Validation Rule Not Working for Mandatory Field in Zoho Blueprint
As a Zoho user, we created a validation rule for a specific field. However, we noticed that when we made the same field mandatory within a Blueprint, the validation rule we defined did not work.
When we reported this issue to Zoho Support, they stated that they couldn't provide a solution and could not assist further. However, it is clear that this issue is not caused by us, but rather a technical glitch in Zoho's backend system.
A validation rule should function independently of whether a field is mandatory. This situation negatively impacts user experience and leads to errors and inconsistencies in business processes.
We wanted to express this frustration and request that Zoho forward the issue to their development team and implement a permanent solution. As users, we expect the resolution of such technical obstacles and look forward to a more stable system.
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