Announcing new features in Trident for Windows (v.1.5.2.0 + v.1.6.5.0)

Announcing new features in Trident for Windows (v.1.5.2.0 + v.1.6.5.0)

Hello Community,

Trident for Windows has some exciting new features, prioritizing security with enhancements to elevate your day-to-day communication and productivity.

Let's take a quick look at them.

Scrub emails

Introducing the Scrub feature in Trident for a clutter-free mailbox experience. With this new addition, you can easily archive or delete emails in bulk from multiple senders with just a single click. The Scrub feature works based on the senders of the emails and can be used for up to 5 senders. When you receive multiple emails from the same set of senders, you can effortlessly archive or delete them in bulk from specific folders.




Save email drafts as templates

With the Save as Template option in the Mail Composer, you can now draft emails and save them as templates for recurring, routine emails. These saved templates can be accessed anytime from the Templates folder in the left pane or from More Options in the Mail Composer.

Learn more



Download email attachments with passwords

To ensure your attachments are fully secure even after you download them, you can now download them with a password. Whether you've accidentally shared the file or if your system is left unlocked, your attachments remain safeguarded against unauthorized access.

Learn more



View email attachments the way you like

Previously, email attachments were displayed at the bottom of the email by default. Now, you can view the attachments either at the top or bottom, depending on the preferences set in Zoho Mail web's settings.

Explore expanded search filters in Calendar

Previously, you could only search for events by their title, the calendar they belong to, or specific dates. Now, with the inclusion of thirteen new filters, you can also search by event creators, attendees, location, organizers, descriptions, attachments within events, and even recurring events. These search options allow you to easily locate specific information within your schedule, ensuring you find what you need instantly.

Learn more



Access the WorkDrive widget even with an individual plan

Zoho WorkDrive users with an individual plan can now access the WorkDrive widget in Trident.

Sticky notifications for email and task reminders

In addition to Streams and email notifications, you can now get sticky notifications for email and task reminders. These notifications stay on your screen until you act on them, ensuring you never miss important emails or upcoming tasks. With options to snooze or dismiss reminders, you can stay organized and prioritize your work accordingly.

Learn more



To leverage these new features in Trident, update the app to the latest version by following the steps below:

  1. Click the Main Menu  icon on the top-left corner of the app.

  1. Select Check for Updates from the menu list.

If you haven't already downloaded the app, you can download it from here.

Give these features a spin, and let us know your experience as well as any suggestions by submitting feedback from within the app. You can also reach us at trident@zohosupport.com.

To submit your feedback directly through the app, follow the steps below:

  1. Click the Main Menu  icon on the top-left corner of the app.

  1. Select Feedback.

  1. In the feedback window, enter the necessary details under Subject and Feedback Content.

  1. Once ready, click Submit.

We look forward to hearing from you!

Until next time,
Rowan


    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Option to select location?

                                                                                                                  As a business coach, I meet with clients at various public locations. I have two or three pre-determined locations that I meet at. I would like the client to choose the location when booking an appointment. Is there a way to do that with a single service, or is the best way to accomplish this by creating one service for each location offered?
                                                                                                                • Provide a standard structure to your content using article templates

                                                                                                                  Hello everyone, When multiple writers work on different documents, maintaining a standard structure can be challenging as each of the writer follows a different writing style. However, when the structure, tone, and format of every document is different,
                                                                                                                • Accessibility Spotlight Series - 1

                                                                                                                  Every user interacts with products differently, what feels intuitive to one may be challenging for another. Addressing this, accessibility is built into Zoho Project's design philosophy. This helps users navigate and perform actions with ease irrespective
                                                                                                                • Projects Tasks Not Showing Dependencies

                                                                                                                  I'm clicking on tasks and the popup to add dependencies isn't showing. I can't disconnect the nodes either. For some reason when I slide a task backwards it says it cannot go before a predecessor, even though there is not predecessor. Double clicking
                                                                                                                • Deprecation of C4 endpoint URLs

                                                                                                                  Note: This post is only for users who are still using the C4 endpoints. Hello everyone, At Zoho Creator, we're committed to continuously enhancing the security, performance, and capabilities of our platform. As part of this ongoing effort, we'll be deprecating
                                                                                                                • Introducing AWS authentication for connections in Deluge

                                                                                                                  Hello everyone, We're incredibly excited to announce the all-new AWS authentication for connections in Deluge! This highly anticipated feature simplifies connecting to Amazon Web Services, opening up a world of possibilities and allowing you to seamlessly
                                                                                                                • Customize User Invites with Invitation Templates

                                                                                                                  Invitation Templates help streamline the invitation process by allowing users to create customized email formats instead of sending a one-size-fits-all email. Different invitation templates can be created for portal users and client users to align with
                                                                                                                • ListObjects is recognized by VBA

                                                                                                                  Sub addNewRow() Dim ws As Worksheet ' Set your worksheet name Set ws = ThisWorkbook.Sheets("Invoice") ' Set your table name (change "Table1" to your actual table name) ws.ListObjects("InvItems").ListRows.Add End Sub I am getting Unknown function: Li
                                                                                                                • KPI Widget dashboard select periods

