cannot enter contact with email address containing +, i. e. valid+email@example.com. this is a perfectly valid email address by but fails Zoho Campaigns validation. https://en...
Hello So I have a custom field in subscriber list. If I nere the email click on endit (pencil) and change the custom value to the new one, pressing SAVE button does not do any...
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail addre...
So I am trying to create a segment in campaign that pulls all the contacts with specific tags from CRM. When I create the segment it is only pulling about 80% of the contacts ...
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is w...
I created a Custom Return Path and added the CNAME record to my DNS server. The problem is that SPF is failing for the custom return path. I have "include:one.zoho.eu" in my S...
I am setting up a new campaign which I have coded in HTML and linked to an image hosted on my website. When adding in the code to Zoho and clicking save, the image disappears ...
On a recent campaign I had several hard bounces come through for email addresses that I know still exist (I have usual day to day emails with them), how can I clear a contact ...
Hello, I am attempting to build out a drip campaign using automation within campaigns. I have the logic and email content built out but there is no way to test if it will be s...
Hello I'm having a problem with the responsiveness of my campaign. I created my HTML file on my side. With a mobile version and a desktop version. The responsive is done via...
Hi all, I am trying to send a test email of a campaign to a new recipient to see if they will recieve it properly in their email provider/domain. But Zoho says I have too man...
Steps I'm taking: 1) In campaigns I'm clicking "Contacts > Sync Services". Zoho CRM is the first choice and it says "Accounts not associated". When I hover over the image a b...
Hi, I have a paid plan. I set up an immediate Sync between Zoho CRM and it works great the first time it syncs all the users. BUT afterwards, if we have new leads being added ...
HI - I have created a zoho form, which is embedded in my wordpress website. All works well. However, in the Customization Form Settings there is the "Form Tab Title" which has...
I'm syncing opportunities data from Zoho Analytics and making mailing segments based on certain criteria. I made a segment which has criteria that the opportunity stage is 'Re...
We have mapped a custom field from CRM to Campaigns. Sync appears successful (image below), and the custom field (Contact Type) shows as an option when we try to Segment, but ...
Hi everyone, I'm trying to add a video in my email content in an automation. So, I put the Link and the Title in the video element, but when I click on "Confirm", nothing happ...