Voici Bigin 360 : une version optimisée, proposant de nouvelles fonctionnalités

Voici Bigin 360 : une version optimisée, proposant de nouvelles fonctionnalités

Nous avons le plaisir de lancer une nouvelle formule tarifaire : Bigin 360, l'édition la plus haut de gamme, qui viendra compléter les éditions Express et Premier. Depuis son lancement, Bigin a conquis de nombreuses entreprises qui nous poussent, par leurs retours à l'améliorer continuellement. Portés par cette dynamique croissante, nous avons développé Bigin 360 comme une solution complète, spécialement pensée pour les PME en expansion. Elle leur permet de gérer l'intégralité du parcours client – de la vente à l'onboarding, en passant par le marketing et le service après-vente – sur une plateforme unique.
Dans cette optique, la nouvelle édition Bigin 360 offre des limites de fonctionnalités accrues et des options supplémentaires via des modules préinstallés. La nouvelle formule de tarif est proposé à 18 $ par utilisateur par mois (facturation annuelle) ou 21 $ par utilisateur par mois (facturation mensuelle).
Vous pouvez retrouver les détails ainsi que le tarif exact dans votre devise locale sur la page de tarification et celle de comparaison des fonctionnalités.

Voici un aperçu de ce que vous trouverez dans le nouveau plan Bigin 360 :

Limites de fonctionnalités changer

Le nouveau plan offre un stockage combiné d'un million d'enregistrements et un maximum de 15 pipelines pour s'assurer que nous sommes en mesure de gérer la croissance des opérations entre les services de Bigin. Les limites de certaines de nos fonctionnalités les plus utilisées, telles que les e-mails de masse, les champs personnalisés et les règles d'automatisation, ont également été augmentées. Ci-dessous, quelques points forts :
  • Renforcez l’engagement marketing avec la possibilité d’envoyer jusqu’à 1000 emails de masse par jour et par organisation, et de stocker jusqu’à 100 modèles d'emails.
  • Bénéficiez d'une personnalisation accrue avec 50 champs personnalisés et 50 étiquettes disponibles par module.
  • Automatisez davantage vos processus grâce à des déclencheurs basés sur le temps, avec un maximum de 100 règles d'automatisation.
  • Explorez de nouvelles perspectives en créant jusqu’à 50 tableaux de bord personnalisés pour visualiser vos données.
  • Recueillez des informations précieuses grâce à 10 formulaires pour capter les données de vos visiteurs et publics cibles.
  • Structurez votre organisation dans Bigin en définissant jusqu’à 20 rôles et profils d’utilisateurs personnalisés, reflétant fidèlement votre entreprise.

Fonctionnalités préinstallées

Bigin a intégré des modules complémentaires afin d'élargir les offres, vous donnant la possibilité d'ajouter des fonctionnalités supplémentaires selon vos besoins. Dans les formules Express et Premier, ces options sont facturées en supplément pour ceux qui désirent y accéder.
Dans Bigin 360, les modules suivants seront préinstallés
  • E-mail-In avec cinq alias  - Voici une vidéo rapide pour découvrir Email-In si vous ne l'avez pas encore testé.

  • Classeur avec 5 Go de stockage - Découvrez-en plus sur l’utilisation du classeur dans cette courte vidéo.

La voie à suivre

Bigin 360 représente plus qu'une simple formule tarifaire ; c'est une illustration de notre engagement à développer des compléments adaptés aux besoins de votre entreprise. Au début de l'année prochaine, vous aurez l'occasion de découvrir Booking Pages, un nouvel ajout passionnant à notre liste de toppings qui transformera la gestion des rendez-vous et des réservations de vos clients. Les utilisateurs de Bigin 360 bénéficieront automatiquement de Booking Pages, tout comme d'Email-In et de File Cabinet. Et ce n'est pas tout ; nous prévoyons d'ajouter d'autres fonctionnalités à l'avenir.
Dès aujourd'hui, les nouveaux utilisateurs de Bigin peuvent opter pour la version d'essai de Bigin 360 sur notre page de tarification et commencer leur évaluation immédiatement.
Les utilisateurs existants peuvent migrer vers l'édition Bigin 360 en sélectionnant l'option Gérer l'abonnement dans leur page de profil Bigin.

