Introducing the All-new Zoho Social: Elevate team-work, social content, and more

Introducing the All-new Zoho Social: Elevate team-work, social content, and more

Hey Folks!

We are excited to announce our latest product release. From content curation, to team management—we're covering a wide spectrum of upgrades with this release. Some of the key additions that you'll find will include YouTube integration, LikedIn Lead Generation, and a brand new Content Approval system designed for teams.

Here's a detailed look at what is in store: 

1. Video Marketing

YouTube Integration

Video is the content of the now, and scaling up video marketing efforts is going to be a high priority in the marketing verse. So say hello to our newest integration partner - YouTube. With Zoho Social, you can now publish and schedule videos content to your YouTube channels directly from Zoho Social's Publishing Window. You can also track performance for each video and respond in real-time to engagement. 

From the Monitor tab, you can keep an eye on your YouTube activity - all your Likes, Playlists, Comments, etc. Our robust set of analytics covers everything from who your viewers are, what your most watched content is, and granular data like how many minutes people are averaging on your videos.

While you're at it, stay up-to-date on your channel's performance with full fledged reports to see ranging from follower growth to engagement and audience demographics.You can schedule your YouTube performance reports and download or share them with your team and clients with ease.



Here are some articles to help you get started with YouTube on Zoho Social.

Custom Video Thumbnail:

A small but necessary upgrade, this feature lets you set a custom thumbnail for your video content through Zoho Social's publisher. You can do this by choosing a thumbnail image from one of the video frames, or upload your own designs.



Learn more about this feature here.

 2. Content Approvals & Workflows

Streamlining your content workflow just got way easier! With the new Content Approvals and Workflow features, you can now work better with your team to move content around a neat pipeline. You can do that by setting up your own Approval system to optimize your social media publishing routine. 

You can assign specific team members as content Approvers to approve and publish drafts, and assign others as publishers or contributors who can create and send drafts for approval! This way the teams can have greater editorial control over what content goes out from their social channels.



To learn more, check out our help guide to learn more about content approvals

3. Smarter Publishing Assistance

With this update, we've added enough tools and features to enhance your content's reach and do more than just publishing and scheduling.

UTM Parameters

If you've wondered which channels fetch the most views for your URLs, this feature is here to help you answer that. By attaching UTM parameters to the links that you publish from Zoho Social, you can set trackers in place to monitor your social traffic.  You can now define UTM parameters directly from Zoho Social, to get a a break down of engagement from each source while analyzing later on any analytics tool like Google Analytics.



Check out these guides to read more about how UTM parameters can be set on Zoho Social.

Instagram First Comment

On Zoho Social you can now pre-load a first comment to your Instagram Post and schedule it along with your post itself. You can do that right from the Publishing Window itself. Instagram first comment, can help optimize the reach of a post to get it across Instagram searches, and be discovered on the Explore page.



Get a better understanding of Instagram first comments with our handy guide.

Retweet-Scheduling 

See something on the Monitor tab or anywhere on your Dashboard, that you'd like to retweet? Simply use the Retweet Scheduling button to get more traction for the Tweet. This also lets you space out your posting and not spam the feed.



Check out our user guide to learn more about the retweet scheduling feature.

4. Manage Content Better

We know how it's not always easy to manage content when you're a team handling social media. These are a few of the features we have been most excited to assist with content marketing. Now access all your images and feeds in one place with Zoho Social's content library.


RSS Feeds

Get all your favorite website content delivered right to your RSS Feeds inbox on Zoho Social. Add your favorite feeds and toggle between them to read article snippets. 
You can curate content from the RSS Feeds anytime and share it with your social media audience, by publishing or scheduling for later, directly from this space. This way you also get to discover, read, and manage all subscribed content from one place and add to your buffer of content.



Head over to our guide to read more on RSS Feeds.
 
Media Library

Zoho Social now packs a Media Library to serve as a content repository for you and your team. Store your brand assets and marketing content like videos, images, GIFs, etc to use anytime. You can add content to your Media library from your devices, or from our range of integrated cloud services.



Learn more about this new feature here.

Cloud Picker

Access any of your media from across a range cloud platforms such as Zoho WorkDrive, Google Drive, DropBox etc, right from Zoho Social's publisher. With our new Cloud Picker tool, you can now access your resources from within your Zoho Social dashboard by simply connecting your Brand to your cloud services.



5. Generate Leads From LinkedIn


With LinkedIn Lead Ads you can promote targeted content to professionals and specific industry people, and gather more contact information via Lead Forms. With Zoho Social, this lead data can be seamlessly captured and analyzed. You can also map these details back to your Zoho CRM sales dashboard. 



