Let's Talk Recruit: Everything you need to know about emails
Welcome to Let’s Talk Recruit—a series where we break down Zoho Recruit’s best features, share pro tips, and help you get the most out of your hiring process. Whether you’re a seasoned recruiter or just getting started, these posts will guide you through essential tools, practical use cases, and best practices.
For our first post, we’re tackling one of the most critical aspects of recruitment—emails. From reaching out to candidates to keeping clients informed, email communication plays a huge role in hiring success. And with Zoho Recruit’s powerful email features, you can streamline the entire process.
Let’s dive in!
Let’s dive in!
Getting Started: Setting Up Your Email in Zoho Recruit
Before you start sending emails, you'll need to link your email account and authenticate your domain to improve deliverability.
Connect Your Email (POP3 & IMAP Integration)
Imagine your team is juggling multiple email accounts—one for recruitment, one for internal updates, and another for client communication. Instead of switching between apps, you can connect your existing email (like Gmail or Outlook) to Zoho Recruit using POP3 or IMAP. This keeps everything in one place, making email management seamless. See More Link Email Account
Authenticate Your Domain (SPF, DKIM, DMARC)
Ever had an important offer letter end up in a candidate’s spam folder? That’s where email authentication comes in. Setting up SPF, DKIM, and DMARC helps improve email deliverability and prevents phishing attacks. See More Authenticate Your Email Domain
Sending Emails: Choose the Right Method
Recruitment involves all kinds of emails—from personalized one-on-one messages to bulk outreach. Zoho Recruit offers multiple ways to send emails, depending on your needs.
Keep Your Branding Consistent
Want your emails to appear as if they’re sent directly from your company domain rather than Zoho Recruit’s servers? Email relay lets you use your own SMTP server, ensuring compliance and a professional look. See More Set Up Email Relay
Personalization Matters
Candidates are more likely to open an email from John@ABCRecruiters.com than from a generic system address. With Zoho Recruit, you can set a custom sender email, making your emails more trustworthy and professional. See More Customize Your ‘From’ Address
Work Smarter, Not Harder
Got 50 candidates to follow up with after an interview round? Bulk emails let you send personalized messages in one go. Plus, with automation, you can schedule follow-ups, interview reminders, and even rejection emails—without lifting a finger. See More Send Emails in Bulk
Avoiding Common Email Pitfalls
Even with the best setup, email issues can happen. Here’s how to avoid common problems:
Avoiding Spam Filters
If candidates aren’t receiving your emails, spam filters might be the culprit. Here’s how to stay out of the spam folder:
- Authenticate your emails (SPF, DKIM, DMARC)
- Avoid sending identical emails to hundreds of recipients at once
- Use a professional and relevant subject line
Common Issues & Fixes
- Emails not going through? Check your IMAP/SMTP settings.
- Bulk emails failing? Make sure you’re within sending limits.
Let's Talk Recruit!
Have you linked your email account? Did you run into any challenges? Share your experiences and questions below! Let’s help each other make the most of Zoho Recruit.
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An update to improve email delivery | Email Authentication & Relay
Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)
Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,Zoho Recruit is coming to the UK | Zoho Community Learning Series
Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, andAsk the experts - A live Q & A discussion on Zoho Recruit
We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also basedRestriction on 'From' addresses with a public domain
Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email
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