The month that was at Zoho Workplace | January 2021

The month that was at Zoho Workplace | January 2021

Dear community,

2021 took off in high speed for the Zoho Workplace team with a bunch of new updates and partnerships rolled out. He's a low-down on the month that was!

Zoho Workplace partners with Sri Lanka's Dialog Enterprise

Dialog Enterprise, the corporate solutions arm of Dialog Axiata PLC, Sri Lanka’s premier connectivity provider joins hands with Zoho to give its enterprise customers access to the Workplace suite of collaboration applications. We hope to reach and empower many Sri Lankan businesses through this exciting partnership! Read official announcement.

More WorkDrive features at the same cost

The Standard plan of Zoho Workplace now gets upgraded from 5GB WorkDrive storage per user to 10GB per user with access to more of WorkDrive's features without any change in the price. Learn more.

Writer introduces sections and advanced layouts

Zoho Writer adds another important feature to its arsenal, which is the ability to divide a document into sections that have their own set of properties like columns, page orientation, and more! Tell me more.

Blending project management and collaboration

Zoho Sprints integrates with Meeting and Show. You can now schedule a meeting in the context of the work item you are currently on. Your presentation will be dressed to impress with the option to add Sprint cards directly into your slides. Know more.

WorkDrive introduces client users

External users who work with you and your team for a long period can be now added as Client users in your WorkDrive Team with limited roles and permissions. Learn more.

Templates for documents and spreadsheets

WorkDrive allows you to create preset layouts in the form of templates for your Writer and Sheet files. You can also save existing files as templates. Know more.

Text options for better readability

Worried about the text on your spreadsheet looking crowded or poorly aligned? Zoho Sheet's new text rotation, indentation, and wrapping options help you display text exactly the way you want. Learn more.

Resolve issues faster by collaborating with our Support

WorkDrive has introduced a "Share to Support" feature that allows you to share your files or folders with our expert Support staff to help analyze, or debug any issues you have. No worries about the security of your files— you get to see all the access stats, commenting and downloading are restricted by default, and the access will be automatically removed after 7 days.

Follow for instant file updates

Don't want to miss anything happening around a file or a folder? Use the "Follow Updated" feature to stay informed. Learn more.

Convert a checklist item into a task

Checklist items that require more tracking, and follow up can be instantly converted into tasks.

Have fun exploring all these new features! 

Until next time,
Pearlyn
 

 




 





 

 





 

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Product Updates in Zoho Workplace applications | July 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this July. Zoho Mail Import bookmarks from Pocket Worried about losing your Pocket bookmarks? Don't worry we have got you.
                                                            • Product Updates in Zoho Workplace applications | June 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this June. Zoho Mail Slideshow view for inline images in Notes View all your inline images added in a notes in a effortlessly
                                                            • Product Updates in Zoho Workplace applications | May 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this May. Zoho Mail Increased Preset Limit for Reminder and Snooze Options Preset limits for the Reminder and Snooze options
                                                            • Product Updates in Zoho Workplace applications | April 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this April. Zoho Mail Filters for incoming emails in Shared Mailbox Simplify the management of incoming emails in your Shared
                                                            • Product Updates in Zoho Workplace applications | March 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this March. Zoho Mail Include original attachments in reply email When you Reply or Reply All to an email, original attachments


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner






                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Save the pdf report from a registration form in a Folder

                                                                                                              Through Zoho Forms I created a registration form with quite a lot of rules to handle different variables (TEAM types, payment in installments, etc.), and the result is pretty good. The automatic PDF that is sent to the respondent upon submission is already
                                                                                                            • zoho forms integration to zoho work drive

                                                                                                              Scenario: A user fills out a Zoho Form, entering details such as email, mobile number, and other required information, and uploads supporting documents like PAN, Aadhaar, etc. Upon submission, the data is available in Zoho Forms Reports. Requirement:
                                                                                                            • Zoho Forms to Zoho CRM Integration failed - can I restart it?

                                                                                                              The integration of Zoho Form to Zoho CRM has failed. Is there a way for me to restart it for the impacted entry?
                                                                                                            • insert an equation, but in document, it shows an image not available.

                                                                                                              I'm new to Zoho writer and used Zoho writer in desktop app version . When I inserted an equation, I got an image not available sign. Any help is appreciated. Thanks, Charles
                                                                                                            • Zoho Desk Android app update - Swipe action customization

                                                                                                              Hello everyone! We have brought in support for the swipe action customization in latest version(v2.9.13) of the Zoho Desk Android app update, enabling you to configure left and right swipe gestures on tickets to carry out the actions swiftly without opening
                                                                                                            • Import KB template OR Export template for zoho desk?

