Voici Bigin 360 : une version optimisée, proposant de nouvelles fonctionnalités

Voici Bigin 360 : une version optimisée, proposant de nouvelles fonctionnalités

Nous avons le plaisir de lancer une nouvelle formule tarifaire : Bigin 360, l'édition la plus haut de gamme, qui viendra compléter les éditions Express et Premier. Depuis son lancement, Bigin a conquis de nombreuses entreprises qui nous poussent, par leurs retours à l'améliorer continuellement. Portés par cette dynamique croissante, nous avons développé Bigin 360 comme une solution complète, spécialement pensée pour les PME en expansion. Elle leur permet de gérer l'intégralité du parcours client – de la vente à l'onboarding, en passant par le marketing et le service après-vente – sur une plateforme unique.
Dans cette optique, la nouvelle édition Bigin 360 offre des limites de fonctionnalités accrues et des options supplémentaires via des modules préinstallés. La nouvelle formule de tarif est proposé à 18 $ par utilisateur par mois (facturation annuelle) ou 21 $ par utilisateur par mois (facturation mensuelle).
Vous pouvez retrouver les détails ainsi que le tarif exact dans votre devise locale sur la page de tarification et celle de comparaison des fonctionnalités.

Voici un aperçu de ce que vous trouverez dans le nouveau plan Bigin 360 :

Limites de fonctionnalités changer

Le nouveau plan offre un stockage combiné d'un million d'enregistrements et un maximum de 15 pipelines pour s'assurer que nous sommes en mesure de gérer la croissance des opérations entre les services de Bigin. Les limites de certaines de nos fonctionnalités les plus utilisées, telles que les e-mails de masse, les champs personnalisés et les règles d'automatisation, ont également été augmentées. Ci-dessous, quelques points forts :
  • Renforcez l’engagement marketing avec la possibilité d’envoyer jusqu’à 1000 emails de masse par jour et par organisation, et de stocker jusqu’à 100 modèles d'emails.
  • Bénéficiez d'une personnalisation accrue avec 50 champs personnalisés et 50 étiquettes disponibles par module.
  • Automatisez davantage vos processus grâce à des déclencheurs basés sur le temps, avec un maximum de 100 règles d'automatisation.
  • Explorez de nouvelles perspectives en créant jusqu’à 50 tableaux de bord personnalisés pour visualiser vos données.
  • Recueillez des informations précieuses grâce à 10 formulaires pour capter les données de vos visiteurs et publics cibles.
  • Structurez votre organisation dans Bigin en définissant jusqu’à 20 rôles et profils d’utilisateurs personnalisés, reflétant fidèlement votre entreprise.

Fonctionnalités préinstallées

Bigin a intégré des modules complémentaires afin d'élargir les offres, vous donnant la possibilité d'ajouter des fonctionnalités supplémentaires selon vos besoins. Dans les formules Express et Premier, ces options sont facturées en supplément pour ceux qui désirent y accéder.
Dans Bigin 360, les modules suivants seront préinstallés
  • E-mail-In avec cinq alias  - Voici une vidéo rapide pour découvrir Email-In si vous ne l'avez pas encore testé.

  • Classeur avec 5 Go de stockage - Découvrez-en plus sur l’utilisation du classeur dans cette courte vidéo.

La voie à suivre

Bigin 360 représente plus qu'une simple formule tarifaire ; c'est une illustration de notre engagement à développer des compléments adaptés aux besoins de votre entreprise. Au début de l'année prochaine, vous aurez l'occasion de découvrir Booking Pages, un nouvel ajout passionnant à notre liste de toppings qui transformera la gestion des rendez-vous et des réservations de vos clients. Les utilisateurs de Bigin 360 bénéficieront automatiquement de Booking Pages, tout comme d'Email-In et de File Cabinet. Et ce n'est pas tout ; nous prévoyons d'ajouter d'autres fonctionnalités à l'avenir.
Dès aujourd'hui, les nouveaux utilisateurs de Bigin peuvent opter pour la version d'essai de Bigin 360 sur notre page de tarification et commencer leur évaluation immédiatement.
Les utilisateurs existants peuvent migrer vers l'édition Bigin 360 en sélectionnant l'option Gérer l'abonnement dans leur page de profil Bigin.