Read more about managing LinkedIn Leads Ads with Zoho Social.

6. Enhanced zShare capabilities


Our free browser extension zShare helps you share texts, links, and images with a single tap. With a few new tweaks, zShare is now positioned to make your content curation much faster and easier.  If you're using Zoho Social, the zShare extension can be downloaded from here.
Let's take a look at the new zShare capabilities-

zShare with Google

Get more out of your Google searches with your zShare browser extension. When you hit-up any search on Google, the zShare button will now suggest related Keyword and User results pulled directly from Twitter, for you to check out.




zShare with Twitter


If you're browsing the Twitter web app and find a Tweet you'd like to share, you can now directly share or schedule it as a retweet for later. You can do this by hitting the zShare button that pops up below the Tweet.




zShare with Facebook


See an interesting piece of content on Facebook that you'd like to share across your networks? Simply hit the zShare button below the post, to directly publish or schedule via Zoho Social.



Learn more about the new zShare features with this set of guides.

New Pricing & Plans


Keeping in mind the bulk of requirements for larger marketing teams, we've introduced our biggest edition for businesses yet - the Premium plan. Built for handling multi-user collaboration and workflow requirements, Premium is ideal for businesses who do not have to resort to upgrading to our Agency edition.

This plan gives teams unlimited brand add-ons and a default of 3 team members with unlimited additional team member add-ons. Premium plan comes with all the features available on Zoho Social except for a few Agency-specific requirements. Among non-agency plans, features like LinkedIn lead ads, Content Approvals and YouTube integration are available only on Premium. 

Check out our new Pricing plans from here.

For Bundles


Please note that Zoho One & CRMPlus customers will be automatically upgraded to the Premium plan at no extra cost. Zoho One customers can also specifically request for Agency features for Social at an additional cost of $10 a month. Brand add-ons will have to be purchased separately.

We hope you find these features helpful. Do reach out to us anytime for queries or doubts, we're happy to help. Our support team is available at support@zohosocial.com


Cheers,
Amrutha

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Introducing Inbox in Zoho Social

                                                              Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them
                                                            • A decade together - Thank you for being a part of the journey with Zoho Social!

                                                              A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reach
                                                            • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

                                                              Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular
                                                            • Introducing advanced statistics for all your social media posts

                                                              When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
                                                            • It's here! A Publishing Calendar to give you better view and more control over your posts.

                                                              Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ






                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Kaizen #205 - Answering Your Questions | Managing Picklists and Enabling History Tracking via Zoho CRM APIs

                                                                                                              Hello everyone! Welcome back to another post in our Kaizen series. In this post, we will look at how you can manage picklist fields in Zoho CRM using APIs. This topic was raised as feedback to Kaizen #200, so we are taking it up here with more details.
                                                                                                            • Multiple Vendor SKUs

                                                                                                              One of the big concerns we have with ZOHO Inventory is lack of Vendor Skus like many other inventory software packages offer. Being able to have multiple vendor skus for the same product would be HUGE! It would populate the appropriate vendor Sku for
                                                                                                            • Internally created tickets

                                                                                                              Hi there When tickets are created internally on-behalf of customers - there is nothing to show that the ticket was created by an internal agent. This means, that it's easy for our agents to confuse tickets which were created by internal team members and
                                                                                                            • Automatically change website passwords

                                                                                                              Hi everyone, We just switched to a Professional package to also use the "Automatically change website passwords" function. But I cannot find anything about it, how to use it, anywhere. Does anyone know how I can use this function? Best, Caspar
                                                                                                            • Change Invoice Prices for an Effective Date

                                                                                                              Hi, It would be a really good feature to be able to change the prices on invoices/recurring invoices from an effective date in the event of price increases. For instance, I am in the process of increasing prices that will be effective from a specific
                                                                                                            • "Other Current Asset" accounts as "Paid Through" accounts in Expense

                                                                                                              It would be incredibly useful to be able to assign accounts of type Other Current Asset as Paid Through accounts in Expense. Currently, Other Current Liability are permitted as Paid Through Accounts. This makes sense, as Credit Cards are current liabilities.
                                                                                                            • Multi column open text questions that allows respondents to add rows for additional information

                                                                                                              I need to create a question that has 2 columns with open text, but I also need to allow respondents to click a "+" button, or something similar, so that they can add additional information if they choose to. I've tried using the Multiple Textboxes type
                                                                                                            • Bot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns

