Tip of the week 46- How to craft effective subject line? (Part-One)

Tip of the week 46- How to craft effective subject line? (Part-One)



Let us travel back to the time when the door-to-door sales were most prevalent, where the sales began with a knock on the door. Every sales guy on our door was unique in their own way. If salesperson A made us to slam our door then salesperson B pinched us with curiosity. Now, with whom did you end up buying their offer and what made you do that?


Yes! It was the salesperson B who created a great first impression with the way they introduced themselves and the product, that either made our doors open for a little longer or made us to shut it down within a second.

 

Even in the world of email marketing, the first impression stands as our key to open doors of success, by using a well crafted subject line.


Now let us dig in to know how to create an Inbox ready subject line that can push up your success meter!


1) Stay short but impactful 

Most of the email readers never read, but scan up the words. So, to catch up with the scanning mind of such readers, you should write a subject line which is both short and impactful.


Apart from this, most of the emails are viewed through smartphones, that means your subject line should play its game within that small space. So, it is always recommended to write a subject line within 25-30 characters and to maintain a word limit between 6 to 8 words.



 2) Brew-up curiosity


Curiosity never killed a cat nor did it kill any human. So, you can safely add a pinch of curiosity while creating the subject line. 


The best way to build a curious subject line is to use questionnaire format, that will make the email recipients become curious about the content of your email campaign or give a sneak peek about the introductory part of the campaign to convey about the content of the email through an incomplete story.


3) Personalization has always been the key

Who does not love attention? Every human at one or the other point would have craved for attention and when you shower some personal attention to your email readers, then there are plenty of chances that it will be read by them.


The subject line can be personalised by adding the readers' name and emojis. You can even go one step further and use the available data about the readers and research about their area of interest to draft subject line accordingly. On the whole, it all goes down to understanding your users and giving them the best.


4) Write like Romans, when in Rome


Spin-up a flexible subject line according to the likes and dislikes of your audience, by knowing your audience by their bones.


Some like a funny subject line, some love a pinch of movie references and some expect it all to be formal, so it is always safe and best to bend and write according to the likes of your readers. It is not easy to know the likes of your audience easily, so to begin with you can make use of A/B testing feature of Zoho Campaigns, to test and select the most loved subject line.


 5) Do play the game of how-to and numbers


The 'how-to' and 'listicle' content is very popular in digital space, as they are solution-driven and very easy to consume. These two big hits can become the star of your email campaign with a suitable subject line.


So, while phrasing the subject line for content that gives out 
business solutions, use 'how-to'.

For content that is set up in the listicles format, use numbers so that readers get an idea about the length of your content.




Fingers are ten, so for now, just store the above email marketing tricks in the tip of your five fingers and use the same for your next campaign until we come back with another five tips for you!


Cheers,

Vinaya M






    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • Tip of the week 03 - Sending emails in batches

                                                            Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
                                                          • Tip of the week 04 - Know about your recipients' 'prime open time.'

                                                            In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
                                                          • Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

                                                            Hi email champs,  As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability.  Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
                                                          • Email Deliverability Tip #3: Seal the deal with the preheader

                                                            In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
                                                          • Tip of the week 15 - Add subscription-preferences option. Drive more engagement.

                                                            If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers.  You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds. 


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方







                                                                                                            • Recent Topics

                                                                                                            • External lookup fields to synchronise with Analytics

                                                                                                              Hello. I suggest adding external lookup custom fields to the Zoho Analytics integration settings. Currently, these types of fields are not available for synchronisation, so they cannot be used to generate reports with related tables in Analytics. Thank
                                                                                                            • We should have an option to Toggle Off KB Article Links in AI Answer Bot Replies

                                                                                                              Hi everyone, I'm creating this topic to share a feature idea that I think would improve the customer experience when using the AI Answer Bot for self-service. The Current Behavior (The Problem) Currently, when the AI Answer Bot generates a summary or
                                                                                                            • Boot Loop After Removing Service from Client via Admin

                                                                                                              We have multiple laptops experiencing a boot loop / unable to login after the Zoho Remote service was removed from their machine remotely via the desktop client. The Windows sign-in screen is not available, and users are unable to login. This seems like
                                                                                                            • Request Backend Correction — Domains Mapped to Same Help Center (Multi-Brand Setup Failure)

                                                                                                              Hello Zoho Desk Support Team, I need assistance correcting a domain-to-brand mapping issue in our Zoho Desk instance (The Blue Ribbon Project). Both of our verified domains currently point to the same Help Center instead of separate brand portals. Current
                                                                                                            • is there any option to enable the participants interact - can write on the screen, while the screen is shared by the host?