                                                                                                              Greetings. Can you tell me if there is a way to get an EXPORT of my KB articles? OR is there a template you supply for importing KB articles into my zoho desk? I am looking for a method of understanding what fields can be imported, and what their possible
                                                                                                            • XML format to import knowledgebase into Zoho Desk

                                                                                                              Hi, We just started to use Zoho Desk and want to import our knowledgebase from our old support system (Freshdesk) to Zoho Desk. Can anyone give us information about the format of xml file to import? There is no explanation on the related page.
                                                                                                            • Zoho Desk integration with Power BI

                                                                                                              Hi, I want to be able to create a Power BI report which has live updates of ticket data from zoho desk, is this possile at all? Thanks Jack
                                                                                                            • Arranging Ticket Templates

                                                                                                              Is there any way to arrange our ticket templates? It doesn't look very organised when it's just arranged according to when they were created. We want the list to look more organised, by arranging/grouping them by topics, or even just by alphabetical
                                                                                                            • New Mandatory One-Click Unsubscribe Link Overshadowing Custom Unsubscribe Link

                                                                                                              I was recently informed by Zoho CRM Support that they are now mandated by the large email service providers like Google and Yahoo to provide a one-click unsubscribe option in the header (not the body) of all mass emails. I have a custom unsubscribe link
                                                                                                            • What they mean with "Portal"?

                                                                                                              I just downloaded this app to take my personal notes on digital art studio because it seemed to me the most comfortable app to do it, I use it very often, what do they mean by “no activity on your portal”? I have about 1 year of work here and I don't
                                                                                                            • Inactive User Auto Response

                                                                                                              We use Zoho One, and we have a couple employees that are no longer with us, but people are still attempting to email them. I'd like an autoresponder to let them no the person is no longer here, and how they can reach us going forward. I saw a similar
                                                                                                            • favorites no longer listed

                                                                                                              Hello, I can no longer navigate to my Favorites from the pulldown at the top of my grid view (see attached screenshot). I wasn't able to find it anywhere! Please help me display my Favorites. Thank you!
                                                                                                            • Notecards Disappeared

                                                                                                              Got a new phone. Downloaded and signed in Zoho Notebook. Not finding the Note cards. Just Empty Note books. Frustrating.
                                                                                                            • Table Errors

                                                                                                              Hello, I'm new to Zoho Notebook and using it on several Mac/Apple devices. My question is regarding tables: Why do they become broken, and how to fix the error without retyping all my data? (Please see the screenshot attached.)
                                                                                                            • Aggregating the First Value in the Group By of a dataset

                                                                                                              Hi I am trying to get the following Aggregate Formula to work in my chart, but cannot seem to get the right format. I have a series of data that I am running an include_groupby and want to SUM only a column in the first row of each group. So for example.
                                                                                                            • Online Calculator with Zoho Forms?

                                                                                                              I'd like to build a custom calculator on my website. Zoho Forms seems to offer all the fields for basic calculations performed live without pressing any "Calculate" buttons. Unfortunately, there is still that "Submit" button at the bottom. There is nothing
                                                                                                            • Zoho Tables instead of Zoho Creator Spreadsheet reports <3

                                                                                                              That would make my day for sure. Zoho Creator is create, but miss data entering as AirTable/Spreadsheet can. Seeing Zoho putting effort in this makes me think maybe one day we could see a similar interface for Zoho Creator spreadsheet reports. B.
                                                                                                            • Zoho Sheet - Desktop App or Offline

                                                                                                              Since Zoho Docs is now available as a desktop app and offline, when is a realistic ETA for Sheet to have the same functionality?I am surprised this was not laucned at the same time as Docs.
                                                                                                            • Notebook Stack

                                                                                                              Hi Everyone I Hope you´re fine, I´m sorry if this idea was posted before (I made a search but I haven´t find anything related). So, Having the possibility of stacking notebooks would be an interesting way to order notebooks that correspond to the same
                                                                                                            • Writing on sketch cards is bugged when zoomed in

                                                                                                              When zoomed in, it writes a noticeable distance above or to the side of where you're actually trying to write. The further you're zoomed in, the more noticeable it is. Zooming is also entirely absent on the desktop version.
                                                                                                            • Swipe between notes on iPhone

                                                                                                              It'd be convenient if I could move from one note to the next in a notebook simply by swiping left to right.
                                                                                                            • Sales IQ chat is not working in signed android apk

                                                                                                              I have integrated ZOHO sales IQ support chat and i have followed each step and its working fine in my development build but when i create signed APK for it. Chat does not work in it and showing awaiting for detail. I previously asked the same query but
                                                                                                            • COQL order by COUNT not working

