CRMのタスクのステータスにキャンセルを追加したがオープン扱いになる
表題のとおりですが、
CRMのタスクのステータスに「キャンセル」を追加しました。
理由は、予定されたタスクを追加しておいて、理由によりタスクを処理する必要がなくなったケースが生じるからです。
追加したキャンセルを選んだだけだとオープンのままになっていますので、ダッシュボードでもその他でも未完了としてリストアップされてしまいます。
わざわざ完了ボタン（日本語訳も変）を押さないといけないのでしょうか？
値と内部状態（オープンかクローズか）が関連していない、できない仕組みだからと思われます。
商談以外のステータスは単なる値一覧なのでしょうか？でしょうけど。
ステータスをキャンセルに変更し、次に完了とします。
そうするとステータスも完了と自動変更されてしまいます。
ステータスは完了以外は全て未完了という仕様のようです
これでは遂行してクローズになったのか、キャンセルしてクローズになったのかの記録が残せません。
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