Kaizen #103 - Bulk Write API using PHP SDK (v5) - Part I

Kaizen #103 - Bulk Write API using PHP SDK (v5) - Part I

Hi everyone and welcome to another amazing Kaizen week!

This week, we will discuss and explore Bulk Write API in detail, and how to implement the same using Zoho CRM PHP SDK. Please note that the information in the article holds true for Zoho CRM PHP SDK supporting version 5 of Zoho CRM APIs.

What is Bulk Write API?

The Bulk Write API enables you to efficiently insert, update, or upsert a large dataset into your CRM account. As this is an asynchronous API, the records will not be added immediately, instead a job will be scheduled to do so. You will receive a notification at the specified callback URL or you can periodically check the job status.

The Bulk Write API allows you to insert, update, or upsert up to 25,000 records in a single API call. This is much more than the maximum of 100 records that you can insert, update, or upsert using the Insert, Update, and Upsert Records API. 

When to use Bulk Write API?

  • When you want to schedule a job to import a huge volume of data in your CRM account.
  • When you want to insert, update, or upsert more than 100 records in a single API call. 
  • When you want to perform background processes like migration and initial data sync between Zoho CRM and external services.

However, the Bulk Write API consumes 500 credits per job, while the Insert, Update, and Upsert records API consumes 1 credit per 10 records. So, if you only need to insert, update, or upsert a small number of records (5,000 or less), it is economical to use the Records API as it will consume fewer credits.

Here are the major differences between Record APIs and Bulk Write API.

Insert, Update, Upsert Records API
Bulk Write API
You can insert, update, or upsert only up to 100 records per API call.
You can insert, update, or upsert 25000 records per API call.
The response is available instantly.
The response to the Bulk Write API request will not be available immediately. You can check the status of the job by polling for it, or you can wait for the status to be available in the callback URL after the job has completed.
The API consumes 1 credit per 10 records.
Bulk Write API consumes 500 credits per API call. 

Bulk Write API 

To insert, update, or upsert records in bulk, follow the below steps:
  1. Prepare your CSV file
  2. Upload your file in zip format
  3. Create a bulk write job
  4. Check the job status
  5. Download the result

1. Prepare the CSV file

To use the Bulk Write API, you must first create a CSV file containing the data you want to import to Zoho CRM. The first row of the CSV file must contain the field API names, and each subsequent row must contain the data. You can insert, update, or upsert records in a single module using one Bulk Write API call.

Input format for each data type:

Datatype
Description
Single Line
Accepts up to 255 characters.
Accepts alphanumeric and special characters.
Ex: Mike O'Leary
Multi-Line
Small - accepts up to 2000 characters.
Large - accepts up to 32000 characters.
Ex: This is a sample description.
Email
Accepts valid email IDs.
Phone
Accepts up to 30 characters. This limit may vary based on the value configured in 'Number of characters allowed' in the properties pop-up of the field, in UI.