Nous croyons que Bigin 360 vous offrira toute la puissance nécessaire pour aller plus loin et accélérer votre développement avec notre solution. Comme toujours, n’hésitez pas à poser vos questions ou à partager vos retours ici.

L'équipe Zoho France

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Rich Text For Notes in Zoho CRM

                                                                                                                Hello everyone, As you know, notes are essential for recording information and ensuring smooth communication across your records. With our latest update, you can now use Rich Text formatting to organize and structure your notes more efficiently. By using
                                                                                                              • Hidding/excluding specific picklist options from filter

                                                                                                                Hi. Is it possible to hide/exclude specific picklist options from this filter? I don't want them to be shown when someone tries to filter in the leads module
                                                                                                              • Zoho DataPrep switching Date Format

                                                                                                                When using a pipeline that is importing Zoho Analytics data into Zoho DataPrep, the month and day of date fields are switched for some columns. For example, a Zoho Analytics record of "Nov. 8, 2025" will appear in Zoho DataPrep as "2025/08/11" in "yyyy/MM/dd"
                                                                                                              • Subforms to Capture Multi-Row Data in Job Sheets

                                                                                                                Subforms transform your job sheets from simple checklists to powerful, data-rich forms. In field service work — whether maintenance, inspection, installation, or repair — a single job can involve multiple repeatable entries: readings, parts used, activities
                                                                                                              • 年内最後のユーザー向けイベント:5名限定! 課題解決型ワークショップイベント Zoho ワークアウト開催のお知らせ (12/18)

                                                                                                                ANNOUNCEMENT 1 REPLY INSIGHTS ユーザーの皆さま、こんにちは。Zoho ユーザーコミュニティチームの中野です。 12月開催のZoho ワークアウトについてお知らせします。 今回はZoomにて、オンライン開催します。 参加登録はこちら(無料) https://us02web.zoom.us/meeting/register/QHn6kJAcRs-znJ1l5jk0ww ━━━━━━━━━━━━━━━━━━━━━━━━ Zoho ワークアウトとは? Zoho ユーザー同士で交流しながら、サービスに関する疑問や不明点の解消を目的とした「Zoho
                                                                                                              • Add "Fetch Composite Item" Action for Inventory

                                                                                                                I want to make a Flow that uses information returned in the GET call for Composite Items, and it's not currently available in Zoho Flow. Please consider adding this functionality.
                                                                                                              • Adress Labels for sending of the oder und barcode

                                                                                                                We want to print with my address labels to stick on the order of the ware can. there are these options?
                                                                                                              • printing individual labels - Dymo LabelWriter

                                                                                                                I am trying to print individual labels to my Dymo LabelWriter - has anyone done this? Latest Update (December 2025): The Canvas Print View is now available! We encourage you all to try it out and share your feedback with us. Learn more here: Zoho CRM
                                                                                                              • Zoho Creator for Agriculture

                                                                                                                Greetings, I am starting to work on  Zoho Creator specifically for the agricultural field, any recommendations, tips or ideas that might be helpful ? Also, if you are interested by any means in working on such project, kindly contact me. The project is
                                                                                                              • Custom Print Layout

                                                                                                                I would like to create a custom print layout of a Lead or Contact. Is there a way to do that? What I mean is that if I'm viewing a specific lead or contact I'd like to be able to print or export that lead/contact and only print and/or export certain information.
                                                                                                              • Print View

                                                                                                                Nothing happens when I'm in a module , ie; Contacts, and I hit the Print View Button. Even when it does come up and say "loading", nothing loads
                                                                                                              • Get Holiday ready with Zoho Mail's Offline mode

                                                                                                                With the holiday season right around the corner, this is the perfect time to get ready to unplug, relax, and enjoy a well-deserved break. In addition to preparing yourself, you can also make sure your organization members are set for their time away from
                                                                                                              • Zoho CRM Kiosk issues

                                                                                                                Firstly this is for a system on the AU servers if that makes a difference. Issues are as follows (For Kiosk): 1. Re-ordering fields in the screen builder is broken. The fields seem to be re-ordering themselves, unless you order everything by moving the
                                                                                                              • Zoho Books emails suddenly going to Spam since 11 Nov 2025 (Gmail + now Outlook) — anyone else?

