Zoho Developer Community Monthly Digest - June 2024

Zoho Developer Community Monthly Digest - June 2024



Hello everyone,

This month's Developer Community Digest is packed with everything you need to stay on top of your game! We've got a lineup of events you won't want to miss, valuable resources, important updates, and a glimpse into what's buzzing in the community.

Upcoming Events

To stay on top of the upcoming developer community events, keep an eye on this page

Zobot Bootcamps - India

We're excited to announce a line-up of Zoho Developer Community Bootcamps in India. These bootcamps equip you to build fully functional AI chatbots for your business or as a service for your clients using Zoho SalesIQ's Zobot platform. This is a great opportunity to network with fellow developers and Zoho users, interact with Zoho experts, share ideas and experiences, and grow together as a community. 

Zoho Extensions 101 – Extensions for Zoho Finance Suite 

This series offers a comprehensive exploration of developing extensions and widgets for the Zoho Finance suite. Did you know that we have a dedicated portal in Sigma with which you can create extensions for a range of applications in the Zoho Finance Suite, including Zoho Books, Zoho Billing, Zoho Expense, Zoho Inventory, and Zoho Invoice? Starting with an introduction to Sigma and the Zoho Books platform, subsequent sessions cover creating extensions, testing, publishing, and listing apps in the Zoho Marketplace. Registration and more details here.

Zoho Apptics 101

In this series, we’ll dive deep into every aspect of application analytics to help you understand how Zoho Apptics aids in measuring important KPIs that reflect your app's performance, growth, and engagement. Registration and more details here.

Zoho CRM APIs 

In this series, you will learn about OAuth2.0 authorization used by Zoho CRM APIs, CRUD operations for retrieving, creating, updating, and deleting records, efficient search/query methods, data synchronization techniques for consistency across platforms, and working with SDKs for seamless integration of Zoho CRM functionality into applications. In the upcoming session scheduled for June 26, we'll be covering Bulk Read API, Notification API and Data syncRegistration and more details here.

Zoho CRM Client Script 

Fueled by popular demand, we're back with a line-up of sessions in the Client Script series, focusing on advanced features and real-time business applications. Learn how to tailor Zoho CRM by defining highly interactive and responsive interfaces to cater to real-time business needs as our experts and guest speakers from the community walk you through the basics of Client Scripts and showcase various use case implementations. Registration and more details here. If you're interested to showcase your Client Script projects to the community in one of these sessions, write to us at developer-community@zohocorp.com

Creator Tech Connect

Creator's tech connect series would comprise of technical sessions that provide immersive training on the key essentials and technical nuances of building a solution in Zoho Creator. This is a great opportunity for our developer community to stay informed about Creator's new feature releases, product roadmap, best practices to follow while scripting in deluge, new deluge concepts, and cloud functions. The recently concluded session focused on customizing and rebranding mobile applications in Zoho Creator, while the upcoming session is about the recent product release updates in Zoho Creator where we will showcase a few key feature releases in Zoho Creator.

Title: Zoho Creator - Product Release Updates - Part 1
Date: July 11, 2024
Title: Mobile SDK in Zoho Creator for iOS
Date: June 20, 2024
The registration links given below are common for both the sessions 
APAC & ANZ: 11 AM to 12 PM IST - Registration Link
EMEA: 4 PM to 5 PM IST - Registration Link
Americas: 9 PM to 10 PM IST - Registration Link

Learning Table Series

We designed this series to provide users with valuable insights and knowledge about Creator's capabilities in various business use cases and applications. This year we have adopted the 12 Months 12 Industries concept.   Every month, we will focus on a specific industry, illustrating its unique processes with real-time business scenarios and how to make best use of Creator for that industry.  Our recent webinar on Creator for the Professional services Industry was a success, and during the upcoming session we'll be exploring Creator for the food industry.

Title: Creator for the Food Industry
Date: August 1, 2024
APAC & ANZ: 11 AM to 12 PM IST - Registration Link
EMEA: 4 PM to 5 PM IST - Registration Link
Americas: 9 PM to 10 PM IST - Registration Link

Catalyst Bootcamp : Build a sales report generator using Python in AppSail

Catalyst AppSail is a one-stop solution you need to turn your ideas into modern apps at lightning speed.  Join our bootcamp to build a sales report generator using Python in AppSail. Discover how to harness AppSail's powerful serverless environment to create dynamic sales reports. Gain hands-on experience with code examples and best practices, and learn how to scale your applications seamlessly.