Accepts only numeric characters and '+' (to add extensions). 
Ex: 9800000099
Picklist
You can pass an existing pick list value. If you give a new one, it is automatically added to the pick list set.
The pick list value accepts all alphanumeric and special characters.
Ex: auto mobile
Multiselect Picklist
You can either pass the existing pick list values separated by a semicolon(;) or add a new one.
The pick list value accepts all alphanumeric and special characters.
Ex: Analytics;Bigdata
Date
Accepts date in different formats as mentioned here.
Ex: 2023-05-03
DateTime
Accepts date in different formats as mentioned here.
Ex: 2023-05-03T20:39:19+05:30
Number
Accepts numbers up to 9 digits. This limit may vary based on the value configured in 'Maximum digits allowed' in the properties pop-up of the field, in UI. The accepted formats are mentioned here.
Accepts numeric values.
Ex1: 350
Ex2: 123,344
Currency
Before decimal point - accepts numbers up to 16 digits.  This limit may vary based on the value configured in 'Maximum digits allowed' in the properties pop-up of the field, in UI.
After decimal point - accepts precision up to 9 digits. This limit may vary based on the value configured in 'Number of decimal paces' in the properties pop-up of the field, in UI.
Please note that comma separated digits are accepted.
Ex1: 250000.90
Ex2: 123,456.657483
Decimal
Before the decimal point - accepts numbers up to 16 digits. This limit may vary based on the value configured in 'Maximum digits allowed' in the properties pop-up of the field, in UI.
After the decimal point - accepts precision up to 9 digits. This limit may vary based on the value configured in 'Number of decimal places' in the properties pop-up of the field, in UI.
Accepts comma separated numeric values.
Ex1: 250000.50
Ex2: 123,235.345
Percent
Accepts numbers up to 5 digits.
Accepts only numeric values.
Ex: 25
Long Integer
Accepts numbers up to 18 digits. This limit may vary based on the value configured in 'Maximum digits allowed' in the properties pop-up of the field, in UI.
Accepts only numeric values.
Ex: 0012345600012
Checkbox
Accepts only Boolean values(true,false).
Ex: true
URL
Accepts valid URLs.
Lookup
Accepts the unique ID of the record, which you can get through the get records API.
Use the dot(.) operator to link the record. For instance, if there is an account lookup in the Contacts module, you can give the column name as - Account.id
Ex: Account.id : 4150868000001136302
User
This is a default look-up field for users in Zoho CRM. Accepts the unique ID of the user, which you can get through the get users API.
Ex: User.id

Note:
  • To give multiple values for a multi-select pick list field, enclose them in double quotes("") and separate each value with the semicolon(;).
  • If your multi-line field has more than one line, input them directly by enclosing them in double quotes("").
  • You can only zip one CSV file to upload for bulk write. Adding more than one CSV file into the zip file will result in an error.
  • You can specify a specific format for your number, currency, decimal, date and datetime fields using format key.

Subform Data in Bulk Write API:

The Bulk Write API allows you to import and update records with subforms. To insert or update records with subforms, you must import the parent records first with Bulk Write API, and then the subform records with another Bulk Write API. 

For example, consider an instance where you have a subform named "Contact Details" in the Account module. The subform has the following fields - Contact_Name, Contact_Email and Contact_Phone. You must first create a csv file with the parent records, compress it as a zip file, upload it, and create a bulk write job. 



This is an example csv file. Note the Field API names are in the first row, and the record data is in the subsequent rows.

Once you have imported the parent records, you can upload the subform data CSV. When you prepare the subform data CSV file, it is mandatory to have the parent record ID in the subform data file, along with the subform data. 



This is a sample CSV file for the subform data. The subform data in each row will be added to the corresponding parent record. 

Multiselect Lookup Fields in Bulk Write API

To upload records with multiselect lookup fields, you can follow the same steps as for subforms. First, import the parent records. Then, import the multiselect lookup field data. The CSV file should contain both the parent record ID and the multiselect lookup field data. Please note that this method does not work for line items.

User Lookup in Bulk Write API

To import records with user lookup fields, you can include them in the same CSV file as the parent records. Use the field API name of the user lookup field in the CSV header, and add the unique IDs of the lookup records in the data column for each record.

Once you have prepared the CSV file, compress it as a zip file to upload in the next step. We will add examples of how to add subform data, user lookup and multiselect lookup field data in subsequent sections.

2. Upload your zip file

Once you have your csv file ready and compressed into a zip file, you should upload the same using a POST request. Use the following code snippet to upload the file.


