Announcing new features in Trident for Windows (v.1.5.2.0 + v.1.6.5.0)

Announcing new features in Trident for Windows (v.1.5.2.0 + v.1.6.5.0)

Hello Community,

Trident for Windows has some exciting new features, prioritizing security with enhancements to elevate your day-to-day communication and productivity.

Let's take a quick look at them.

Scrub emails

Introducing the Scrub feature in Trident for a clutter-free mailbox experience. With this new addition, you can easily archive or delete emails in bulk from multiple senders with just a single click. The Scrub feature works based on the senders of the emails and can be used for up to 5 senders. When you receive multiple emails from the same set of senders, you can effortlessly archive or delete them in bulk from specific folders.




Save email drafts as templates

With the Save as Template option in the Mail Composer, you can now draft emails and save them as templates for recurring, routine emails. These saved templates can be accessed anytime from the Templates folder in the left pane or from More Options in the Mail Composer.

Learn more



Download email attachments with passwords

To ensure your attachments are fully secure even after you download them, you can now download them with a password. Whether you've accidentally shared the file or if your system is left unlocked, your attachments remain safeguarded against unauthorized access.

Learn more



View email attachments the way you like

Previously, email attachments were displayed at the bottom of the email by default. Now, you can view the attachments either at the top or bottom, depending on the preferences set in Zoho Mail web's settings.

Explore expanded search filters in Calendar

Previously, you could only search for events by their title, the calendar they belong to, or specific dates. Now, with the inclusion of thirteen new filters, you can also search by event creators, attendees, location, organizers, descriptions, attachments within events, and even recurring events. These search options allow you to easily locate specific information within your schedule, ensuring you find what you need instantly.

Learn more



Access the WorkDrive widget even with an individual plan

Zoho WorkDrive users with an individual plan can now access the WorkDrive widget in Trident.

Sticky notifications for email and task reminders

In addition to Streams and email notifications, you can now get sticky notifications for email and task reminders. These notifications stay on your screen until you act on them, ensuring you never miss important emails or upcoming tasks. With options to snooze or dismiss reminders, you can stay organized and prioritize your work accordingly.

Learn more



To leverage these new features in Trident, update the app to the latest version by following the steps below:

  1. Click the Main Menu  icon on the top-left corner of the app.

  1. Select Check for Updates from the menu list.

If you haven't already downloaded the app, you can download it from here.

Give these features a spin, and let us know your experience as well as any suggestions by submitting feedback from within the app. You can also reach us at trident@zohosupport.com.

To submit your feedback directly through the app, follow the steps below:

  1. Click the Main Menu  icon on the top-left corner of the app.

  1. Select Feedback.

  1. In the feedback window, enter the necessary details under Subject and Feedback Content.

  1. Once ready, click Submit.

We look forward to hearing from you!

Until next time,
Rowan


    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.







                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Consumption based inventory

                                                                                                                  I am currently using Zoho Books for my hospitality business, which includes lodging and restaurant services. We purchase many items in bulk for storage and consumption as needed. I'd like these items to be recorded as inventory when purchased and categorized
                                                                                                                • Smarter Access Control: Role-Based Access vs. Responsibility-Based Profiles

                                                                                                                  Every business has roles, responsibilities, and workflows. While roles help define structure, responsibilities within those roles are rarely the same. As your team grows, some members need access to only a specific set of features. Others require visibility
                                                                                                                • Partner with HDFC And Sbi Bank.

                                                                                                                  Hdfc and sbi both are very popular bank if zoho books become partner with this banks then many of the zoho books users will benefit premium features of partnered banks.
                                                                                                                • API in E-Invoice/GST portal

                                                                                                                  Hi, Do I have to change the api in gst/e-invoice portal as I use zoho e books for my e-invoicing. If yes, please confirm the process.
                                                                                                                • Member role in zoho meeting

                                                                                                                  does a user with member role can see other users in the organization
                                                                                                                • How to post more than 4 Images on Instagram?