Date: July 25, 2024
Time: 8:30 pm to 9:30 pm IST | 8 AM - 9AM PT - Registration link

Zoho QEngine

The training program spans for three days, with each day featuring three 4-hour sessions where we'll delve into the features of the QEngine platform, as well as its cross-platform testing capabilities. The key focus of this session is to enhance understanding of how to leverage QEngine for efficient application testing, particularly through automation. Attendees will gain comprehensive insights into both automation and manual testing approaches, equipping them with valuable expertise in testing methodologies.

APAC & EMEA: July 15-17, 2024 | 9 AM to 1 PM BST - Registration Link
Americas: July 22-24, 2024 | 9 AM to 1 PM PDT - Registration Link

Resource Spotlight

We've consolidated all the resources from the developer community learning series into a centralized hub for your convenient access. Consider bookmarking our newly revamped Zoho Developer Community website to stay informed about the latest updates in the developer community.

Community Corner

Not only did they create the implementations and showcase them, they've also shared it with the entire developer community and extended a hand to anyone who needs help with the implementation. Now that deserves a round of applause!

Community Discussions

Zoho Developer Forum

  • Don't miss @Rodger's ingenious approach to automating file management with Zoho WorkDrive and Zoho CRM! His latest post offers a step-by-step guide with code snippets, allowing you to simplify workflows for a more efficient CRM experience.
  • Our MVP @Kevin Flynn's post discusses how to enhance quote creation in Zoho CRM by using client scripts instead of Deluge. He introduces a custom module for Product Packages to streamline the selection and inclusion of bundled products with accurate pricing and details. This method not only speeds up the quoting process but also ensures accuracy in applying promotions and discounts, improving sales efficiency for sales reps handling complex product bundles.
  • Check out the suggestions given by our power users @James and @Andres when @Yasser sought advice on adding custom text to a related list in Zoho CRM's Deals module. While Deluge functions were a starting point, the discussion shifted to widget-based options like Flyout Widgets and Kiosk Studio for a more flexible and dynamic approach to managing scripts.
  • @Alex needed to use a single custom function across multiple schedules in Zoho CRM for sending reports at different times. The community came to his aid advising him to schedule functions more frequently and using Zoho's REST API. Head over to the discussion and see which solution did the trick!

Developers ZUG Cliq Channel

These conversations are confined to the Developers ZUG Cliq channel members. If you're keen on becoming a part of this space, visit our website, click JOIN NOW, and complete the form to get an invite to the channel.
  • Are you looking for dashboard templates? Our power users from the Zoho Developer Community have plenty of suggestions. This thread helps you understand the options. If you've got your own, go ahead and share them with the community!
  • To a developer, there's only a few things as interesting as processing invaluable data with a powerful data-processing tool. Check out this conversation which started when Richard needed help with updating organization variables in Zoho CRM, using a widget in Javascript.
  • Zoho's inter-product integrations are known for being as easy as copy-paste, but things can get a little complicated when powerful features such as multi-select lookup fields and integration tasks enter the scene. Thankfully, when Jorge needed a hand with the same, Buddy was ready to help!
  • Working on subforms in CRM can be tricky and even time-consuming, especially when creating records. Check out this noteworthy conversation, which included not just more than one way to simplify the process, but also pitfalls to be avoided on the way!
  • If you still need convincing that the Zoho Developer Community is home to a Zoho user-cum-developer, check this conversation out. Members of the community come forward with different solutions that worked for them when Mohamed needed help to create a dashboard.

Community Spotlight

ZDH Speakers

As a continuation of featuring a ZDH presenter each month, this time, we are delighted to introduce the 12th episode presenter @Tasha Willows-Staples. Explore this post to discover the knowledge and insights he shared with the community.

Cliq Contributors

Here are our top contributors who have gone the extra mile to support and assist the community:



We want to express our sincere appreciation to all our community contributors. Your commitment, expertise, and the time you invest are invaluable to the community. 

