Zobot turns 1 - The best chatbot that redefines the customer service experience!
Zobot is a chatbot building platform offered by Zoho SalesIQ. With which, you can build intelligent command / conversational bots to assist your website visitors. It has been a year since we released Zobot and we are pleased about the overwhelming responseNeed help with Zohobot
Hi, I would like to create a simple meeting booking bot with some pre-qualification. I have used a template from ZOho but require modifications. Please let me know if you are interested. I will share the details with you.Zobot / Chat Script for Sales iQ/Website
We would like to use an authorized Zoho Sales iQ / Zobot developer to create Zobot/script for our website chat feature. We have drafted up pre-scripted chat Q&A. Please advise cost and whether we can have a dialogue to discuss the attachment. Many thanks!Need help with Zobot Sales Chatbot Code
We need a certified Zoho Sales IQ Developer to write a simple code for a chatbot in deluge. The script is attached, if you can add to the script it will be a plus.CHATBOT CONFIGURATION AS PER ATTACHED CONDITIONS
Hi, Attached file is the condition we need to configure in bot. As we are not technical person in coding its completely clueless to us and we have tried with our in-house developer also who are facing troubles to configure it as well. Please let us know how can we incorporate this asap. Everyday we are getting thousand of leads on our website , without bot its impossible to handle. Please prioritize my query and suggest solution earliest.Customised Zoho Chatbot
Hi, I have added a zohobot in a website (https://www.shuddhi.com/), but i am looking for the customised zoho chatbot. (file Attached.) 1. First we need visitors name & Phone & Then 3 options.. 2. Book appointment , Visit clinic & Call now. 3. In Appointment - Calendar & Online Appointment booking with the booking notification in users mobile. 4. Visit to clinic - Postcode check or clinic address check & then online appointment in that region. 5. Call Now - Phone Number.Zoho SaleIQ not working with NuxtJS
Hi here, I tried adding Zoho Sale IQ snippet to my nuxtJS website but I keep getting the below error widget:1 Uncaught ReferenceError: $zoho is not defined at widget:1How to unset visitor name and email in chat window
Hello, I am working on an application where I want to fill in the visitor name and email automatically when a user logs into the app. This works fine. However, after logging out the visitor information should be cleared from the chat window. Since it is an SPA there is no reloading of the Zoho SalesIq JavaScript and the visitor information needs to be unset manually via javaScript. If I try to pass an empty string or null or undefined (like so $zoho.salesiq.visitor.name('')) it won't work. I haveSalesIQ Chat interferes with my website only in Chrome.
Hello, In recent days i have implemented the SalesIQ Chat for support in my website and everything seemed normal until all the popups windows started to close and stopped working but only in Google Chrome Browser. I know that the SalesIQ Chat is the reason of the problem by the fact if I remove the scritp my website works normally. Hope someone can help with this.Zobot settings
Hello Who could help me, or guide me to make this flow in my Zobot? First of all I need you not to ask me for data to start the chat Welcome message -------- I choose 3 options, only 1 is chosen ---- Option 1 Ask me my name --- enter name. Ask what is the phone? --- enter phone. What service interests me? --- service entry. Attach a file ---- Attach file. Give a message of thanks and then another message with some link and end the chat. (I don't want a lead to be generated). option 2 Ask me my nameZoho Integration Script show response INACTIVE_USER
Hey, I'm having a problem with Zobot SalesIQ Script, especially in the Zoho Integration script section. When i'm use this script : email = answers.get("email").get("text"); crmdata = zoho.crm.searchRecords("Leads","(Email:equals:" + email + ")",0,0,Map(),"zohocrm2"); info crmdata; the info show me response: {"code":"INACTIVE_USER","details":{},"message":"inactive user cannot access the api","status":"error"} So, can anyone help me where i must fix the problem, please?Custom fields
Callback function not working number or text type. Please help how to work for callback function $zoho.salesiq.customfield.add( { "name":"Phone", "hint":"Phone Number", "type":"number", "required":"true", "visibility":"both", "maxlength":"10", "callback":function(value){ alert(value);} });chat not triggering
It work fine during the day but everynight at around 7:30 it's not triggering.. any help would be greatChat bot restart
Hi How can I get the bot to jump back to the start of the script on some trigger from visitor? Thank youBuilding a dynamic scheduling assistant with Zobot!
We received requirement for a bot that can dynamically generate date-time slots which do not overlap existing event timings in Google Calendar ie., if a slot is booked then it will fade away from the time-slot widget. Bot Requirements: A bot that can: Construct dynamic non overlapping date-time slots Exclude a specific date or week days while generating the slots What does this Zobot do ? When a visitor lands on the site, the bot displays a welcome message and asks for the visitor's nameStretched Image Error in Zia Skills
The Zia skills Image was Stretched And Image aspect radio not maintained. I attached a bot reply Stretched image message and Original Image.How can I get Bot to respond based on Customer's Response ?