                                                                                                              this is most expected features - for teaching children. is there any option to enable the participants interact - can write on the screen, while the screen is shared by the host?
                                                                                                            • How to disable the Login button in Desk Helpcenter

                                                                                                              Hey there, I'm testing out whether the help center within Zoho Desk could replace our existing Customer FAQ. I tried to customize the themes for the public help center frontend, but stumbled across the login button in the navigation bar. Is there any
                                                                                                            • Client Portal ZOHO ONE

                                                                                                              Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would
                                                                                                            • Subforms in stateless forms

                                                                                                              I think the title says it all. We need to be able to add subforms to stateless forms. Currently the only workaround is to create a Form and delete each record upon submission of the form. I need to build an interface to update our inventory. Basically
                                                                                                            • Standard Payment Term is not pulled from account to quotation

                                                                                                              Hey Team There seems to be something off. I do have "Net 30" as my default payment term in Zoho Books for my customers. If, from the customer overview or quote section, I create a new Quotation, the payment terms field stays blank and doesn't get the
                                                                                                            • Zoho Analytics Export API

                                                                                                              Hi Team, I’m working on some integration tasks and wanted to confirm if it’s possible to retrieve a Zoho Analytics table as JSON data using a Deluge script. I’ve already stored my custom data from multiple sources and combined it into a single source.
                                                                                                            • Best way to display complex Bookings Consultation Descriptions on Zoho Site?

                                                                                                              I am a new user so apologies if this has been asked before. I couldn't find any answers in the forum. We offer 18 complex Consultations to our subscribers. Our current platform lets me put detail on these Consultations thoroughly (200-300 words) during
                                                                                                            • Gmail is ramping up its email sender policy as of November 2025

                                                                                                              Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we
                                                                                                            • Modifying iframe data of Zoho booking iframe

                                                                                                              Hello, I have integrated a Zoho Bookings embedded iframe into my website. Currently, I am pre-filling the booking form with default values as part of our process flow. However, I want to ensure that if an input field is already populated with a default
                                                                                                            • Zoho CRM Workflow and Function Backup Options

                                                                                                              Hi everyone! I have been able to make several backups of my CRM data and noticed that the Workflows and Functions are not included in these backups. To my knowledge, there is no backup feature for workflows and functions, which is problematic in of itself.
                                                                                                            • Enhance Sign CRM integration

                                                                                                              Hello all, I'm working on a custom Deluge script to enhance the integration between Zoho CRM and Sign by using a writer merge template for additional flexibility. I want to replicate the post-sign document integration that exists between CRM and Sign
                                                                                                            • YouTube Live streaming? how to? Zoom has this feature, built-in. Can't find it on zoho meetings.

                                                                                                              YouTube Live streaming? how to? Zoom has this feature, built-in. Can't find it on zoho meetings.
                                                                                                            • Is or will be possible to associate meeting transcription and summary, made by Zia, to meeting/contact/account record in CRM?

                                                                                                              Would be useful to keep context and track jobs, better if it will be auto
                                                                                                            • Desk Field Not Showing in Analytics

                                                                                                              Hi there, I recently added a field to our Zoho Desk Ticket Information. I went and added the data retrospectively to the tickets. It is also marked as required, so all new tickets cannot be closed off without it being filled in. When I try to run a report
                                                                                                            • Export data using advanced export options and customizable settings

                                                                                                              Hello everyone, The user interface for exporting data has been revamped with updates to make data exports more flexible and efficient for users. These updates not only enhance usability but also bring advanced capabilities to help users extract precise
                                                                                                            • Moving data from one pipeline to another

                                                                                                              Hey all, I've got some complex pipelines to build and I'd like to seperate them into seperate pipelines rather than have one mammoth one. If I create 2 pipelines, is there any easy way to use the output of Pipeline1 to be the input into Pipeline2? Or
                                                                                                            • How to export/find all deluge code.

                                                                                                              Hi, I have a large app wich contains several forms, reports, html views, I need to find thow my application if any contains specific word, I could find it manually by editing app and see on every section(field code, on succes, on load, etc) but I would like to do it faster. Is there a way to at least export it to a file the whole deluge code on my application?
                                                                                                            • no me llegan los correos a Zoho mail

                                                                                                              No puedo recibir correos pero sí enviarlos, ya hice la modificación de MX y la verificación de teléfonos, qué es lo que ocurre? gracias
                                                                                                            • Have Some Bugs in Zoho CRM Ask Zia Assistant

                                                                                                              Hi Support Team, I have found some bugs in Zoho CRM Ask Zia Feature Please Check below screenshot, insight option is showing twice i think its in early access that's why its have some bugs .
                                                                                                            • COD with Partial payment

                                                                                                              Two reasons why we need COD with partial payment option. 1) Since we deal heavy weight products our shipping costs are too high. If shipment is rejected by customer we incur huge loss. 2) Some competitors place fake orders with different names and return
                                                                                                            • Slicers are now available in Zoho Sheet—filter your data interactively