                                                                                                                  I have a problem with selecting periods as a user filter. In the beste scenario I would like to have to have a period filter like Google Analytics has of Datastudio (see attachment). In the KPI widget I "Group by "inquiry_date" on week&Year". It selects
                                                                                                                • Need a way to secure Prefill URLs in Zoho Forms (hide or encrypt prefilled values)

                                                                                                                  Hi everyone, I often use Zoho Forms with prefilled URLs to simplify the user experience — for example: https://forms.zohopublic.com/.../form?Name=David&Amount=300 However, the problem is that all prefilled values are visible and editable in the link.
                                                                                                                • Can’t send emails from Zoho CRM after adding a new user — verification codes not received

                                                                                                                  Hi everyone, We recently added a new user to our Zoho CRM account and purchased an additional license. Since then, we haven’t been able to send any emails from Zoho CRM. Our Zoho Mail accounts are working perfectly, we can send and receive emails directly
                                                                                                                • CRM for email in Outlook: how to ignore addresses?

                                                                                                                  We’re using the "Zoho CRM for email" add-in for Outlook. When opening an email, the add-in displays all email addresses from the message and allows me to add them to the CRM or shows if they’re already contacts. However, sometimes people listed in To
                                                                                                                • Scheduling Calls in CommandCenter / Blueprints

                                                                                                                  I would love it if you could add a function to schedule a call in the lead's record for a future date. I know you can add a Task by going to Instant Actions > Task and completing the form: These tasks go into the lead's record under Open Actions. But
                                                                                                                • Quickly send emails and sync conversations with custom email addresses in CRM

                                                                                                                  Editions: All editions DCs: All DCs Release plan: This enhancement has been released for customers in all DCs except IN and US. We will be enabling it for IN and US DC customers soon. [Update on 22 May 2024] This enhancement has been released for all
                                                                                                                • Zoho製品と生成AIツールの活用について

                                                                                                                  いつもありがとうございます。 弊社では、Zoho Oneを契約し、CRMを軸として、見込み客の管理から商談、その後の受注や請求の管理、サポート業務(Desk)、業務データのレポーティング(Analytics)などを行っております。 Zohoサービス自体には、Ziaというツールが搭載されているかと存じますが、それ以外の外部の生成AIツールと連携した活用などもできるのでしょうか?具体的には、CopilotなどがZohoに登録されているデータや情報を見て、対話型で必要なデータを提示してくれたり、商談や蓄積されたメモなどを分析してユーザが知見を得られるような活用ができないか、と考えております。
                                                                                                                • Work with Contacts who use multiple Emails / Manage obsolete Email addresses without loosing Emails in Context

                                                                                                                  Hello List Work with Contacts who use multiple Emails Only after 1 week in using Zoho CRM productively we have contacts which randomly use 2 different email addresses. From the concept I've understood that Zoho CRM offers two email fields which are recognized
                                                                                                                • New Field in CRM Product Module Not Visible in Zoho Creator for Mapping

                                                                                                                  I created a new single-line field in the Products module in Zoho CRM. Zoho CRM and Zoho Creator are integrated, but the newly created field in CRM is not visible in Zoho Creator when I try to map fields.
                                                                                                                • I want to subscribe 1 professional user but the email only 250 per day?

                                                                                                                  When I subscribe 1 professional user, I am only able to send 250 email per day? So less? Or is it typo, 2500 rather than 250? Any sale agent or friends can clear my doubt? Thank You
                                                                                                                • How to add a % Growth column for year-over-year comparison (2024 vs 2025)

                                                                                                                  Hello, I am trying to build a monthly revenue comparison between 2024 and 2025 in Zoho CRM Analytics. My current setup is: Module: Deals (Affaires) Filter: Stage = Closed Won Date field: Closing Date Grouping: By Month Metrics: Sum of Amount for 2024,
                                                                                                                • How do you map a user picklist field to another user picklist field.

                                                                                                                  In Zoho Projects, I'm trying to map a custom field (user picklist) in Task Details to a field (user picklist) in the Project Details. How do you get the two to map to each other? This is what I currently have that works for my other fields but doesn't
                                                                                                                • New and improved API resources for Zoho Sign Developers

                                                                                                                  Hello, Developers community! We know that for you, an API's real value depends on how quickly, easily, and reliably you can integrate the it with your application. That's why we're excited to talk about the recent improvements to our developer resources,
                                                                                                                • Project Approval Process Workflow

                                                                                                                  Issue: When a new Project is created, there is lack of process/workflow that provides their manager a process to approve or review. Suggestion/Idea: Similar to “Workflow”, we need “Workflow” ability at Project level, where based on the criteria of the
                                                                                                                • Why can I not choose Unearned Revenue as an account on items?