For those who are new to the Zoho Developer Community, check out this post to get started

We appreciate you dedicating your time to peruse this month's digest. Make sure to follow the digest each month for the most recent updates and conversations. Stay connected and participate in the forums to be featured in the upcoming month's digest. Wishing you an amazing month ahead!


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                                                                                                                  Running into a major limitation in Zoho Analytics: correlated subqueries simply don’t work, even in completely standard SQL patterns inside a JOIN. Example: LEFT JOIN "Bills" b ON d."Id" = b."Deal ID" AND EXISTS ( SELECT 1 FROM "Bill
                                                                                                                • Unknown table or alias 'A1'

                                                                                                                  I would like to create a subquery but i am getting the following error: Unknown table or alias 'A1' used in select query. This is the sql statement:  SELECT A1.active_paying_customers, A1.active_trial_customers, A1.new_paying_signup, date(A1.date_active_customers), 
                                                                                                                • Feature announcement - Introducing recipient authentication via Didit in Zoho Sign

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                                                                                                                • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

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                                                                                                                  Hello there, i write there for an our costumer request. They want to send email from CRM with a different email (confirmed and added to zoho profile). For example they use account@zilium.com but with this account they want to send (not only with email
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                                                                                                                  I have been seeing for the last 3 months that your Apollo.io beta version is available in Zoho Flow, and this application has not gone live yet. We requested this 2 months ago, but you guys said that 'we are working on it,' and when we search on Google
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                                                                                                                  I would like to be able to send a Cliq message truly as a bot. the current implementation of this function, while it sends the message as a bot it sends that message inside a chat from the user how authenticated the flow cliq connection instead of directly
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                                                                                                                  Hey everyone, We're looking to integrate a few external systems better with our Zoho CRM, and we had hoped to use external fields for this purpose. In this case, it would mean being able to use our own inoice system's invoice numbers are a direct id compatible
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                                                                                                                  Hello everyone, Sales and customer support teams often collaborate to solve tickets and identify pain points. In Zoho's suite of products, sales teams primarily use Zoho CRM while customer support teams work in Zoho Desk. These two tools are often integrated
                                                                                                                • Countries List Global Set- Complete with Phone Country Code and Continent.

                                                                                                                  Dear Zoho Team I saw your recent addition to the Global Sets regarding the Countries list and states. While working on it, why didn't you also add things like Continent and Phone Country Code? Also, some ISO codes from some Countries/regions are mis
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                                                                                                                  Is there any way we can integrate Zoom Phone with Zoho CRM while ensuring that customer phone numbers remain masked? We need a solution where agents can make outbound calls but cannot see customer phone numbers. Please let us know if there is any solution
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                                                                                                                • Files Uploaded to Zoho WorkDrive Not Being Indexed by Search Engines

                                                                                                                  Hello, I have noticed that the files I upload to Zoho WorkDrive are not being indexed by search engines, including Google. I’d like to understand why this might be happening and what steps I can take to resolve it. Here are the details of my issue: File
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                                                                                                                  When we create and share a payment link in Zoho Books, is there a way to know when the payment is updated? Can we use webhooks to get real-time updates for payment link status instead of checking manually?
                                                                                                                • Adding Images to a Quote in Zoho CRM

                                                                                                                  We are currently preparing to use Quotes in Zoho CRM and we are building out our Quote templates.  We came across an issue of not being to add Images of the products to the Quote - specifically in the body of the Quote templates.   This is a problem,
                                                                                                                • Uplifted homepage experience

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                                                                                                                • How to hide Activity Side Panel

                                                                                                                  How do you hide the activity side panel? Clicking on the link and reviewing the activity does not remove it and it does not seem to timeout. I have any activity that have been listed there since January. Thank you.
                                                                                                                • This version of app doesn't support this notecard type Error