I am trying to add a bot to my website where before ending the script I want to ask customer if he needs help with anything else. The input type options I am trigerring are YES & NO. I want Zobot to End the chat if the answer is NO, else forward to the chat agent. It's not working, how to do it ? This is the code I have in the context handler. if(!answers.containsKey("morehelp")) { question = {"name":"morehelp","replies":{"Thanks for booking a meeting with us","I have forwarded your request to SidZobot follow-up messages
Hi, I'd like to add a feature to my Zobot which would allow the bot to send a second message to the user after a certain period of time. For example, we would display the user with a phone number to call in to. After say 5 minutes, if the user is still on our site, we would want to follow up with something like "Now not a good time? Do you want to schedule a call for a later date?" Is this possible with Deluge?Schedule a call and push visitor data to Zoho CRM with Zobot!
One of Zoho SalesIQ's huge milestones has been the Zobot that was designed to better website visitor interaction, to take over the place of the stereotypical bots and to become the do-gooder when all your operators are busy. This section will majorly focus on providing customers from different business streams with custom bot scripts that they can use for their websites. The post will throw light on a bot that was scripted on Deluge. What integrations have been accommodated in this bot? Google Calendar-I need a bot that fills one custom field
When the visitor opens a new chat, a ticket 1111 (for example) is created at my Zoho Desk. Well, after that, the chat opened pops with my bot. I want the bot to ask "Hello, what brings you here today?" and offer the following options of answers: "Bug", "Sugestion","Question". After the visitor selects one of the options, one human agent picks the chat and continue it. The deal here is that I want the field "Type" at ticket 1111 at my Ticket module (in zoho desk) to be filled with the answer theRestart chat bot
Hi, I would like to loop the bot back to the top of the conversation, after a visitor response trigger. How can I do that, please? thanksBuild a chatbot for your automobile dealership business with Zobot!
The Autobot is a self-learning chatbot for car dealers and automotive brands. It uses artificial intelligence to interact with visitors to your dealership website and respond to queries as a customer service agent would. The buyers are not the only ones that benefit from this. The Autobot also streamlines the early stages of the dealership’s sales cycle. This way, it can help dealers drive more qualified buyers into their dealership and closer to the point of purchase. Bot Requirements: InitiateZoho Sales IQ
To Whom It May Concern; I need help to set up Zoho Sales IQ. Thank you!Genbook Integration
I'm interested to collect information for scheduling to Zobot to my Genbook calendarAuto-fill the chat window fields with the procured form data
Save the time that your visitors spend on filling the fields in the chat window while trying to initiate a chat with the operators of your firm, Say you own an e-commerce page, you obviously would have procured prime particulars of the visitors visiting your page via a sign up form, then why not retrieve it and utilize it instead of prompting the visitors to enter their name, email address and contact number over and over again? Shall we just consider a quick and simple example on how to use theNeed help to setup Sales FAQ
Need help to setup Chatbot-style FAQ chatbot that allows visitors to click through a range of options and get immediate answer. Basic FAQ workflow on hand, need help to setup and improve questions to make them user friendly Option to connect with a human – routing to different ‘human’ depending on geographical location of visitorHow To Display Calendly Calendar in Zobot
We are trying to integrate Zobot with Calendly. Is it possible to display a calendar view of open slots within the chat? We've read other articles on this community but can't get it to work and documentation is pretty vague. Any specific direction would be much appriciated.SalesIQ Visitor Javascript API - Is there a size limit on the Info-API?
Hello I'm trying add information for my operators using the $zoho.salesiq.visitor.info API found here: https://www.zoho.com/salesiq/help/developer-section/js-api-visitor-info.html I have added about 1.15 KB of information, and when I try the request, it fails with a 403 HTTP-error. POST https://salesiq.zohopublic.com/ceptuportal/addvist.ls 403 (siqnewchatwindow.js:1) "Access to XMLHttpRequest at 'https://salesiq.zohopublic.com/ceptuportal/addvist.ls' from origin 'http://localhost:3000' has been blockedPOSITION OF THE WIDGET AT A CUSTOM DISTANCE FROM THE BOTTOM
I'm testing salesIQ with woocommerce, but on mobile devices the widget is superimposed on the lower menu bar of woocommerce, hiding important elements, I would like some way to be able to move the widget up to the distance you want, you using the configuration in "websites> live chat widget> widget> float> appearance> choose a location to place the chat widget on your website" I do not like the default positions, I also added a desire that the floating sea but at the distance that I want ... Theychatbutton.click() callback not triggered when chat is started after chat window opened by trigger
I'm trying to invoke a function whenever a visitor is starting a chat with out agents. This does work using $zoho.salesiq.visitor.chat but unfortunately this only works for chats initiated by the visitor without any triggers. We are using an intelligent trigger to open the chat window, whenever a visitor decides to initiate a chat after the window has been opened by the trigger the previous function does not get invoked. As a way to get around this behaviour I figured I would use $zoho.salesiq.chatbutton.clickIs there a place to see / download all shared Zobot bots? (eg a templates library)
It looks like there are lots of cool bots shared across the forums for download - is there anywhere to view them all, like a templates library? If not, maybe convert this to an 'idea'?Bulletin and Text size in Zia skills
Bulletin and Text size in Zia skills The zia skills was not have the bulletin option. and Not increase the text size.The Zia skills Action was not recognise the emoji
The Zia skills was not recognize the emoji I need to put the "That helped " suggestion in the end of one action.Then run the another action recognize with "That helped" visitor message. visitor Was Select the suggestion "That helped " Action was not reply this.but, type "That helped" then show the reply. I am attached a screenshot here.How to restart chat?