                                                                                                                  Hello, I do not understand why we don't have the ability to code an item to unearned revenue. It is not an uncommon situation to have in business. I understand that there is the Retainer invoice as an option, however that doesn't really work for us. Our
                                                                                                                • Rules not working properly

                                                                                                                  I created a rule to display certain fields on certain states. But it seems to be not working. It hides the fields even when I selected California, (which is a state that should show the fields when selected)
                                                                                                                • Notebook font size issue

                                                                                                                  If I copy something from somewhere and paste it in my notebook, the font size becomes smaller.
                                                                                                                • Sign in process is beyond stupid. I'd rather plug my phone into USB and copy files than sign in to this POS.

                                                                                                                  792 clicks and fields to fill in just to get into a 3rd rate app is too stupid for me.
                                                                                                                • cant use mail API

                                                                                                                  I have generate Auth token from https://accounts.zoho.com/apiauthtoken/nb/create?SCOPE=ZohoMail/ZohoMailApi&EMAIL_ID=Zoho Mail Username or Email ID&PASSWORD=Your Zoho Mail Password and get the token but when i use that token on http://mail.zoho.com/api/organization/
                                                                                                                • Ampersand in URL parameter // EncodeURL does not work

                                                                                                                  Hi Zoho, I have a url link with a parameter. The parameter is including ampersand in some cases (Can be "H&M" or "P&I") When trying to use %26 instead of "&"  (the result I get using EncodeURL()) I get H%26M instead of H&M in the parameter field. How can I solve this? Thanks! Ravid
                                                                                                                • how can we create in zoho crm a new contact when the looup does not find a similar existing one

                                                                                                                  In forms/integrations/zoho crm / ne w record tab, contact name is to be mapped with my form contact name. When I go in biew edit/lookup configuration, I don t get the options (help dedicated page simply repeat the same info you get in the app) and does
                                                                                                                • Directory Websites

                                                                                                                  Directories are a good website category to gain search engine traffic. Directories for a professional service category as an example can help their members in search results over their individual website. It would be nice to have a directory template
                                                                                                                • Manage Task on Mobile

                                                                                                                  How do we manage our task on mobile devices? It seems that there should be a standalone mobile app to handle the new task features. The new features released in regards to Task management are great by the way! Now we need to bring that all together in
                                                                                                                • Set Default Payment Method & Default account

                                                                                                                  Hi, I would like to know how to set the default payment method and default bank account when recording payments in zoho books. At present we have to change these fields everytime we record a payment, which leads to potential error and as we have a very
                                                                                                                • Customer Portal on Zoho Desk

                                                                                                                  Hi, I'd like to know more about the items below I found when setting up the Customer Portal on Zoho Desk. Could someone help me explaining these in details? Especially the 2nd and 3rd point. Thanking you in advance! Permissions Customers can sign up for Customer Portal Customers can view tickets of their organization (contacts) Customers must register to access Customer Portal Display Community in Customer Self Service portal
                                                                                                                • Computer Showing Offline in Unattended Access

                                                                                                                  I have a computer that was connected to the internet but showing offline in Assist. I tried uninstalling the program and deleting it from Zoho Assist the reinstalling and it still does not show up. I have been a user for several months and am not pleased with the lack of connectivity with Assist. If this continues I will have to find another product. The computer I reinstalled it on is not even showing up in Assist now. The name is NYRVLI-PC. Thanks
                                                                                                                • Zoho CRM Portal Error

                                                                                                                  Hi, We’re experiencing an issue with the Zoho CRM Portal. When we try to access it, we receive an HTTPS connection error: net::ERR_CERT_COMMON_NAME_INVALID. If we proceed past that, we then get a 400 Bad Request error. Could you please help us resolve
                                                                                                                • Integrating Zoho CRM EmbeddedApp SDK with Next.js — Initialization and Data Fetching Issues

                                                                                                                  You can get an idea from my code I have given in end: First, I worked on a React project and tried the same thing — it worked. My goal was to import the Zoho script and then load contacts using the Zoho Widget SDK, which was successful in React. Now,
                                                                                                                • monetizing the courses

                                                                                                                  Can I add a price for course enrollment ?
                                                                                                                • Can we add zoho books features like invoices estemates etc on our zohocommerce website. When our customer login with their account they can able to see all books features in one place on zohocommerce?

                                                                                                                  Can we add zoho books features like invoices estemates etc on our zohocommerce website. When our customer login with their account they can able to see all books features in one place on zohocommerce?
                                                                                                                • Taxes for EU B2B Transactions

                                                                                                                  Currently, ZC doesn't seem to have a procedure for validating VAT numbers of businesses purchasing in another EU state, and removing local VAT is valid. This is essential for all inter EU B2B trade.
                                                                                                                • Unable to Receive Emails on Zoho Mail After Office 365 Coexistence Setup – Error: 553 Relaying Disallowed

                                                                                                                  Hello, My domain name is bigniter.com, and I’ve been using Zoho Mail as my email service provider without any issues. Recently, I followed the steps outlined in the Zoho documentation to enable Coexistence with Office 365: 🔗 https://www.zoho.com/mail/help/adminconsole/coexistence-with-office365.html#multi-server
                                                                                                                • Next Page