                                                                                                                  Hi I read several articles to the topic od how to post more than 4 images on instagram, but i can't figure out how it works. I can't find the content editor and i installesd the z share extension for google chrome. Could someone please help me? Than
                                                                                                                • Clone Recurring Expenses

                                                                                                                  Our bookkeeping practices make extensive use of the "clone" feature for bills, expenses, invoices, etc. This cuts down significantly on both the amount of typing that needs to be done manually and, more importantly, the mental overhead of choosing the
                                                                                                                • Zoho Books - How to Invoke a Custom Function in Schedulers

                                                                                                                  We have multiple schedulers that send emails to customers in batches. Currently, we are maintaining the same code across several schedulers. Is it possible to use a custom function inside a scheduler script? If yes, how can we invoke the custom function
                                                                                                                • Special characters (like â, â, æ) breaking when input in a field (encoding issue)

                                                                                                                  Hey everyone, We are currently dealing with a probably encoding issue when we populate a field (mostly but not exclusively, 'Last Name' for Leads and Contracts). If the user manually inputs special characters (like ä, â, á etc.) from Scandinavian languages,
                                                                                                                • Set Custom Icon for Custom Modules in new Zoho CRM UI

                                                                                                                • Notes badge as a quick action in the list view

                                                                                                                  Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
                                                                                                                • Is Zoho Live Chat compatible with WordPress CMS?

                                                                                                                  Hello, I have a website called www.jjrlab.com and I'm interested in using Zoho Chat on it. Does it support WordPress CMS? Thanks.
                                                                                                                • Introducing spam detection for webforms: An additional layer of protection to keep your Zoho CRM clean and secure

                                                                                                                  Greetings all, One of the most highly anticipated feature launches—Spam Detection in webforms—has finally arrived! Webforms are a vital tool for record generation, but they're also vulnerable to submissions from unauthenticated or malicious sources, which
                                                                                                                • Bring your CRM and Desk app inside SalesIQ with widgets

                                                                                                                  Have you ever been confused and frustrated with multiple open tabs and switching back and forth from SalesIQ to other apps to perform your business-specific operations? How effective would it be to have all the required tools and data of the apps you
                                                                                                                • Speak Your Customers' Language: SalesIQ's chatbots now support 30 languages 🤖

                                                                                                                  We're unveiling some major upgrades to our chatbot that are set to revolutionize your experience! Now SalesIQ support 30 languages for both Zobot and Answer bot. By speaking your customers' language, you can enhance engagement, improve customer satisfaction,
                                                                                                                • Repeat Column merge in ZOHO writer columns doesn't allow to set max columns per row

                                                                                                                  I'm using ZOHO writer to merge data from a ZOHO CRM subform and I want it to make a table. We're using Insert Table for Column Repeat, because this is what we need. (Name of column (Teamname) and underneath that a list of names of teammembers). It works
                                                                                                                • Persisting email signals to contact timeline?

                                                                                                                  Hello there. Regarding the email signals that are logged when a contact opens an email, am I correct that these signals are not logged to a contact's timeline? Ideally, I would like to have this context available for future follow-ups, if the contact
                                                                                                                • Trouble with using Apostrophe in Name of Customers and Vendors

                                                                                                                  We have had an ongoing issue with how the system recognizes an apostrophe in the name of customers and vendors. The search will not return any results for a name that includes the mark; ie one of our vendors names is "L'Heritage" and when entering the
                                                                                                                • Really want the field "Company" in the activities module!

                                                                                                                  Hi team! Something we are really missing is able to see the field Company when working in the activities module. We have a lot of tasks and need to see what company it's related to. It's really annoying to not be able to see it.🙈 Thx!
                                                                                                                • Upcoming update to Google Drive integration in Zoho Creator

                                                                                                                  Hello everyone, We're writing to inform you about an upcoming update to how Zoho Creator integrates with Google Drive. In Zoho Creator, during actions like importing files to create an app or attaching files to fields, you can choose files directly from
                                                                                                                • Managing Scheduled Replies

                                                                                                                  Communication is most effective when the intended message reaches the right person at the right time. However, this can be challenging when communication occurs across different time zones. By scheduling replies, businesses can ensure that responses reach
                                                                                                                • Show price book list price

                                                                                                                  When using price books, once you add products to the price book in the Products related list you can display the Unit price which is the default list price; however, there is no option to show the price book list price. To see the price book list price
                                                                                                                • Allow Attaching Quartz Recordings to Existing Zoho Support Tickets

                                                                                                                  Hi Zoho Team, We would like to request an enhancement to how Zoho Quartz recordings integrate with Zoho Support tickets. Current Behavior: At the moment, each Quartz recording automatically creates a new support ticket. However, in many real-world scenarios:
                                                                                                                • Can I hide empty Contact fields from view?

