                                                          • Threaded conversations for emails sent via automation

                                                                                                            Hi Guys, I hope you are doing well. Don't you guys think we should have an option in a workflow to notify users either as a new email or the previous email thread. For example, if you have one deal in the process and there are 10 different stages during
                                                                                                          • Zoho Books - Sales Person Information

                                                                                                            Hi Team, On Invoices, Quotes, etc... I can include the Sales Person, but it only shows their name and not their email or phone number. It would be great to have place on invoice templates where we can manage what sales person information should be shows
                                                                                                          • Offline working in Zoho Creator portal

                                                                                                            Zoho's help says that offline working is only available in the Creator mobile app and not in the portal app. But I can see offline options in the portal app too and it seems to work when I test it. My portal users are often in areas where there is poor
                                                                                                          • Fetch Records using Dynamic Criteria

                                                                                                            Hi,  I have a form that builds a filter based on user input.  I need to fetch the records based on dynamic criteria.  How would I accomplish this as there is no eval function? For example: desiredRecord = Form1[dynamicCriteria];
                                                                                                          • Url filter Report date (pivot chart)

                                                                                                            Hello. Is it possible to filter the data in pivot char using parameters in the url? I'm trying but I should not doing very well. Something like: https://creator.zoho.com/.../....../#Report:MyPivotChartReport?MyDate=01-Jan-2012;31-Jun-2012;MyDate_op=58 Saludos
                                                                                                          • Sending gmail to a particular person fails because the address gets changed to "gmaill", with a second "l" typo somewhere

                                                                                                            I send to bob@gmail.com (example) and get an error sending to bob@gmaill.com, only for this one person. Note the extra "l" in the email the system tried to send to, which was not in the address I entered. Can't find a typo in the contact or anywhere else
                                                                                                          • Emoji Support in Bigin CRM

                                                                                                            We request the implementation of emoji support across Bigin CRM. This feature should allow users to seamlessly use emojis in text fields, headlines, and deals. It would enhance communication, improve the visual appeal of records, and bring more personalization
                                                                                                          • Bigin Booking Pages enhancements

                                                                                                            I would like to ask for several enhancements for the brand new (and promising) Booking feature. 1. Add "Contact/Mobile" Field to Booking form We use Mobile as key (id), but unfortunately it is missing from the Booking form, only Home Phone is available.
                                                                                                          • Amount in words in Indian format

                                                                                                            Hi, I had coded the following code to convert amount in words. But in the code in the format of US like million. But i need in Lakh and Crore. So pls suggest ideas r post corrected code string Num2Words(int val) {     val_s = input.val.toString();     th = {"", "thousand", "million", "billion", "trillion"};     // uncomment this line for English Number System     // th = {"","thousand","million", "milliard","billion"};     dg = {"zero", "one", "two", "three", "four", "five", "six", "seven", "eight",
                                                                                                          • What are people using to send Service based emails?

                                                                                                            Zoho Campaigns is for marketing. Users can unsubscribe from these emails. Service based emails need to be delivered and can without the worry of Can-spam act. What are people using to send service based emails? My mailing list is derived from a database
                                                                                                          • Standalone LMS tool

                                                                                                            Will Zoho release a standalone LMS (Learning management System) than can be used by external parties (guest)?
                                                                                                          • Announcing Kiosk 1.1 - Customize screen titles, configure new fields & actions, use values from your Kiosk to update fields, and more.

                                                                                                            Hello all We are back again with more enhancements to Kiosk. So what's new? Enhancements made to the Components Add titles for your Kiosk screens and adjust its width to suit your viewing preferences. Three new fields can be added to your screen: Percentage,
                                                                                                          • An Overview of Dario Schiraldi Deutsche Bank Executive

                                                                                                            Hello Community, Dario Schiraldi is an executive at Deutsche Bank, focused on advancing the firm’s financial services and crafting its global strategic vision. With 20 years of expertise in leadership roles, he has spearheaded successful market acquisitions
                                                                                                          • Emailing a document to WorkDrive

                                                                                                            Does WorkDrive include the ability to upload a document by sending an attachment to an email address? (Books and Expenses include this functionality) If it doesn't is it under consideration? on the Road Map?
                                                                                                          • Allow Changing Appointment Status from "Completed" to "No Show" or Other Valid States

                                                                                                            Hi Zoho Bookings Team, We hope you're doing well. We would like to submit a feature request regarding appointment status management in Zoho Bookings. 🎯 Use Case Sometimes, an appointment is mistakenly marked as Completed, but later we realize that the
                                                                                                          • Ability to modify what displays in calendar invite?

                                                                                                            I am a long time calendly user and want to make the switch to bookings.  I understand that there is not currently a meets/hangouts integration, is one on the roadmap? Is there anyway I can modify the calendar invite to include the meet link?  I can add it to the emails no problem, but I would also like it to display on their calendar.  Is there some work around I can do to get it on the calendar?  Also am I able to modify the calendar event title?
                                                                                                          • Zoho One and Tally Integration

                                                                                                            Has Anyone in this forum done any implementation with Zoho CRM and Tally accounting software. If so who have you used and how easy was it?
                                                                                                          • Microsoft PowerPoint files Extremely slow to save

                                                                                                            I and others on my team have noticed that Microsoft PowerPoint documents are extremely slow to save when using WorkDrive. It always takes over 30 seconds to save a file. Word and Excel files seem to save in a typical length of time, but PowerPoint is
                                                                                                          • How can users unblock their blocked Zoho Mail accounts?

