Let's Talk Recruit: Meet Zia, your all-in-one AI assistant

Let's Talk Recruit: Meet Zia, your all-in-one AI assistant


Welcome back to our Let's Talk Recruit series! Today, we are going to meet Zia, your all-in-one AI assistant. Let's delve into Zia's capabilities and explore how it takes tedious, time-consuming tasks off your plate.

What is Zia?

Zia is your AI companion within Zoho Recruit, designed to help you manage recruitment smartly. Offering predictive match scoring, dynamic job description generation, and AI-powered sourcing and screening chatbots, Zia optimises every step of the hiring journey.

How is Zia "all in one"?

Zia delivers AI-driven experiences across Zoho Recruit's platform in six key areas:

1. Identify your best matches 

When hundreds of candidates are in your Recruit account, finding the right ones can feel like searching for a needle in a haystack. With Zia, that's no longer a problem.
Zia can predict the match probability of every candidate and assign a match score based on how well they fit the job. Instead of reviewing every resume, Zia finds the perfect fit for you.  Learn more about candidate matches

How this helps: 

☆ Consistent evaluation criteria across all candidates
☆ Reduced time-to-hire by eliminating manual resume screening

2. Find perfect job openings for your candidates

Not only does Zia help you find the right candidates, but it also makes sure your candidates find the right jobs! With job opening matches, Zia looks at your candidate's skills, experience, and preferences to assign a match score; then, it suggests the most suitable job opportunities for candidates. Learn more about job opening matches

How this helps: 

☆ Boosts candidate satisfaction by matching them with roles they’re genuinely interested in
☆ Increases placement rates by aligning candidates with the right opportunities
☆ Saves time by automating the job-candidate matching process

 3. Automate screening and sourcing  

Zia’s sourcing bot takes the grunt work out of recruitment by providing candidates with a chatbot for their job search. Candidates simply register on the portal, apply for jobs, and check their application status. It also saves recruiters time by handling these tasks automatically. Learn more about the sourcing bot
Zia also has a screening bot. Here's how it works: When candidates apply for a job, instead of you manually sifting through resumes to check if each candidate meets the basic requirements, the screening bot takes over. It acts as an automated first round of interviews, conducting pre-screening assessments that happen right after someone applies.  Learn more about the screening bot 

How this helps: 

☆ Frees you from repetitive administrative tasks☆ Gives you more time to focus on meaningful candidate interactions
☆ Offers a consistent screening process for all applicants

 4. Craft job descriptions in seconds 

The recruitment journey begins with writing an accurate job description. It should resonate with the company’s spirit and delineate the expectations and requirements of the role. Start by entering the key responsibilities—Zia can turn this data into an articulate job description within seconds.  Learn more about AI for job descriptions

How this helps: 

☆ Automates the initial draft process to save you time
☆ Enhances the quality of your job description by suggesting strong word choices and avoiding repetition
☆ Allows you to iterate until you’re satisfied with the additional options provided

5. Shape your emails more intelligently  

With Zia's Smart Assist, you can automate and personalize your email communication. Zia helps you craft engaging and professional emails by making sure that your messages stand out. Learn more about AI for emails


How this helps: 

☆ Maintains a consistent brand voice across all communications
☆ Reduces response time to candidates, improving candidate experience
☆ Eliminates errors and ensures professional communication

Here's a challenge for you:

Pick any Zia feature you can use today to improve your hiring process. Maybe it’s exploring match scores, automating your emails, or leveraging chatbot-driven sourcing. Choose one and put it to the test.

Let’s Talk Recruit!

Now, over to you! Drop a comment.

If this sparked any thoughts or ideas, we’d love to hear them.  How do you think Zia can help you in your recruitment process? Have you already used Zia? What’s your favorite feature? Let’s help each other make the most of Zoho Recruit.