                                                                                                              Dear community, I am trying to get a list of deal amounts per planner working on it and sorted to get see who has the least amount of deals. For some reason, I am unable to use sort by in combination with a COUNT. My original code was: query = "select
                                                                                                            • I want to duplicate a report and name it something else

                                                                                                              Hi, I have created a report, and now want to reproduce it and call it something else. so that I will end up with TWO separate reports with different titles. Please tell me how do I copy / reproduce a report please
                                                                                                            • Zoho CRM: Sales Rep Professional Certification Program on Coursera

                                                                                                              We are happy to share that we have published the Zoho Sales Representative Professional Certificate in partnership with Coursera, a leading platform for online learning and career development that offers access to courses and degrees from leading universities
                                                                                                            • OS X Notebook quits immediately upon launch

                                                                                                              NoteBook for OS X (Sequoia, but also under Sonoma) always quits immediately upon launch (so I cannot use the "Attach user log" option). I've restarted my MacBook but the problem persists. If it helps, attached is a diagnostic report from Library>Log
                                                                                                            • Can External users upload files or images to WorkDrive?

                                                                                                              I want to know if it is possible for someone externally through a link and PW be able to upload files and images onto WorkDrive?
                                                                                                            • Multi-line fields character limits

                                                                                                              Is there a way to set the character limit higher on multi-line fields so that we are not losing information pasted into the field? When the text is entered or pasted, there is no error to say that the text is too large. After saving and going back to view most of the text is gone.   Also, when viewing the resume, the text is not wrapped in the multi line fields and can t be read without scrolling across the page.
                                                                                                            • Taz bot not working — What should I do to resolve this issue?

                                                                                                              I am experiencing issues with the Taz bot in Zoho Cliq—not receiving responses or it does not seem to work as expected. Could you please explain why the Taz bot might not be functioning and what steps I should take to resolve this issue? Thank you!
                                                                                                            • Zoho Calendar soft bounce on @hotmail.com and @yahoo.com email addresses

                                                                                                              Hello, our Zoho calendar recently does not send the calendar invites to emails with hotmail and yahoo domains and comes back with a "soft bounce". other domains like Gmail works fine. Also sending "email" to the same emails to the above domains work well
                                                                                                            • OneNote Migration

                                                                                                              I am trying to migrate two notebooks from OneNote. For five days now I have had no notification that migration has completed and the migration page show 50% complete - one notebook completed one not finished. It just stays like this. I am unable to cancel
                                                                                                            • Set various time slot reminders for task and event

                                                                                                              Hi I would like known if there is possibility to set various time reminders for a task or event like we have the possibility to do in google calendar or google task. For example I'am creating an event or task and I want to be alerted before 30min and
                                                                                                            • is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?

                                                                                                              so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
                                                                                                            • Zoho Calendar not functioning---cannot edit, add attendees, etc.

                                                                                                              Hello, My calendar is acting strange. I'm using Chrome as my browser and pop ups are not blocked (the calendar worked fine yesterday). When creating an event, I'm not able to "edit" the event and add attendees, etc. The link is non-responsive. I cannot
                                                                                                            • Spilt Axis for stacked column and line graph

                                                                                                              Each month around this time I prepare a business review deck. One of the biggest annoyances I have with Zoho, also happens to be something that most other platforms have provided for a long time now, and that is being able to create a chart with stacked
                                                                                                            • Pin a note on top

                                                                                                              Dear Zoho Notebook Team, Please highly consider adding ability to pin a note on top and arrange pinned notes. I have a lot of notes that I want to pin important ones on top and this feature is missing badly. Thank you.
                                                                                                            • Windows 11 app ver 2.2.8

                                                                                                              I have been trialing Zoho Notes syncing between my PC and iphone. No problems with iphone but the Windows 64 bit app ver 2.2.8 was very buggy and would lock up completely, needing a Control Alt Delete etc to close it down. It seemed to be connected to
                                                                                                            • Deluge Script: Onboarding → Access Form

                                                                                                              Hello everyone, Edit: Sorry, I think I put this topic in the wrong section. I’ve recently run into an issue that’s been giving me a bit of a headache for the past few weeks. Context: This is my first time using Deluge to create a script, but it’s not
                                                                                                            • ZOHO BOOKS - EXCESSIVELY SLOW TODAY

                                                                                                              Dear Zoho Books This is not the first time but it seems to be 3 times per week now that the system is extremely slow. I work on Zoho Books 95% of my day so this is very frustrating. Zoho you need to do something about this. I have had my IT guy check
                                                                                                            • Next Page