                                                                                                            After the reason for the account block (storage exceeded, spam detection etc.) has been rectified, the user can unblock the account from the UnBlock Me page. Account support@edu2review.com  Edu2Review is an education review platform, we rate the quality
                                                                                                          • Adding additional fields for batch information

                                                                                                            Hello, I am looking at adding additional information into our inventory module. we would like to be able to see up to 8 attributes that will be individual & different for each batch (i.e. batch specific information) but currently I seem to only be able
                                                                                                          • Dynamic Pickup List Values using Deluge and Client Script

                                                                                                            I would like to dynamically show Pickup List Values For example we need to fetch some data from an on premise application and display it so they can choose and pick This can be done in Creator but I didn't find anything for CRM
                                                                                                          • Validation Rule for Controlled Stage Movement in Deals Module (Deluge Script)

                                                                                                            For keeping a control over module stage or status, you can use the below deluge script. The below deluge script defines validation control over deals module stages: // Function to validate allowed stage transitions in the Deals module map validation_rule.LeadStatustValidation1(String
                                                                                                          • Pick List Issues

                                                                                                            I have created a pick list that looks at a table in a sheet, it selects the column I want fine. Various issues have come along. The option to sort the pick list is simplistic, only allows an ascending alphabetical sort. Bad luck if you want it descending.
                                                                                                          • Four types of task dependencies

                                                                                                            "Nothing is particularly hard if you divide it into small jobs."                                                                                                                  - Henry Ford Projects, small or large, are driven by simple work units called tasks. Monitoring standalone tasks might look simple but as the workflow becomes elaborate, tasks may start relying on one another. In project management, this relationship between tasks is termed as "Task Dependencies". Dependency between tasks arise
                                                                                                          • 1099 tracking

                                                                                                            Do zoho books offer feature of tracking for 1099's for contractors, etc? Quick books offers this feature and wondered when/if Zoho books will do same
                                                                                                          • VAT-type Taxes in US Edition?

                                                                                                            I'm located in the US, and I use the Zoho One US edition of Books. We are in the process of registering with Canadian authorities for their GST / HST, which is a VAT-type of scheme. It is not immediately obvious to me how one would deal with input tax
                                                                                                          • 2 users editing the same record - loose changes

                                                                                                            Hello, I'm very new to Zoho so apology if this has been addressed somewhere i can't find. I have noticed the following: If we have 2 users put an inventory item in edit mode at the same time: say user1 click on edit and user2 while user1 is still in edit,
                                                                                                          • Schedule sms to be sent later

                                                                                                            When will you make available an option to send sms's at a later time??? You finaly have this option available on emails, so it will be very useful to have it also with sms. Our sms provider, has already this available but we cannot use it because you
                                                                                                          • Ecommerce integration with prestashop

                                                                                                            Development of campaigns integration with prestahop. When???
                                                                                                          • How to create an article containing images and rich text via the api?

                                                                                                            Hi, I'm trying to migrate our kb articles from our previous helpdesk service, and import them to ZohoDesk. Is there any way to create an article that contains images?  Is it possible to add formatting to articles created via the API? Thanks, Adam.
                                                                                                          • Number of statement execution limit exceeded on deluge scheduled function

                                                                                                            I'm working on a send email functionality in creator that sends out crew work orders at the end of the day each day for the next day. I'm running into the issue that zoho is unable to handle the number of statements that I am doing to be able to successfully
                                                                                                          • Color of Text Box Changes

                                                                                                            Sometimes I find the color of text boxes changed to a different color. This seems to happen when I reopen the same slide deck later. In the image that I am attaching, you see that the colors of the whole "virus," the "irology" part of "virology," and
                                                                                                          • Zoho SignForm In Progress But Cannot Be Completed

                                                                                                            If a person starts signing a document (via SignForm), but closes the window before submitting, Zoho marks the document "in progress", but how do they finish signing it?
                                                                                                          • How to show Assemblies AND component items in a report

                                                                                                            Hi Is there any way in Analytics to create a report that shows the Composite Item AND the Component Items with mapped quantity? It seems that the component item is not exposed in any table that I can find. Also, the same question but for Stock on Hand.....this
                                                                                                          • Mandatory Messages for Specific Members in Zoho Cliq Channels

                                                                                                            Hello Zoho Cliq Team, We hope you're doing well. We would like to request a feature enhancement to Zoho Cliq that would allow marking certain messages in a channel as mandatory for specific members — with built-in tracking and reminders. 🎯 Use Case:
                                                                                                          • Admin Access to Message Read Statistics in Zoho Cliq

                                                                                                            Hello Zoho Cliq Team, We hope you're doing well. We would like to request a feature enhancement that would allow admins or channel owners to view read/unread statistics for messages, even if they were not the original sender. 🎯 Use Case: Currently, in
                                                                                                          • Online Member Visibility in Channels (Similar to WhatsApp Group Presence)

                                                                                                            Hello Zoho Cliq Team, We hope you're doing well. We’d like to request an enhancement to Zoho Cliq’s channel experience by introducing online presence indicators for channel members — similar to how WhatsApp shows how many people in a group are currently
                                                                                                          • Show ticket field in Zoho Desk only if that same field is not empty (API‑created records)

                                                                                                            Zoho Team , We have a ticket workflow where every ticket is created via API based on dynamic logic from an external form. That form has complex logic and already decides what’s relevant to ask, and the API only populates fields in Zoho Desk based on that
                                                                                                          • Multiple Products on Ticket

                                                                                                            Good morning. We will classify all tickets based on the product. Users sometimes send different requests on the same ticket, so we are facing some challenges. Is there a way to add more than one product to the ticket, or is there a way to tie the product
                                                                                                          • Next Page