                                                                                                                  Some contacts have a lot of empty fields, others are mostly filled. Is there a way I can hide/show empty fields without changing the actual Layout? I would like to de-clutter my view, and also be able to add information later as I am able. I would be
                                                                                                                • Manage user roles and profiles from the Bigin app (iOS and macOS)

                                                                                                                  Hello everyone! We're happy to announce that you can manage user roles and profiles from the Bigin mobile app. The Users & Controls section has three subsections: Users, Profiles, and Roles. Users Employees who belong to your Bigin organization are called
                                                                                                                • Support Bots and Automations in External Channels

                                                                                                                  Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channels
                                                                                                                • Form to PDF template

                                                                                                                  I am looking to create a Form and when information is inputted, it will merge it into a PDF template we already have. There could be multiple lines in the form and each line inputs information into a new page of a PDF template.
                                                                                                                • Please verify my account

                                                                                                                  Hi, We have just launched our website and received media coverage in our country. Hundreds of users are signing up for our platform every day. We would like to send them a welcome email, but we are unable to do so because our ZeptoMail account has not
                                                                                                                • Subject character limit increase

                                                                                                                  We have an occasional user case where subject lines exceed 500 characters which is the ZeptoMail imposed limit. While I understand long subject lines are not "best practice", these are particular notification emails with specific information for client
                                                                                                                • Account blocked

                                                                                                                  Yesterday I got my Zeptomail account blocked due to too many hard bounces. My account is used exclusively for sending transactional emails (eg. your order has been shipped, a form has been filled, etc) and the sudden blocking impacted hundreds of websites
                                                                                                                • Nested notebooks

                                                                                                                  Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.
                                                                                                                • Cannot see correct DNS config for mail after moving domain to another provider

                                                                                                                  I have moved my domain from one provider to another and after that zoho mail stopped working (expected). Problem is, zoho mail admin panel still shows (10 hours after move) that all records are correct while I haven't changed anything in my domain DNS
                                                                                                                • Proactive Alert for Existing Open Tickets per Contact / Account

                                                                                                                  Hello Zoho Desk Team, Greetings, and hope you’re doing well. We would like to submit a feature request aimed at improving agent awareness and efficiency when handling tickets in Zoho Desk. Use case When an agent opens a ticket (new or existing), it is
                                                                                                                • Ticket resolution field - can you add links, video, and images?

                                                                                                                  Seems like the ticket resolution fields is just a text field. Any plans to add the ability to add links, images...the same functionality in the problem description box? I would like to send the customer a link to a KB article, a link to our Wiki, embed
                                                                                                                • Ticket Resolution - Add rich formatting, screenshots and attachments

                                                                                                                  The resolution field only allows plain text at the moment. Many of our resolutions involve posting screenshots as evidence, it would be great for us to be able to have rich text formatting, be able to paste screenshots and add attachments in the solution
                                                                                                                • Kaizen #140 - Integrating Blog feed scraping service into Zoho CRM Dashboard

                                                                                                                  Howdy Tech Wizards! Welcome to a fresh week of kaizen. This week, we will look at how to create a dashboard widget that displays the most recent blog post of your preferred products/services, updated daily at a specific time. We will leverage the potential
                                                                                                                • Convert Lead Automation Trigger

                                                                                                                  Currently, there is only a convert lead action available in workflow rules and blueprints. Also, there is a Convert Lead button available but it doesn't trigger any automations. Once the lead is converted to a Contact/Account the dataset that can be fetched
                                                                                                                • I'm getting this error when I try to link an email to a deal inside the Zohomail Zoho CRM extension.

                                                                                                                  When I click "Yes, associate," the system displays an "Oops!! Something went wrong" error message. I have attached a screenshot of the issue for reference.
                                                                                                                • Zoho Sheet - Desktop App or Offline

                                                                                                                  Since Zoho Docs is now available as a desktop app and offline, when is a realistic ETA for Sheet to have the same functionality?I am surprised this was not laucned at the same time as Docs.
                                                                                                                • ZOHO add-in issue

                                                                                                                  I cannot connect ZOHO from my Outlook. I am getting this error.
                                                                                                                • Next Page