Nous croyons que Bigin 360 vous offrira toute la puissance nécessaire pour aller plus loin et accélérer votre développement avec notre solution. Comme toujours, n’hésitez pas à poser vos questions ou à partager vos retours ici.

L'équipe Zoho France

    Access your files securely from anywhere











                            Zoho Developer Community





                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ




                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Linking items from books and subscription

                                                                                                              Linking books and subscription It is a pity that it is not possible to associate with a product an article present in ZohoBooks This would make it possible to manage products composed of a nomenclature of articles of books
                                                                                                            • Add the ability to view number of hours planned for a workorder while in the Dispatch Console

                                                                                                              Hi Zoho, When dispatching a work order through the Dispatch Console, there's currently no way to view the number of planned hours for the service tasks associated with that specific work order. Having to click into the details each time to check planned
                                                                                                            • Uploading Files from uploads api

                                                                                                              I tried uploading the image from the API call but its giving me unauthorized error even i have given valid token in header. After uploading i need that id to pass in create ticket api uploads but its not uploading that file. Please help me out in th
                                                                                                            • Categorize Items with Item Headers

                                                                                                              Hello customers, Did you ever want to classify items based on specific categories to help your customers understand your invoice better? With the new Item Header feature, you can easily categorize items in your invoices and estimates and give them a common title.  Item Headers are available in the Invoices, the Recurring Invoices and the Estimates module. It can be carried forward from estimates to invoices at the time of converting the estimates.  To add an item header: Go to the Estimates, Invoices
                                                                                                            • URLs being masked despite disabling tracking

                                                                                                              Hey, We had disabled click tracking from an email update we are sharing with our users. Despite this, the URL the end user is receiving is masked, and looks like "https://qksyl-cmpzourl.maillist-manage.net/click/1d8e72714515cda6/1d8e72714515ca70" instead
                                                                                                            • Change format of quantity format

                                                                                                              Hi,  I would like to change the qunatity format from 1,00 to 1.  Is this possible?   thanks!
                                                                                                            • square up and Zoho books

                                                                                                              Since we set up the app connection between square up and Zoho books we have realised that when the amounts are getting transferred Zoho is adding VAT again making the numbers 20% more than they should be. We have checked our settings and they VAT/ Tax
                                                                                                            • How to provide Access rights to specific Bank accounts

                                                                                                              We have several bank accounts. I want to provide certain members access to only 2-3 accounts. It appears that when I give permissions, they are for ALL bank accounts. How do I do that?
                                                                                                            • Errors Getting a Bank Transaction

                                                                                                              Using Postman(for testing), I am receiving errors when attempting to get a single bank transaction. I am able to receive the list of bank transactions with https://www.zohoapis.com/books/v3/banktransactions/?organization_id={org_id} but when I try to
                                                                                                            • Subscriptions Plans and CRM Products Integration?

                                                                                                              Is there any way to set up plans and pricing in Zoho Subscriptions and have those available as Products in the CRM? We are trying to set up the CRM and the Products seem to be more geared toward selling products that are not subscription based.  So if we sell annual or monthly contracts which are $10/seat/month, I can set this up as a plan in Subscriptions, but how can I set the same thing up in the CRM for the salespeople to sell/quote? What is the best practice for setting up the CRM Products to
                                                                                                            • Mapping Zoho Subscription Plans and Products to CRM and Books

                                                                                                              We have products that are one time products and subscription products.   1) We would like to have the ability to create an opportunity in CRM that includes both one-time charge products and subscription products.  Currently the only way of creating a subscription product is by defining a "Product->Plan" hierarchy in Zoho Subscription.  It appears that the only SYNC between Subscription and CRM is around contacts and the Product->Plan hierarchy doesn't sync to CRM, thus, you would need a duplicate
                                                                                                            • Zoho People Attendance Module - Split Shifts

                                                                                                              Hello, Our business employs a number of college students who often split their workdays between work hours and class schedules, resulting in split shifts. For example: Employee 1 works 9am to 11:30am and then leaves for class, returning to work at 3pm
                                                                                                            • Bulk update fields based on date

                                                                                                              Hi! I need all the quotes with "Quote Stage" set to "Next Year" to update to "Draft" every January 8 (every year). Can you help?
                                                                                                            • Target for a campaign

                                                                                                              Hi, Hope you can help me. I need to create a report (for a marketing campaign) that combines Deals and Contacts to export all the contacts with closed deals. I can easily do that, what I cannot do is to remove from the target the contacts that have more
                                                                                                            • Zoho Desk + Jira integration - Email notifications and comments posted by administrator instead of real user

                                                                                                              Dear All, I set up the integration under my admin account, and now when users leave comments in Jira (to created tickets in Zoho Desk), the email notifications show that the ‘Administrator’ left a comment, not a real user. The same happens in the ticket
                                                                                                            • Celebrating the power of visuals

                                                                                                              On World Photography Day, we would like to highlight the power of visuals in customer service. Visuals promote learning and understanding in less time. A photograph can rekindle a memory, convey more than words, and give a fresh perspective. How does
                                                                                                            • Customer address in Zoho Bookings

                                                                                                              Hello,  Is it possible to add customer address information to the Zoho bookings appointment screen? Or have it pull that information automatically from the CRM? We are wanting to use this as a field management software but it is difficult to pull the address from multiple sources when it would be ideal to have a clickable address on the appointment screen that opens up the user's maps.  It would also be advantageous for the "list view" to show appointment times instead of just duration and booking
                                                                                                            • Blocking / black listing customers

                                                                                                              Hi, We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers.
                                                                                                            • Option to block bookings from specific email address or ip adresss in zoho booking

                                                                                                              Sometime few of our client keep booking irrelevant booking service just to resolve their queries and they keep booking it again and again whenever they have queries. Currently its disturbing our current communication process and hierarchy which we have
                                                                                                            • Feature Request: Email Templates for notifications accross all services

                                                                                                              Currently in Zoho Bookings, email notifications (such as booking confirmations, reminders, and cancellations) must be customized individually for each service. This becomes time-consuming and error-prone when managing multiple services that require consistent
                                                                                                            • Allow customers to choose meeting venue and meeting duration on booking page

                                                                                                              My business primarily involves one-to-one meetings with my clients. Given the hybrid-work world we now find ourselves in, these meetings can take several forms (which I think of as the meeting "venue"): In-person Zoom Phone call I currently handle these
                                                                                                            • Approval-based booking with Zoho Creator and Zoho Bookings

                                                                                                              Hi community members, We have developed a workaround for approval-based booking using Zoho Creator and Zoho Bookings! This provides a temporary solution as we work on the native feature, and it's useful for anyone needing an approval workflow when confirming
                                                                                                            • Member Accounts in Related List

                                                                                                              Hi Team, Currently, when a parent account is associated with an account in FSM, there is no related list displaying the associated member accounts under the parent account’s related list section. To view member accounts, I have to manually search using
                                                                                                            • how do i remove a specific Zoho Service from my account

                                                                                                              I no longer need Zoho CRM, ZRM Assist nor ZRM BugTracker. How do I remove them from the list of apps for my account?
                                                                                                            • I Want migarte all invoice details to zoho sheets

                                                                                                              I want to migrate all existing invoice details to Zoho Sheet, and automatically update the sheet whenever a new invoice is created.
                                                                                                            • were can i find my invoices i need this for my accountant

                                                                                                              were can i find my invoices i need this for my accountant, how can i get id direct to my email?
                                                                                                            • ONLY email field not populating Writer fillable document (randomly)