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • An update to improve email delivery | Email Authentication & Relay

                                                            Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)
                                                          • Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

                                                            Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,
                                                          • Zoho Recruit is coming to the UK | Zoho Community Learning Series

                                                            Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and
                                                          • Ask the experts - A live Q & A discussion on Zoho Recruit

                                                            We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based
                                                          • Restriction on 'From' addresses with a public domain

                                                            Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方







                                                                                                            • Recent Topics

                                                                                                            • Unleash the power of detail, with Table View.

                                                                                                              What use is context that's not available where you need it? With this in mind, we bring you the Table View. This feature will add more power to the way you organize and work through your ticket load. Table View comes in handy when you want more control over the ticket information you see. This is a nifty tool for users who find themselves limited in terms of the level of information that is being offered in the Classic View and Compact View. With an upper limit of 15 columns, agents can glean most
                                                                                                            • Kaizen #126 - Circuits in Zoho CRM - Part 1

                                                                                                              Hello everyone! Welcome back to another week of Kaizen! Today, we will discuss an exciting topic—Circuits in Zoho CRM. For starters, we will discuss what Circuits are, how beneficial they are for businesses, different views of a Circuit, and the different
                                                                                                            • 'Statement of Accounts does not exist' error received, when creating PO using api in Zoho Inventory

                                                                                                              Here is request json -- JSONString = { "date": "2019-09-24", "purchaseorder_number": "PO-6-1", "delivery_date": null, "delivery_org_address_id": 36221200000056XXX, "vendor_id": 362212000000564XXX, "attention": "Testing", "line_items": [{ "unit": "Pieces", "account_id": 36221200000003XXX, "quantity": 1, "item_id": 362212000000049XXX, "tax_type": "", "tax_name": "", "name": "One HD", "purchase_rate": 85, "tax_percentage": 0, "item_total": 85.00, "tax_id": "", "warehouse_id": 362212000000564XXX }] }
                                                                                                            • Multiple clients in one project

                                                                                                              Hi team, What is the possibility to have more than one client to be linked for one project in the Zoho Books? Our business model is to have a project, and this project have expenses/bills, as well, we issue invoices for this same project to several customers.
                                                                                                            • I can receive but not send emails

                                                                                                              Hello, I've been not able to send emails for almost a year now. I been using alternate email to do this. I want to know how to fix this so I can use my zoho account normally again.
                                                                                                            • Workdrive on Android - Gallery Photo Backups

                                                                                                              Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. Emma
                                                                                                            • Clients not receiving emails

                                                                                                              I've been informed that my emails are not being received. Is there anything that I should look into to rectify this? Many thanks!
                                                                                                            • Rendering PDF to view on page

                                                                                                              My company upload lots of PDF files onto Zoho. But every time we open it, it downloads the file instead of viewing it on the web page. Does Zoho allow uploaded PDF files to be rendered to view on web page yet? I've been trying to use <embed> or <object> but it cannot be loaded.  (similar thread: https://help.zoho.com/portal/community/topic/how-to-open-a-pdf-file-of-a-view-in-preview-mode)
                                                                                                            • Dynamically Fetching Lookup Field Display Value

                                                                                                              I have an audit trail form, Audit_Changes, that tracks old vs new values across different forms. For lookup fields, the old/new value is the ID, but I also need the display value. What's a best practice for dynamically fetching the display value of the
                                                                                                            • Zoho Toolkit Email Signature Generator

                                                                                                              I'm having real issues with the email signature generator with no matter where I host the photo, Zoho doesn't seem to show the photo on the link provided?
                                                                                                            • Ability to Create New Items When Zoho Trident is Minimized via tray or taskbar icon

                                                                                                              Allow users to create new items (emails, calendar events, tasks, etc.) directly from the system tray icon or by right clicking the task bar icon, even when the window is minimized or not actively running in the foreground. This enables quick access to
                                                                                                            • I can not see Undeliverable emails from my Mass Email Leads activity in CRM

                                                                                                              I am sending email templates and I can not see the Undeliverables? I only receive the "Out of Office" replies and any manual replies from the lead. Can you please let me know where the Undeliverable emails are sent so I can use the information to clean up the database?
                                                                                                            • Select Zoho Contacts as Meeting Participants in Zoho Cliq