<?php
namespace bulkwrite;

use com\zoho\crm\api\bulkwrite\FileBodyWrapper;
use com\zoho\crm\api\bulkwrite\BulkWriteOperations;
use com\zoho\crm\api\util\StreamWrapper;
use com\zoho\crm\api\bulkwrite\UploadFileHeader;
use com\zoho\crm\api\HeaderMap;

require_once "vendor/autoload.php";

class UploadFile
{
  public static function initialize()
  {
      // Add init code here.
      // Refer to this post for more details
  }

  public static function uploadFile1(string $orgID, string $absoluteFilePath)
  {
    $bulkWriteOperations = new BulkWriteOperations();
    $fileBodyWrapper = new FileBodyWrapper();
    $streamWrapper = new StreamWrapper(null, null, $absoluteFilePath);
    $fileBodyWrapper->setFile($streamWrapper);
    $headerInstance = new HeaderMap();
    //To indicate that this a bulk write operation
    $headerInstance->add(UploadFileHeader::feature(), "bulk-write");
    $headerInstance->add(UploadFileHeader::XCRMORG(), $orgID);
    //Call uploadFile method that takes FileBodyWrapper instance and headerInstance as parameter
    $response = $bulkWriteOperations->uploadFile($fileBodyWrapper, $headerInstance);
    // Add your code to handle the response received in the $response.
  }
}

UploadFile::initialize();
$orgID = "add_your_org_id_here"; // add your zgid which you can obtain using Get Organization API.
$absoluteFilePath = "/Users/test/bulk-write.zip"; //add the absolute file path of your zip file here.
UploadFile::uploadFile1($orgID, $absoluteFilePath);

The uploadFile() method takes two parameters: the organization ID ($orgID) and the absolute file path ($absoluteFilePath) of the file to be uploaded. Within the uploadFile() method, an instance of BulkWriteOperations is created to call the Bulk Write API.  This API is used to upload files to the Zoho File System. The HeaderMap instance is created to hold the necessary headers for the API request. The UploadFileHeader::feature() and UploadFileHeader::XCRMORG() methods are used to set the feature and organization ID headers, respectively. These headers are required to identify the type of operation being performed and the organization that the file is being uploaded.
 The uploadFile() method is called on the BulkWriteOperations instance, passing the FileBodyWrapper and HeaderMap as parameters. The response from the API call will be stored in the $response variable, which contains the file ID as well. We will use this file ID in the next step, creating a bulk write job.

We hope you found this post on the Bulk Write API useful. In next week's post, we will cover how to create a bulk write job, including lookup and user lookup fields and subform data. We will also show you how to check the job status and download the job result.

If you have any specific questions about the Bulk Write API, please leave a comment below,  or reach out to us at support@zohocrm.com. We are happy to help!

Thank you for reading! Stay tuned for more useful posts in the series. See you all next week!

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Kaizen #226: Using ZRC in Client Script

                                                              Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
                                                            • Kaizen #222 - Client Script Support for Notes Related List

                                                              Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
                                                            • Kaizen #217 - Actions APIs : Tasks

                                                              Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
                                                            • Kaizen #216 - Actions APIs : Email Notifications

                                                              Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
                                                            • Kaizen #152 - Client Script Support for the new Canvas Record Forms

                                                              Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Sales order & purchase order item links for item details

                                                                                                                This is fantastic for checking lots of things, I use it a lot. It would be great to see it extended to invoices & bills On another note, may as well throw in my favourite whinge ..... Wish you guys would get the PO receive differences sorted urgently,
                                                                                                              • Bank charges are applied. Please select a bank account.

                                                                                                                Hello, I'm trying to add bank charges to a customer payment, but I get the error message "Bank charges are applied. Please select a bank account." I found this old thread, where it says that I need to "select a Bank account for the 'Deposit To' dropdown
                                                                                                              • How to add receipts

                                                                                                                How to add receipts
                                                                                                              • Support for auto-upgrade in TrueSync (for Windows)

                                                                                                                WorkDrive TrueSync app now supports auto-upgrading to the latest version for Windows OS. You must manually download and install the TrueSync app version 3.4.0 to avail this feature. Download the latest TrueSync app for Windows (version 3.4.0) Supported
                                                                                                              • WorkDrive API Documentation

                                                                                                                WorkDrive provides users and developers an extensive set of APIs to help integrate functionalities of Zoho WorkDrive with other Zoho applications and third-party tools. We have published the official WorkDrive API Documentation page for all external users.
                                                                                                              • March 15, 2023: Zoho Docs is discontinued