                                                                                                                Hi everyone, We migrated to Zoho Books in July 2025 and everything worked fine until 11 Nov 2025. Since then, Zoho Books system emails are landing in customers’ Spam (first Gmail, and now we’re seeing Outlook/Office 365 also starting to spam them). Impacted
                                                                                                              • how to Solve Conflict Invoices in Zoho POS

                                                                                                                Hello Team, I am facing a repeated issue in Zoho POS while saving a sale that contains service-based items. My products are intentionally created as Service (Non-Inventory) items because I do not want to track stock for them. However, every time I try
                                                                                                              • Email Template Edits Not Saving

                                                                                                                I can make an edit, click save, and see the blue bar annimation at the top, but the edits don't actually save. Important, because my email templates are now broken and clients are receiving bad emails. Tried on Chrome, Firefox and IE.
                                                                                                              • Default Ticket View - Table?

                                                                                                                Guys, We mostly use the table view to queue tickets. Maybe I am missing it - but how can I set that view as 'default" for all our agents? Thanks JV
                                                                                                              • Duplicate customers being created in Desk

                                                                                                                Hi I've trying to work out why I've getting duplicated customers being created in my desk. I have an external booking system that generates an email when I get a customer booking a job. A booking email gets sent to Desk where I manage the booking and
                                                                                                              • Can I have different users see different pick list values for Potential Stage?

                                                                                                                We have some users focusing on new business and others focusing on existing business, and they follow different sales processes/cycles, so we would like them to see different pick list values for Stage (eventually leading up to Closed Won/Lost in both cases).   And just to keep it interesting - some of these users will of course do a combination, so would need to see one pick list for their New business potentials and a different pick list for their Existing business ones.   Salesforce does this
                                                                                                              • Links in Instagram

                                                                                                                Hi there, I have been using Later for a while now but keen to come back to Zoho Social as Later doesn't offer tagging of pages on Facebook but they offer something Zoho doesn't. You can add a link to your bio which opens up your profile feed where images
                                                                                                              • Tracking Snippet not working in Zoho Marketing Automation!

                                                                                                                First off, the fact that you have to wait about 12-24 hours for every response is terrible. How are we supposed to conduct business? Second, we have been trying for several days to get the Tracking Code Snippet in marketing automation to work, to no avail.
                                                                                                              • email moderation issue when email is sent in the name of a mail group

                                                                                                                Symptom: an email that is sent by a mail group moderator in the name of a moderated mail group is held back for approval. Reproduction: Create a moderated mail group with members and moderators. Allow that mails can be sent in the name of the group (extended
                                                                                                              • Is there any way to send an Excel received by email to Dataprep?

                                                                                                                Every day I receive an email alert with an Excel file that I want to process through a Dataprep pipeline. To do this, I need to: -Save the file to disk -Open the pipeline -Run the pipeline -Update the source -Several clicks to select and open the saved
                                                                                                              • Recruit paid support?

                                                                                                                Hi all, Could anyone who has paid support package advise if it provides value for money with regards to support response times? Exploring the idea as unfortunately when we have faced issues with Recruit it has been a 7+ day timescale from reporting to
                                                                                                              • Using IMAP configuration for shared email inboxes

                                                                                                                Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure
                                                                                                              • Hotmail is blocking the zoho mail IP

                                                                                                                Greetings, Since last Tuesday (5 days ago today) I wrote to Zoho support and I still haven't received a single response (Ticket ID: 2056917). Is this how you treat people who pay for your email service? I am making this public so that those who want to
                                                                                                              • Read webpage - MSXML2.ServerXMLHTTP

                                                                                                                I have the following VBA script, put together from various sources (mainly zoho forum/help/support, so it once worked, I guess): private Sub GetListOfSheets() Dim url As String Dim xmlhttp As Object Dim parameters As String Dim html As String range("B1").value
                                                                                                              • Zoho Creator Form Search

                                                                                                                I'm new to Zoho Creator and so far i do like it but im shocked there seems to be no easy way to add a search function and/or navigation to there forms as this readily available in every platform i have used in the past. Anyway i have a form which i have
                                                                                                              • How to setup DKIM / SPF in Zoho Mail

                                                                                                                Hello there! I'm having a hard time understanding how to setup the TXT records for SPF and DKIM with Zoho Mail. I'm following the instructions here: https://www.zoho.com/campaigns/help/setup-spf-dkim.html Specifically, when it comes to the value for the
                                                                                                              • Mass update cant trigger a workflow?

                                                                                                                Hello there, Is this a normal Creator behaviour? In a report, if I manually edit each data row, it will pass those changes to all other reports. However, if I perform a Mass Update on a few data rows at once, the new data is not pushed to other reports.
                                                                                                              • Exciting Updates to the Kiosk Studio Feature in Zoho CRM!

                                                                                                                Hello Everyone, We are here again with a series of new enhancements to Kiosk Studio, designed to elevate your experience and bring even greater efficiency to your business processes. These updates build upon our ongoing commitment to making Kiosk a powerful
                                                                                                              • search and Smart Bar both missing in Mail

                                                                                                                One of the users on my account does not have the search bar at the top right or the Smart Bar at the bottom left of the desktop Mail app. Any ideas how to get those back?
                                                                                                              • "Wrong password or login" Problem to configure Zoho on MAIL App on my Macbook

                                                                                                                Hi, I'm having problems to configure my e-mail on my MAIL App(Macbook pro). My e-mail is hari@trespontoum.net Actually was working perfectly, and still working on my Iphone. My MAIL App prompt me that my login or password is wrong. I tried to change 3
                                                                                                              • Remote Control Functionality During Screen Sharing in Zoho Cliq

                                                                                                                Hello Zoho Cliq Team, We would like to request the addition of remote control functionality during screen sharing sessions in Zoho Cliq. Currently, while screen sharing in Cliq is very useful, it lacks the ability for another participant to take control
                                                                                                              • Let us add Lookup fields in the Blueprint Transitions

                                                                                                                We are unable to add Lookup Fields in the blueprint transitions in Zoho Desk, we wanted to make it a requirement for our workflow but since it's not available in the transition we cannot. The lookup field exists in the Layout: But it cannot be added/selected
                                                                                                              • Zoho Projects API Scope for Issue Attachments

                                                                                                                I try to download issue attachments via the API, unfortunately I always get the following error code when trying to download the file from the supplied URL: {"ERROR_MESSAGE":"INVALID_OAUTHSCOPE","ERROR_CODE":401} indicating an auth scope error. I've tried
                                                                                                              • How to fetch custom fields for time entries in Zoho Project API v3

                                                                                                                In the previous Zoho Projects REST API, we were able to retrieve custom field details for time entries, including picklist options, using the endpoint: GET /restapi/portal/[PORTAL_ID]/timesheetcustomfields In the new Zoho Projects API v3, we tried using
                                                                                                              • Zoho Survey Enhancements

                                                                                                                We love Survey. We use it a ton. It needs some enhancements. Maybe some of these are already on the roadmap? API - this is crucial. We have some complex surveys that take place and need to update records, trigger other functions/automations, etc. I would
                                                                                                              • Images Don't Display on Blog

                                                                                                                Hi, I've just posted a new blog entry, but regardless of format (png or jpeg) Images that display in Preview mode do not display on any browser in the published post.  I've not done anything different with this post than others regarding images, please advice. Thanks! Edit:  I've discovered that moving the image files from a my sub directory folder "Pics for Blog" to the top level of the "Files" folder on my site allows the images to display live.  This, even though my other blog posts are correctly
                                                                                                              • Checkbox Field Mapping Zoho Forms to Zoho Sign

                                                                                                                I have an application that will be filled out via Forms that I am mapping into a PDF Filler on Zoho Sign. I need to have a series of checkboxes mapped to the corresponding fields in Sign and I only see single checkboxes available via the mapping, though
                                                                                                              • Next Page