                                                                                                              Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated
                                                                                                            • Découvrons les détails qui simplifient vos journées de travail avec Trident

                                                                                                              Nous nous installons dans des routines efficaces et rodées avec le temps. Chaque matin, nous ouvrons nos e-mails, passons aux messages, consultons notre agenda, puis attaquons nos tâches. Ce processus nous semble maîtrisé, mais est-il réellement optimisé
                                                                                                            • Issue with Purchase Rate Showing as “0” After Importing Items List

                                                                                                              Dear Zoho Books Support Team, Good day. I’m reaching out regarding an issue I’m facing while importing my items list into Zoho Books. Despite mapping all fields correctly and including the purchase price for each product in my Excel file, the Purchase
                                                                                                            • API for Task Entity in Zoho Books

                                                                                                              I’m working on automating task creation in Zoho Books via a custom button in the Bills Module. The goal is to create a task in the Tasks Module and assign it to the Finance Team, so they can track progress efficiently. While reviewing Zoho Books documentation,
                                                                                                            • create invoice in zoho books from the zoho forms

                                                                                                              Is there a native way to have create invoice in zoho books, when zoho form is completed?
                                                                                                            • Email undelivered

                                                                                                              GOod Day I am always receiving an uncategorized-bounce to my email. I am not sure why this is happening.
                                                                                                            • Add inventory_valuation_method to items endpooints

                                                                                                              To ensure consistent item creation it would be helpful to have the inventory_valuation_method (FIFO vs WAC) be able to be set at item creation or as an update (consistent with current behavior where it is not allowed for items with existing transactions)
                                                                                                            • Use Zoho to send sales receipts for Gocardless transactions

                                                                                                              I've been using gocardless for years and have d/d mandates set up on there. Each week we get bulk payments from customer d/d's. However, we need to send sales receipts to these customers. So I know I can sync mandates into Zoho, and then I can set up
                                                                                                            • Zoho - Gocardless sales receipts

                                                                                                              I've been using gocardless for years and have d/d mandates set up on there. Each week we get bulk payments from customer d/d's. However, we need to send sales receipts to these customers. So I know I can sync mandates into Zoho, and then I can set up
                                                                                                            • Introducing Rollup summary in Zoho CRM

                                                                                                              ------------------------------------------Moderated on 5th July'23---------------------------------------------- Rollup summary is now available for all organizations in all the DCs. Hello All, We hope you're well! We're here with an exciting update that
                                                                                                            • Introducing Connected Workflows in Zoho CRM for Everyone : Free Your Teams to Focus on What Matters

                                                                                                              Hello Everyone, We’re thrilled to introduce the next big evolution in Zoho CRM for Everyone -- Connected Workflows. This new feature builds on our commitment to deliver a CRM that’s truly inclusive, adaptable, and designed for consistent collaboration
                                                                                                            • Cooling-off Period Just Got Better: More Coverage, More Control

                                                                                                              We’ve enhanced the Cooling-off Period feature in Zoho Recruit to give you more control over repeat applications and referrals. This helps you maintain a cleaner, more efficient recruitment pipeline. With this enhancement, you can: Prevent duplicate candidate
                                                                                                            • Revenue Management: #7 Revenue Recongition in Construction & Real Estate Industry

                                                                                                              If you are in the construction or real estate business, you are used to long project timelines and progressive invoicing to keep up with your billing. But when does revenue get recognized? Will it happen when the contract gets signed? At different milestones
                                                                                                            • TikTok (and other social platform) Messages and comments of the past

                                                                                                              When I link a social channel, Zoho will show in "Inbox", "Messages" and "Contact" sections the interaction done in the past? (comment, messages...)
                                                                                                            • Restrict Employee mail deletion

                                                                                                              Dear Zoho, Is there a way where i can restrict my employees to delete any mails from their account
                                                                                                            • 554 5.1.8 Email Outgoing Blocked.