                                                                                                                As of today (March 15, 2023) Zoho Docs is discontinued for all users. We would like to thank our customers for trusting us for so many years! Going forward, we're confident you'll enjoy using Zoho WorkDrive for all your advanced file management and collaboration
                                                                                                              • Introducing WorkDrive 4.0: Enhanced productivity. Advanced data administration. (Phase 1)

                                                                                                                Hello All, We're excited to share the release of WorkDrive 4.0, which includes important new features and enhancements focused primarily on productivity, secure collaboration, data administration, integrations, and user experience. Read the official announcement
                                                                                                              • External download link limit

                                                                                                                Can You please help us to understand this For Zoho WorkDrive external users, the download limit is a maximum of 5 GB total download size and a maximum of 50 first-level files and folders What is the meaning of first level? We are using these files in
                                                                                                              • Dynamically catching new file creations

                                                                                                                I have a team folder with many subfolders, and in those folders we add new documents all the time. I'd like to have a workflow or script to notify me (and then take other actions) when a file is added anywhere in that structure that ends in "summary.txt".
                                                                                                              • Rotate an Image in Workdrive Image Editor

                                                                                                                I don't know if I'm just missing something, but my team needs a way to rotate images in Workdrive and save them at that new orientation. For example one of our ground crew members will take photos of job sites vertically (9:16) on his phone and upload
                                                                                                              • Workflow workdrive rollout

                                                                                                                Hi! When will workflow be rolled out to all users? Thanks.
                                                                                                              • Creating and managing a Team Folder using WorkDrive TrueSync

                                                                                                                Hello everyone, Are you tired of constantly switching between your Desktop TrueSync app and the WorkDrive web app to create and manage Team Folders? We’ve made things easier for you. You can now create and manage Team Folders directly within the TrueSync
                                                                                                              • Edit images seamlessly with WorkDrive's built-in Image Editor

                                                                                                                Are you tired of switching between multiple tools just to make simple edits to your images? We understand the hassle, which is why Zoho WorkDrive now comes with a built-in image editing tool, powered by Zoho Annotator. This tool allows you to edit images
                                                                                                              • Supercharge your email workflow with WorkDrive's add-in for Microsoft Outlook

                                                                                                                Consider this: You’re handling a critical project, and your inbox is packed with important attachments, email threads, and client communications. The back-and-forth routine of downloading files to your computer, uploading them to WorkDrive, and manually
                                                                                                              • Secure and promote your content with Custom Watermarking

                                                                                                                Imagine this: You’re a professional photographer who regularly shares your work online with potential clients and collaborators. Recently, you notice that some of your images have been reposted without any credit or permission. This not only impacts your
                                                                                                              • Join us in Singapore for the Zoho WorkDrive User Group meetup!

                                                                                                                Hello, everyone! Exciting news! We'll be hosting an upcoming Zoho WorkDrive user group meetup in the beautiful city of Singapore this November. At this Zoho User Group meetup, we'll guide you through ways to use WorkDrive as a platform and build custom
                                                                                                              • WorkDrive TrueSync now supports ARM64-based Windows devices!

                                                                                                                We’re excited to announce that the Zoho WorkDrive TrueSync app now fully supports Windows devices with ARM64 architecture! Whether you're working on an ARM-based device or an x64 processor, you can now enjoy the same seamless file synchronization experience
                                                                                                              • Option to Disable Download for Documents Shared via Permalink

                                                                                                                Dear Zoho Writer Team, Currently, when sharing a Writer document using the regular permalink (Collaborators with external users), there is no option to restrict the ability to download the document. While the external share link allows such restrictions,
                                                                                                              • How to Download a File from Zoho WorkDrive Using a Public Link

                                                                                                                How to Download a File from Zoho WorkDrive Using a Public Link If you're working with Zoho WorkDrive and want to download a file using a public link, here's a simple method to do so using API or a basic script. This approach helps developers or teams
                                                                                                              • domain not verified error