                                                                                                              Hello Zoho Cliq Team, We hope you're doing well. We would like to request an enhancement to the meeting scheduling functionality in Zoho Cliq. Current Limitation: When scheduling a meeting in Zoho Cliq, participants can only be selected from: Organization
                                                                                                            • Ability to Select External Users from Participants List When Scheduling Meetings

                                                                                                              Hello Zoho Cliq Team, We hope you're doing well. We would like to request an enhancement to the meeting scheduling experience in Zoho Cliq. Current Limitation when scheduling a meeting in Zoho Cliq: External users can be selected from the list only under
                                                                                                            • Kaizen #212 - Map Dependency Fields in Zoho CRM using APIs

                                                                                                              Hi Everyone!! Welcome back to another week of Kaizen series! Over the past few weeks, we have been addressing your questions and feedback shared through our Kaizen 200th feedback form. Thank you for your continued engagement and thoughtful queries. We
                                                                                                            • Outdated state in mexico

                                                                                                              Hello Zoho team, the drop down to add the state for customers, when they introduce their state in mexico has a city named “Distrito Federal” that name changed many years ago to “ciudad de mexico”. could you please update this so my clients can find the
                                                                                                            • Is anyone using Zoho Flow with airtable?

                                                                                                              I need to build a flow that collects data from airtable and uses some of that data to create folders and files in google drive. I have fully function version of this in zapier and want to migrate to zoho. I am trying to perform a very basic fetch from
                                                                                                            • AI in Zoho Workplace: A Sneak Peek into What’s Coming!

                                                                                                              Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first
                                                                                                            • Meet Canvas' Grid component: Your easiest way to build responsive record templates

                                                                                                              Visual design can be exciting—until you're knee-deep in the details. Whether it's aligning text boxes to prevent overlaps, fixing negative space, or simply making sure the right data stands out, just ironing out inconsistencies takes a lot of moving parts.
                                                                                                            • Best way to share/download presentation files in Zoho without losing formatting?

                                                                                                              Hello Zoho Community, I often work with PPT/PDF files in Zoho Docs and share them with colleagues. While PDFs usually give a direct download option, I’ve noticed that PPT/PPTX files sometimes only open in the viewer without a clear download link. Is there
                                                                                                            • Workflow Failure - Notifications

                                                                                                              Good afternoon, I have just experienced an error whereby a Workflow failed, for a reason currently unknown. The problem is that one of my users had to flag this manually (thankfully he's very thorough) and this otherwise would have flown under the radar.
                                                                                                            • Introducing Bin Locations In Zoho Inventory

                                                                                                              Hello users, We are excited to let you know that your wait for the Bin Locations feature has now come to an end! Yes, you heard us right! We are here to introduce the much-awaited Bin Locations now in Zoho Inventory. But before we dive into the feature
                                                                                                            • Error "Invalid client task found corresponding properties" only when triggered from workflow ?

                                                                                                              Hi All, I am facing an error message I never encountered previously: Error in executing On Add - On Load script Error in executing thisapp.get_all_projects_api_call function. Line:(2) Error in executing thisapp.getAccessTokenFromRefreshToken function.
                                                                                                            • How to interpret Campaign report statistics - definitions/explanation

                                                                                                              I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/Open
                                                                                                            • Feature request - pin or flag note

                                                                                                              Hi, It would be great if you could either pin or flag one or more notes so that they remain visible when there are a bunch of notes and some get hidden in the list. Sometimes you are looking for a particular name that gets lost in a bunch of less important
                                                                                                            • Schedule a Call by Date and Time when a specific lead status is selected

                                                                                                              Hi Wanting to create a workflow where a call can be scheduled by date & time when a specific lead status is selected. Can only currently set the date by Due Date - Trigger Date - Plus 'x' day(s) Thanks
                                                                                                            • Zoho CRM's Copy Customization functionality now works across DCs, for customized accounts, and more

                                                                                                              Availability This feature is available in Standard, Professional, Enterprise, and Ultimate editions. These changes have been rolled out to all users in all DCs. For more information, please refer to these help documents: Overview | Instructions Hello
                                                                                                            • How can I bold text on Zoho Forms submit buttons?

                                                                                                              In the old theme builder, I could bold the text on a form's submit button. With the new theme builder, I can only change the text of the header or fields in the form, and not the button itself.
                                                                                                            • Hiding Pre-defined Views

                                                                                                              You can enhance Zoho with custom views - but you cannot hide the pre-defined views. Most users focus on 4 or 5 views. Right now for EVERY user EVERY time they want to move to one of their 4 or 5 views - they have to scroll down past a long list of pre-defined views - we don't use ANY of the pre-defined views. Adding the feature to allow a predefined view to be hidden completely or only visible to certain users would be a big improvement in usability for Zoho CRM. This feature is already available
                                                                                                            • Rich-text fields in Zoho CRM

                                                                                                              Hello everyone, We're thrilled to announce an important enhancement that will significantly enhance the readability and formatting capabilities of your information: rich text options for multi-line fields. With this update, you can now enjoy a more versatile
                                                                                                            • [Integration Edition] Deluge Learning Series – Third-Party Integrations with Deluge | October 2025

                                                                                                              We’re excited to continue this three-month edition of the Deluge Learning Series: Session 1 – Integrating Zoho Apps with Deluge Using Built-In Integration Tasks Session 2 – Integrating Zoho Apps with Deluge Using invokeURL and invokeAPI Session 3 – Third-Party
                                                                                                            • Feature Request: Tag, Search, and Report on Individual Private Comments

                                                                                                              Zoho Desk Team, First, I want to say that we are extensive users of Zoho Desk and it is a core part of our support operations. We rely heavily on the private comments feature for internal communication, knowledge sharing, and maintaining a clear history
                                                                                                            • Zoho CRM Community Digest - August 2025 | Part 2

                                                                                                              Hello Everyone! Here's a quick round-up of handy tips, clever workarounds, and product updates from late August. Product Updates: Meeting Enhancements in Zoho CRM! Track whether a meeting is online, in-office, or at the client’s location using the new
                                                                                                            • Assistance Needed: Ticket Status Not Updating and Sorting by Last Customer Reply in Zoho Desk

                                                                                                              Hello, I’m facing two issues in Zoho Desk that I’d like your guidance on: Ticket Status Not Updating: When a customer replies to a ticket, the status does not change to Reopened. Instead, it remains in Waiting on Customer, even after the customer’s response
                                                                                                            • Round robin

                                                                                                              Hi, I'm trying to set up a round robin to automatically distribute tickets between agents in my team but only those tickets that are not otherwise distributed by other workflows or direct assignments. Is that possible and if so which criteria should I
                                                                                                            • Time Entry Notifications

                                                                                                              Hi All - I have support staff who place notes of their work in the time entry section of Zoho Desk. Is there a specific workflow or setting I need to enable to have the ticket holder updated via email when an entry is saved?
                                                                                                            • Change text in help desk

                                                                                                              Hi, Please let me know how can i change the this text, see screenshot.
                                                                                                            • Customer happiness customisation

                                                                                                              Hi, I was wondering if it's possible to somehow customise to whom and when customer happiness request is sent? Can you enable it only for selected tickets for example based on workflow or any other criteria (customer name, tag or anything else)? Also
                                                                                                            • No Zoho Support Response in Months

                                                                                                              I want to say that I love Zoho FSM, Books, and CRM, but the support is scary bad. About 2-3 months ago, I emailed Zoho FSM support with two specific issues I needed help with, and I have still not received one single response. I also submitted a support
                                                                                                            • Has anyone built a custom AI support agent inside Zoho (SalesIQ/Zobot)?

                                                                                                              Hi all, I’ve been experimenting with building my own AI support assistant and wanted to see if anyone here has tackled something similar within Zoho. Right now, I’ve set up a Retrieval-Augmented Generation (RAG) pipeline outside of Zoho using FAISS. It
                                                                                                            • Next Page