                                                                                                              Hi guys, I just singed up for mateusz.nowicki@zoho.com mail and I can't send any mails.. Why? Everytime I try to send something I got error like the one in the screenshot. Please, help me.
                                                                                                            • Zoho IP blocked by SpamHaus

                                                                                                              ERROR CODE :550 - 5.7.0 Your server IP address is in the SpamHaus SBL-XBL database, bye
                                                                                                            • File Upload in Creator's Subfrom

                                                                                                              Hello Sir/Madam, Here is a Problem......... Scenario: In CRM One Custom Module (Payments) have one File Upload Field now we have to Upload that File into Creator's Custom Form (Documents) have one Subform (Documents) in Document Upload Field using Deluge
                                                                                                            • Trigger workflow base on email clic

                                                                                                              Searching the help and forum, I see that there were workflow trigger rules based on email. But now, I can't find this type of trigger when I create a custom workflow. What I'm looking for would be to automate the sending of an email for a new prospect,
                                                                                                            • Bigin Form Acknowledgement

                                                                                                              How to troubleshoot and find out why form acknowledgement is not sending emails after form submission?
                                                                                                            • Option to Customize Career Site URL Without “/jobs/Careers”

                                                                                                              Dear Zoho Recruit Team, I hope you are doing well. We would like to request an enhancement to the Career Site URL structure in Zoho Recruit. In the old version of the career site, our URL was simply: 👉 https://jobs.domain.com However, after moving to
                                                                                                            • Zoho Mail POP & IMAP Server Details

                                                                                                              Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure
                                                                                                            • Ever since the new Android App udpates notifications are not working

                                                                                                              notifications are not working for the app is its closed I followed the tutuorial to the notificaction fixed and everythig seems to be right but notifications are not workig
                                                                                                            • Zoho Analytics & Zoho Desk - but not all desks

                                                                                                              I have several desks in our company and one of those is used by our HR department. I want to bring through the data to the shared Zoho Analytics workspace - except for the HR desk. Can this be excluded at data import stage ?
                                                                                                            • Incoming Emails Not Showing Up in Zoho Inbox

                                                                                                              Hi - I have my Zoho email account set up to forward a copy of all incoming emails to a secondary Gmail address, whilst retaining the original email in the Zoho inbox. However, all my incoming emails are currently not showing up in my Zoho inbox, so I'm
                                                                                                            • Unable to Create Zoho Booking via the Book Appointment API

                                                                                                              Its giving the below error {     "response": {         "errormessage": "Error setting value for the variable:customer_details\n null",         "status": "Error"     } } Request: POST Url: https://www.zohoapis.in/bookings/v1/json/appointment attached Zoho-oauthtoken
                                                                                                            • SHEET - Send email when a cell changes

                                                                                                              I would like to create a custom function for Zoho Sheet that triggers when a paticular cell changes to a specific value. This would result in sending an email to a recipient (this would be an address that remains the same and included in the script). Example: = IF(N4= "Drafted", <>EmailFunction) 1)     Cell N4 changes to "Drafted" 2)    Email is sent to recipient            or alternatively 3)    Post to chat channel I have found the Custom function editor in Sheet. I am not bad at scripting, but
                                                                                                            • Apply transaction rules to multiple banks

                                                                                                              Is there any way to make transaction rules for one bank apply to other banks? It seems cumbersome to have to re-enter the same date for every account.
                                                                                                            • 【開催報告】 福岡 ユーザー交流会 2025/8/8(金)

                                                                                                              皆さま、こんにちは。コミュニティチームの中野です。 8/8(金)に、福岡 ユーザー交流会を開催しました。 本投稿では、その様子をお届けします。当日の登壇資料などもこちらに共有しますので、参加できなかった皆さまもご参照ください。 今年初の開催となる福岡 ユーザー交流会では、CreativeStudio樂合同会社 前田さんによるZoho CRM / Sign / Survey の事例セッションのほか、 Zoho社員セッションでは、Zoho Forms の活用法を解説。 さらに、「見込み客・顧客データの管理/活用方法」をテーマに参加者同士でZoho
                                                                                                            • no me llegan los correos a Zoho mail

                                                                                                              No puedo recibir correos pero sí enviarlos, ya hice la modificación de MX y la verificación de teléfonos, qué es lo que ocurre? gracias
                                                                                                            • Error: Invalid login: 535 Authentication Failed

                                                                                                              I have used zoho with nodemailer. const transporter = nodemailer.createTransport({ host: 'smtp.zoho.com', port: 465, secure: true, auth: { user: 'example@example.com', pass: 'password' } }); While sending the mail, it shows the following error: Error:
                                                                                                            • Zoho Renewal

                                                                                                              Hello, If I am not going for zoho email renewal. will i get back my free zoho account? and if yes then is it possible to get back my all free user. how many user get back 10 or 25?
                                                                                                            • Not reciving emails

                                                                                                              Apparently i cannot recive emails on my adress contact@sportperformance.ro I can send, but do not recive. The mail i'm trying to send from mybother adress gets sent and doesn't bounce back... but still doesn't get in my inbox. Please advise
                                                                                                            • Next Page