Understand Phone Field | Zoho Creator Help

Understand phone field

Understand phone field

The Phone field enables your users to enter a valid international phone number. The input area of the phone field contains:
  • A dropdown menu to select the international country calling code
  • An input box, with indicative text, to enter the phone number
Below is how a phone field looks on a form:
  • When a user accesses from a web browser:

  • When a user accesses from a phone or tablet:

Allowed characters

The phone field accepts formatted phone numbers. For example, the number +1 201-555-5555 may be entered as:
  • +1 (201) 555-5555
  • +1 201 555 5555

Default behaviour

When a user accesses a phone field, Zoho Creator detects the country from where that user is accessing the form (via their IP address) and expects a phone number from that country. For example, if a user access your form from the United States of America (USA), the international country calling code in the phone field is set with +1 and a ten digit number is expected.

However, a user may still select any other value available in the international country calling code dropdown, and thereby enter a phone number belonging to a different country.

Experience while entering data

When a user enters an input in the phone field, Zoho Creator validates if the number of digits entered is as per the phone number convention followed in the selected country. For example, a USA (+1), UK (+44) or India (+91) number is expected to contain ten digits. If a user enters less or more than ten digits, then the message Enter a valid phone number appears below that field.

Zoho Creator does not validate if the input entered in the phone field is an active/functioning phone number.

Features

  • Set default country code: If you set a Default country code, the phone field will expect a phone number from that country when your users access your form. However, this does not restrict them from entering a phone number from a different country. Setting a default country code can make it easier for your users as they wouldn't have to select the required country calling code before entering a phone number.
  • Set country code options: By setting Country code options, you can restrict your users to enter a phone number that's from one of the selected countries. The international country calling code dropdown will display the values of just the countries you allow.
  • Set initial value: You can set an Initial value for the phone field that your users will see when they access your form. However, this does not restrict your users from editing and entering a phone number from a different country.
  • Customize the field name and field link name of this field
  • Make it mandatory for your users to enter an input in this field
  • Show this field only to the app’s admin (and hide it from other users)
  • Set field size
  • Describe this field using a tooltip or a help text
By default in reports, to give a visual uniformity, the phone numbers stored in a phone field:
  • Appear highlighted
  • Appear unformatted, i.e., the special characters entered by users will not be displayed. For example: +1 201-555-5555 will be displayed as +12015555555.
You can customize the appearance of phone numbers as follows:
  • Set the Display Option: You can display the phone numbers as Formatted Number, i.e., display them with the special characters they were entered with
  • Enable Link to Dial: You can make the phone numbers appear clickable on a web browser and tappable on a phone/tablet such that when a user clicks/taps on a phone number, Zoho Creator will place a call to it through the default call dialing app of that device (web browser / phone / tablet)
  1. Set default country code
  2. Set country code options
  3. Set initial value


      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsRetailOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceForms for Solopreneurs
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Forms for Government
                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic FormsInsurance
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsWufoo alternativeEncrypted Forms
                              Accessible FormsTypeform alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media

                                                                  Use cases

                                                                  Make the most of Zoho Desk with the use cases.

                                                                   
                                                                    

                                                                  eBooks

                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                                   
                                                                    

                                                                  Videos

                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                                   
                                                                    

                                                                  Webinar

                                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                                   
                                                                    
                                                                  • Desk Community Learning Series


                                                                  • Meetups


                                                                  • Ask the Experts


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner



                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now










                                                                                                                            • Related Articles

                                                                                                                            • Understand Phone Number Field Properties

                                                                                                                              This page is applicable to all report types except pivot chart and pivot table. The field displays values that are valid phone numbers. The phone numbers appear in a specific format based on the predefined properties. An important aspect of the phone ...
                                                                                                                            • Understand label placement for phone

                                                                                                                              Understand field label placement in forms for phone Label placement for a Form lets you define how field labels (or field names ) appear in relation to the field input areas. A layout is applied by default. You can switch to any one of the available ...
                                                                                                                            • Understand object detection field

                                                                                                                              The Object Detection field determines the objects present in the pictures stored in an image field of your form. It uses Zoho's Artificial Intelligence (AI) to identify the type of objects present in an image. This field will store the output as a ...
                                                                                                                            • Understand decimal field

                                                                                                                              The decimal field enables your users to enter decimal values, for example: -544.78, -23.3, 0, 889, 14324.225, etc. Character limits The decimal field can accept a number that contains a maximum of 16 digits. This is inclusive of the decimal point and ...
                                                                                                                            • Understand percent field

                                                                                                                              The percent field enables your users to enter a percentage input. It displays the % symbol and allows entering decimal values. Character limits The percent field can accept a number that contains a maximum of 19 digits. This is inclusive of the ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources