Duplicate entries / Erratic entries in Bookings. No resolution for months now. Ticket Numbers 111467277 and 110557136
Hi,
To whoever is actually listening at Zoho,
I am beyond frustrated with the persistent issue in Zoho Bookings where calendar entries keep getting duplicated from the CRM and Google calendars. This problem has been going on for far too long, and despite multiple discussions with your team, it remains unresolved.
Each time I reach out, I am passed around to different support members who seem unaware of previous conversations, forcing me to explain the issue from scratch repeatedly. This is unacceptable.
We have tried every solution your team suggested—none have worked. Yet, I continue to receive requests for "Edit access," which was granted long ago. This only confirms that the person handling my case has no clue about the history of this issue.
I was assured by a senior staff member, Sangeetha, that I would receive updates, but she has not followed up. Instead, I even received an email stating that my ticket was closed—despite the problem still existing.
For months, I have been asked to book online support calls, which are available only after long delays. Every time I do, I am told that the back-end team needs more time. This cycle has repeated over and over, with no resolution in sight.
Frankly, I have already stopped using Zoho Meetings due to the abysmal support. At this rate, it looks like Zoho Bookings is next. Can I expect a clear, actionable response without any delays or excuses?
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Zoho Bookings know-how: A hands-on workshop series
Hello! We’re conducting a hands-on workshop series to help simplify appointment scheduling for your business with Zoho Bookings. We’ll be covering various functionalities and showing how you can leverage them for your business across five different sessions.Announcing: custom color palette + free workshop
Hello everyone, We're excited to share new feature in Zoho Bookings—a color palette within booking page themes. You'll find this option under Manage Bookings > Workspaces > Booking Page Themes. You can customize the color of every element in your booking page and even alter the transparency of your background image. Please note that this is a paid feature included in the Basic and Premium plans. At the moment, it's available only under the Modern Web theme. This means you can create billions (7,Complete walk-through of Zoho Bookings (video)
Save time for both you and your customers. Use Zoho Bookings, the appointment scheduling app from Zoho, to free yourself from email and paper-based scheduling. Zoho Bookings can give you a common calendar by syncing multiple calendars, including yours and your staff's. Your customers can book a time convenient for them, and pay for services, through your website or the customizable webpage features available in Zoho Bookings. They'll also get emails reminding them about their appointments and anyNew Features: Service Availability and staff booking page themes!
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Dear customers, Businesses around the world use Zoho Bookings. Customers have booked 1.5 million appointments and over 200K online meetings using Bookings. We are only set to cross more milestones, thanks to your support. We are excited to introduce to
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