In the situation of the user entering the site without having one registered, the Chat fields were left blank. How do I fill in the fields after the user enters the site? I already used the 'intercom' chat I called the Intercom procedure ('update'). But with you I am not getting it.Mobilisten introduces flexible widgets that'll suit all your business needs!
A shout-out to all our Mobilisten users, We've been getting lots of requests from you all asking for an option to move the default chat widget in your mobile apps, hide them, or to customize them based on your business needs and whatsoever. Now we have a single solution for all your requirements! We've not just enhanced our default chat widget, we've also introduced a API that will let you create your own custom launcher. Before we jump over to test API waters, let's check out the enhancements thatPersonalise Bot Response
Hi, We are looking to pass the users name variable value to the bot. E.g. "Can We Have Your Name" User enters "Dave" Bot Reply, "Thanks Dave" Regards KevinZoho Sales IQ Chat Widget On Landscape View (Tablets + Mobiles) Renders Site Unresponsive On Automation Trigger / Issue with CSS Code From Zoho
Just want to check if others have found a solution to this We have implemented a comprehensive Q and A style bot using Zohbot to take qualified enquiries and update the fields in CRM accordingly We have an issue wherein the sales IQ pop up (on the back of automation triggers on a site) does not work well on landscape view, the screensize and text (being smaller) makes the minimise buton and other elements of the chat widget invisible. This then renders our page invisible With google taking into accountZobot to showcase your products and provide all-round assistance
We received a bot building requirement to assist website visitors with following options. We are sharing the script here for the benefit of others, do give it a try: Bot Requirements: A bot to: Display products available in the website Provide links and direct visitors to products of their choice Schedule a demo call Generate leads Provide support and ticketing options What will this Zobot do ? First, when the visitor hits the site, the bot will display a welcome message and a menu with followingcustomfield
Hello! i'm stuck with the customfield.add() function to handle the Style I was trying but without success and there are no examples for this <script> $zoho.salesiq.ready = function (embedinfo) { $zoho.salesiq.customfield.add( { "name": "label", "hint": "Empecemos por conocerte", "type": "label", "before": "name", "Style": [ { "font-size": "20px", "textAlign": "center", "color":"orange" }, ], "required": "true", "visibility": "both", "callback": function (value) { } }); } </script> I just need anZobot: The one to redefine the reputation of chatbots
Chatbots have created quite a buzz in the marketplace. And so, we have launched our own bot building platform using which you can actually build and deploy chatbots - Zobot in your SalesIQ. What is a Zobot? Zobot is a smart AI chatbot that is incredibly customizable and streamlinable based on your business requirements. Also, our Zobot can work in conjunction with other third-party applications like - Zoho CRM, Zoho Campaigns, Google calendar and much more to nurture the data indexed by SalesIQ.Next Page
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Plug Sample #3: Zoho bookings integration plug for chatbots built with codeless bot builder
Appointment scheduling is an essential process for any business, and we have Zoho Bookings to do it hassle-free. You can further automate the process using AI-powered chatbots, which can save a lot of time and act as an excellent tool to increase engagementPlug Sample #1 : Fetch ticket status from Zoho Desk on Codeless bot builder!
Hi everyone, Good to see you. Are you using the Codeless bot platform for building your bot? Did you know that plugs are exclusively made for performing customized actions on Codeless bot? Here is a simple plug for fetching the status of the ticket fromBuild powerful multilingual bots for your website with Zobot-Dialogflow integration!
We are familiar with the fact that Zobot is chatbot framework that lets you develop extremely flexible, integrable and customizable bots. Not just that, Zobots are also versatile enough to let bots built on other prominent third-party platforms to be mapped with them. Thus, letting its users leverage the power of bots built on other platforms to assist their visitors. And, Dialogflow is the new addition to the line of integrations that Zobot has extended. So, what is Dialogflow? Dialogflow is aPlug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiterNow Zobot can log your appointments with Zoho Bookings!
Hi everyone, good to see you! Here's a simple yet efficient Zobot for organizing and scheduling appointments via Zoho Bookings. This Zobot can start a proactive conversation, schedule appointments/bookings with your website visitors on their preferred
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How to mute chat notification sound by default in Zoho SalesIQ?
We’ve recently embedded the Zoho SalesIQ chatbot on our website, and we’ve noticed that notification sounds sometimes play even when the visitor hasn’t interacted with the chat widget yet. We’re trying to understand two things: Why do these sounds occurNeed Help to setup plugs along with codeless bot buidler. To send sms OTPs to users via Zoho Voice and to verify it
Need Help to setup plugs along with codeless bot buidler. To send sms OTPs to users via Zoho Voice and to verify it. I get leads from our website and we need to make sure those are not junk. So we are using proactive chat bot and we need mobile OTPs to
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Plug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter
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