Articles & chapters
Article Verification
Article verification feature confirms the accuracy of articles for the readers in your organization. The contributors of the article can review the contents of the article and mark it as verified. It also allows you to set an interval within which ...
Article external sharing
The external sharing feature lets users in your organization share individual articles with people outside the organization. You can create a public URL for the article and share the URL for users who want to access it. To create external URL for ...
Making articles mandatory for reading
Mandatory reading streamlines the process of making users read essential articles and confirm their acknowledgment. With mandatory reads, you can efficiently share policy documents, manuals, and company guides while ensuring that each user reads and ...
Unpublishing articles
Once you unpublish a published article, the article will be moved to drafts and its readers will no longer have access to it until published again. To unpublish an article: Navigate to the article. Click the More Options icon () to the right of the ...
Saving and publishing an article
Once you've created your article, you can save your article as a draft. Articles in draft will be available only for the contributors and admins of the Once you've created your article, you can save your article as a draft. Articles in draft will be ...
Trashed articles
The articles that are deleted will be automatically moved to trash. The admins of the manual, space, or hub can restore or delete an article from trash. If no action is performed, these articles will be automatically deleted from trash after 90 days. ...
Adding article tags
Add relevant tags to your articles to help users explore content based on their interests. To add tags: Navigate to the article and click Add Tags to the bottom of the article. Enter the tag and click Add. To remove tags: Navigate to the bottom of ...
Article rating
Provide quick feedback on the article with article rating. This feedback will help the authors or contributors make improvements to the article. Rating an article Navigate to the bottom of the article. If you find the article helpful, click Yes. If ...
Article views
Check the popularity of individual articles with article views. You can also see which of your teammates have viewed your articles. To check the article views: 1. Navigate to the article. 2. Click the Eye icon () to the right of the article name. ...
Comments and replies
Participate in conversations and share feedback on your articles with article comments. You can also @mention your peers and reply to their comments. To add a comment to an article: Navigate to the article. Click the Add Comment icon () to the right ...
Article version history
View the list of the older versions of the articles. Expand the versions to view the change history, restore to previous versions, or delete a version. To check the article version history: Navigate to the article. Click the More Options icon () to ...
Exporting an article
You can create an offline copy of individual articles using article export. This allows you to save a printable PDF version of your articles that can be accessed independently of your hub. Additionally, you have the option to set a password to ...
Favorite, bookmark, and follow an article
To add an article to your favorites: Navigate to the article. Click the Add to Favorites icon () to the right of the article. Your favorite articles will be available in the Favorites tab of the navigation bar. To bookmark an article: Navigate to the ...
Editing an article
Any user who has contributor or admin permission will be able to edit an article in Learn. To edit an article: Navigate to the article. Click the Edit icon () to the right of the article view. To change the file in an embedded article: Navigate to ...
Moving an article
To move an article: Navigate to the manual Click the More Options icon (). Click Manage Articles & Chapters. Click the More Options icon () on the article. Click Move. Select the space from the My Spaces tab, then select the manual. Choose the ...
Creating a duplicate of an article
To create a duplicate article: Navigate to the manual. Click the More Options icon (). Click Manage Article & Chapters. Click the More Options icon () on the article. Click Duplicate. A duplicate will be created. Enter the name for the duplicate ...
Article URL
To copy the URL of an article: Navigate to the manual. Click the More Options icon (). Click Manage Articles & Chapters. Click the More Options icon () on the article. Click Copy link. The link will be copied to the clipboard. ...
Moving an article to trash
To move an article to trash: Navigate to the manual. Click the More Options icon (). Click Manage Articles & Chapters. Click the More Options icon () on the article. Click Move to Trash. ...
Renaming an article
You can rename an article in one of the following ways: Navigate to a manual, then click the More Options icon (). Click Manage Articles & Chapters. Click the More Options icon () on the article. Click Rename. Type in the new name and press Enter. ...
Managing articles and chapters
You can create, delete, and rename chapters in the Manage Articles and Chapters section. You can also drag and drop articles and chapters to rearrange them within the manual. Navigate to the manual, click the More Options icon (), then click Manage ...
Adding articles to chapters
To add an article to a chapter: 1. Navigate to your article, then click the Edit icon () to the right of the article view. 2. Click Choose Chapter in the top-right corner. 3. Choose a chapter from the list.
Adding a chapter
To add a new chapter: 1. Navigate to the manual, click the More Options icon (), then click Manage Articles & Chapters. 2. Click New Chapter. 3. Enter a name and press Enter. (or) 1. Navigate to your article, then click New Chapter in the ...
Adding an attachment to your article
You can add attachments to your article from one of the following locations. Your device The Cloud Adding an attachment from your device Navigate to the article you want to add an attachment to. Click Add attachment. 3. Click Desktop. ...
My articles
All the articles you have created will be listed in the My Articles tab. To view your articles: 1. Click Knowledge in the navigation pane, then go to My Articles.
Creating articles
What are articles and chapters? Articles: In Learn, knowledge is captured in the form of articles. Articles are like the pages in a book. For example, the design manual may contain articles for different topics like web UI elements, animations, ...