                                                                                                                  So this problem is happening for any notes created within the last week, as well as any note recently edited on Android. I can open them on my phone fine, but they don't open on the website version. They DO work on the desktop app version. It's just web
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                                                                                                                  I realized that during my March bank reconciliation, I chose the wrong check to reconcile (they were for the same amount on the same date, I just chose the wrong check to reconcile). So now, the incorrect check is showing as un-reconciled. Is there any way I can edit a previous reconciliation (this is 7 months ago) so I can adjust the check that was reconciled? The amounts are exactly the same and it won't change my ending balance.
                                                                                                                • Choose Component for User Filter

                                                                                                                  This filter in the Choose Component for User Filter would be better if had an Order or Group by function. Also, the Specify the default filter values: is very confusing and limiting.
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                                                                                                                  Hi Desk team, Are there any plans to introduce a calendar or timeline view for Events in Zoho Desk? It would be very helpful if we could see Events visually in a calendar and/or timeline. This is very helpful when desk side support activities need to
                                                                                                                • Re-Apply SLA When Ticket Reopened from Closed Status?

                                                                                                                  If you have an SLA applied, timers are deactivated when going to "On Hold" status type and reactivated when going back to an Open status type. What we discovered is when a customer replies to a closed case and it reopens, the SLA is not applied and timers
                                                                                                                • Option to Delete Chats in IM

                                                                                                                  Currently, there is no option to delete any chats in IM, regardless of their source.
                                                                                                                • Time Zones for Users

                                                                                                                  I've searched for this topic, but the only answers I see are from years back. We have users all over the country. is there a way for them to set their own time zone? This is important and should be a standard setting, but I do not see how to do it.
                                                                                                                • Is it possible to make tags "required"

                                                                                                                  We would like to be able to make the tag field a requirement for agents before they can close a ticket. This would help with monthly reporting, where a lot of tickets end up with no tag, causing manual work to go back and add the correct tag for each
                                                                                                                • Showing the map along with mileage expense

                                                                                                                  When you use the GPS to track mileage, it shows you the map of the actual path travelled. It would be very useful and practical to save that map with the mileage expense, so that when the report is created, it provides a map of each mileage expense associated
                                                                                                                • ID:2406331

                                                                                                                  Hello, I have sent the form (ID:2406331) but no answer after two days. This is a paid subscription, I am not allowed to use the eighth paid slot of 50GB email space anymore, only 7 are being used. Is anyone going to help me please so I can use the eighth
                                                                                                                • Approval Workflow for Purchase Orders Abrir

                                                                                                                  The requirement is , that all purchase orders greater than or equal to 5000 go through an approval process from certain people, but within books I only see that the approvers can be by levels or any approver but we cannot enter a rule like these. Can
                                                                                                                • I would like to know wich person viewed the file

                                                                                                                  I have a franchise and my Operative Manual is in WorkdriveI, the user can´t download but despite I know How many views the file had, I would like to know wich person viewed the file Is it possible? thank you
                                                                                                                • Transaction Rule Matching

                                                                                                                  Q1. Is there a method to have the Transaction Rules applied across multiple Bank Accounts? Q2. To match "contains" text in Transaction Rules, is a wildcard or regular expression required? Is it case sensitive? Would searching for "issue" in the following
                                                                                                                • Notebook on Mac: Fuzzy fonts in list view

                                                                                                                  Hi, I am running Notebook on Mac OS 26. Generally it works fine, and the font display in the notes themselves is crisp. However, in the notes list (left of the open note) the font of the note titles as well as first lines is noticeable fuzzy. Attached
                                                                                                                • Trigger workflows from SLA escalations in Zoho Desk?

                                                                                                                  Hey everyone, I’m currently working with SLA escalation rules in Zoho Desk and ran into a limitation that I’m hoping someone here has solved more elegantly. As far as I can tell, SLA escalations only support fairly limited actions (like changing the ticket
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                                                                                                                  Hi, On the Zoho CRM Email Templates in setup > customization > templates > new templates > I choose blank template, but still it puts in a gray background and a max width for the email. I just want to make an email that looks like an email I would send from gmail that has no background or max width. How do you do this? 
                                                                                                                • ZOHO CRM Quote Export / Quote Report

                                                                                                                  How can I either Export my quote list, or create a Report that shows all quotes AND includes the NOTES field in a column. I attempted to Run a Report which includes ALL FIELDS, however it does not include the Notes Field (but oddly does include the fields
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