                                                                                                              At Zoho Sheet, we diligently track user requests and feedback. In line with this, based on extensive user requests, we've integrated Slicers to pivot tables and are delighted to announce its release. Slicers are interactive visual filters that have add,
                                                                                                            • Resizing a Record Template Background Inage

                                                                                                              Hi everyone, I have an issue which I can't seem to resolve: Basically, I'm designing a record template in certificate form. I've specified A5 landscape. I've set my background image the same dimensions with total pixels at 443,520. Whatever I try, when
                                                                                                            • Updated font library: New font styles and custom font options in Zoho Sheet

                                                                                                              Zoho Sheet's font library now supports 500+ font styles in 60+ languages! The updated font library is stacked with new font styles, and some of the previously available font styles have been replaced with equivalent options. There are two ways you can
                                                                                                            • Introducing Data Bars: Graphically represent changes in data within the cells

                                                                                                              Conditional formatting has helped millions of spreadsheet users analyze and highlight their data more efficiently. In addition to the classic rules, color scales, and icon sets available in Zoho Sheet, you can now apply Data Bars, a convenient method
                                                                                                            • Default Font Size in Desk

                                                                                                              How do I set my default font size in Desk? It takes me about 45 minutes to find the place to set it, then, when I sign out of Zoho and log back in, it's back to font 10 again. Seems like this would be simple, but like everything with Zoho, it's buried
                                                                                                            • Tip #19 - Create checkbox tracker in your spreadsheet

                                                                                                              Hello Sheet users! We are here with yet another tip to help you get the most out of Zoho Sheet. Spreadsheets can be used to handle a variety of tasks, but ever tried using checkboxes to track the progress of your action items dynamically? Here's a sample
                                                                                                            • Tip #20 - Three things you probably didn't know you can do with picklists

                                                                                                              Hello Zoho Sheet users! We’re back with another quick tip to help you make your spreadsheets smarter. Picklists are a great tool to maintain consistency in your spreadsheet. Manually entering data is time-consuming and often leaves typos and irregular
                                                                                                            • Per Level Approval for admins

                                                                                                              We need Process admins like Zoho CRM in Zoho Books for per stage approval Currently in books, admins only have the option for Final Approval But for example, in cases like when an employee is on leave, we can't just approval one level we only have option
                                                                                                            • Need to set workflow or journey wait time (time delay) in minutes, not hours

                                                                                                              Minimum wait time for both Campaigns workflows and Marketing Automation journeys is one hour. I need one or the other to be set to several minutes (fraction of the hour). I tried to solve this by entering a fraction but the wait time data type is an integer
                                                                                                            • Feature enhancement: Highlight rows based on a cell value

                                                                                                              Hello Sheet users, We're excited to announce a new feature enhacement, shaped directly by your valuable feedback! As you might know, conditional formatting is a great tool for anyone dealing with large data sets. Previously, if you’ve ever wanted to draw
                                                                                                            • Updating custom fields in Zoho Projects

                                                                                                              Hi I am wondering if anyone has experience with custom fields in Zoho Projects. I am struggling to update the field using either deluge or the api endpoint. My code is: //custom_Map = map(); custom_Map = {"UDF_DOUBLE_1":"0.27"}; update_Map = map(); update_Map.put("custom_fields",custom_Map.toList());
                                                                                                            • Markdown for Desk?

                                                                                                              Hi, my company wants to use markdown for formatting text in Desk (in all modules there, especially Tickets and Helpcenter). Zoho already offers use of markdown in several products (see https://help.zoho.com/portal/en/kb/backstage/microsite-guide/formatting-with-markdown/articles/formatting-with-markdo)
                                                                                                            • Change Currency symbol

                                                                                                              I would like to change the way our currency displays when printed on quotes, invoices and purchase orders. Currently, we have Australian Dollars AUD as our Home Currency. The only two symbol choices available for this currency are "AU $" or "AUD". I would
                                                                                                            • Calendar not working

                                                                                                              Are we the only ones. On any browser we cannot click on any of our calendar appointments and get them to open. They just make the browser loop. WE have reached out and have been told they are working on it. The office staff are really stuck. The point
                                                                                                            • Tip of the week #16 - Search and filter threads based on criteria

                                                                                                              Zoho TeamInbox lets you search and filter threads with any information that you have about the thread. You just have to input the criteria and Zoho TeamInbox will list all the threads that match the condition.   Firstly, there is a global search you can
                                                                                                            • WhatsApp Message Template Quick Reply Buttons

                                                                                                              Hello, I created my first Message Template to overcome the 24-hr messaging window and it was approved by WhatsApp/Meta. When I go to Meta, I also see that template brought from Zoho Desk, and used it via Zoho Desk IM. However, I notice that when in Meta's
                                                                                                            • Next Page