                                                                                                              I have a Zoho Writer fillable document that has pulled all my data from my Zoho Sheets file, EXCEPT the email column. It pulled every data before and after that column with no issues. Screenshots attached. It's not my first time using the app or the feature,
                                                                                                            • My number is marked as spam

                                                                                                              Hello Zoho Mail Support, My phone number was incorrectly flagged as “spam” during sign-up. This is my personal number, and I have not engaged in any spam activities. Kindly review and verify my account so I can proceed with my email setup. Thanks.
                                                                                                            • Personnalisation des paramètres dans Zoho Mail

                                                                                                              Pourquoi cela compte-t-il ? La personnalisation des paramètres dans Zoho Mail permet aux administrateurs de configurer l’environnement de messagerie en fonction des besoins spécifiques de leur organisation. Que ce soit pour alléger l’interface pour certaines
                                                                                                            • How To Save Data Into Zoho CRM Sandbox

                                                                                                              Hi Community, I want to save data into my zoho sandbox , for this I am using this api endpoint - https://www.zohoapis.com/crm/v8/Patients but I am getting this error - { "success": false, "message": "Zoho API request failed", "error": { "code": "INVALID_MODULE",
                                                                                                            • Automate pushing Zoho CRM backups into Zoho WorkDrive

                                                                                                              Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. They
                                                                                                            • Question about retrieving unsubscribed contacts (outside of lists) via API

                                                                                                              Hello, I am currently using Zoho Marketing Automation and would like to integrate it with our company’s core system. For this purpose, I am exploring the API options available to retrieve contact information. Specifically, I would like to know if there
                                                                                                            • Getting “mandatory field missing: Service_Line_Items” When Creating Work Order via Zoho Flow Deluge

                                                                                                              Hi Team, I’m trying to create a Work Order in Zoho FSM with only a Service Line Item (no Parts). However, I keep getting this error: Work Order Response: {"code":"MANDATORY_NOT_FOUND","details":{"api_name":"Service_Line_Items"},"message":"required field
                                                                                                            • How to customize the colors of the Client Portal login screen and add the company logo?

                                                                                                              As title, how to customize the colors of the Client Portal login screen and add the company logo?
                                                                                                            • Daily updates/fixes and how to see what was changed?

                                                                                                              When I receive the notification that zoho was updated and I need to refresh it. How can I see what was changed or fixed? Sometimes they change things that effect my books and I need to know what they did. For example over this past weekend something was
                                                                                                            • Upcoming Change: Snowflake Username/Password Authentication Deprecation – Action Required

                                                                                                              Hello Users, Snowflake has officially announced that username and password-based authentication will be deprecated by November 2025. You can find the official announcement [here]. If you're using a Snowflake connection in Zoho Analytics to import data,
                                                                                                            • Why should I choose Zoho Inventory vs Odoo?

                                                                                                              Hello there! I have used Zoho in different companies I've worked in, and I have a positive perception of it. I am starting a new import business for pipes, tubes, fittings, valves, elbows, etc., which all have serial numbers, cast numbers, etc., so I
                                                                                                            • Product Updates in Zoho Workplace applications | July 2025

                                                                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this July. Zoho Mail Import bookmarks from Pocket Worried about losing your Pocket bookmarks? Don't worry we have got you.
                                                                                                            • PLEASE FIX YOR BUGS

                                                                                                              PICTURES ARE BEING REJECTED DESPITE THEM FOLLOWING THE GUIDELINES ON DIMENTIONS.
                                                                                                            • Kaizen# 204 - Answering Your Questions | Perform Field Updates before Blueprint transition via Client Script

                                                                                                              Hello everyone! Welcome back to another exciting Kaizen post. One of the questions we received through your Kaizen feedback was: “How can I update fields before Blueprint transition and how to prevent a transition based on a condition using Client Script?”
                                                                                                            • Next Page