                                                                                                                Hi when i try to upload a video from zoho creator widget to zoho work drive iam getting domain not verified error.I don't know what to do .In zoho api console this is my home page url https://creatorapp.zoho.com/ and this is my redirect url:www.google.com.Iam
                                                                                                              • Live Webinar: Getting Started with Zoho WorkDrive - A Complete Overview

                                                                                                                Hello everyone, We’re excited to invite you to our upcoming live webinar! Discover how to set up your team, bring in your data, and make the most of WorkDrive’s collaboration, organization, AI, and security capabilities. This session is perfect for anyone
                                                                                                              • Calendly One-way sync- Beta Access

                                                                                                                Hello Community, Many of our Zoho Calendar users have expressed their interests in Zoho Calendar and Calendly integration. We've been tightly working on with Calendly team to provide a two-way sync between Calendly and Zoho Calendar. However, there have
                                                                                                              • The year that was at Zoho Calendar 2023- Part 2

                                                                                                                In continuation with our previous post on all the exciting updates and improvements that have shaped Zoho Calendar over the past 12 months, Lets delve into more: Bring your calendars together- Introducing Zoho Calendar and Outlook calendar synchronisation
                                                                                                              • Tip of the week #18: Change the event organizer in Zoho Calendar.

                                                                                                                We cannot always be available to conduct an event when we organise one. In these circumstances, you can use Zoho Calendar to change the event organizer at any moment before the event begins. This way, you can avoid cancelling the event while still taking
                                                                                                              • Tip of the week #20: Create and manage multiple personal calendars.

                                                                                                                Zoho Calendar provides users with the facility to create and manage as many calendars as required. All these calendars can be managed and edited as per user requirements. You can alter the calendar view, make changes to the calendar theme, share the calendar
                                                                                                              • Tip of the week #24: Subscribe to the calendars of a Zoho Calendar user.

                                                                                                                Calendars that are created by Zoho Calendar users can also be added to your Zoho calendar. All public calendars listed by the users will be available when you enter the email address. You can choose the calendar you need to subscribe to. Once the email
                                                                                                              • Removing calendar for zoho email group

                                                                                                                How do I make it so that an email group created in Zoho Mail does NOT have a calendar? I have a couple groups for our phone systems voicemails - one for each department. Voicemail recordings are sent to this groups email address so they have access to
                                                                                                              • Tip of the week #27: Edit personal calendars in Zoho Calendar.

                                                                                                                In Zoho Calendar, the personal calendars you create can be edited to make changes you need to make. Edit a Personal Calendar The following changes can be made to the personal calendar by editing it: Calendar title Calendar color Reminders and Description
                                                                                                              • Tip of the week #28: Show/ hide, enable/ disable and empty/ delete your calendars in Zoho Calendar.

                                                                                                                The popularity of online calendars has soared in recent years. It's used both for personal and professional reasons. Calendars have evolved into an effective productivity tool in our lives, from creating events for birthdays and anniversaries to scheduling
                                                                                                              • Tip of the week #30: Share calendars publicly in Zoho Calendar.

                                                                                                                In Zoho Calendar, calendars that are created under My Calendars can be shared publicly. Making your calendar public allows others to view it. When you need to share your calendar with a larger group, public sharing can help. You can restrict others from
                                                                                                              • Tip of the week #31: Share your personal calendars within organization.

                                                                                                                Keep your Organization members aware of what's happening. In Zoho Calendar, you can share your personal calendar with all the members in your organization using the Share with org option.When you enable org sharing for a particular personal calendar,
                                                                                                              • Tip of the Week #33: Appointment scheduler in Zoho Calendar.

                                                                                                                In Zoho Calendar, you can use the Schedule Appointment option to share your appointment request form with the public, allowing people to fill out the form to request an appointment with you. This form can be embedded on your website or blog. Visitors
                                                                                                              • Tip of the Week #34: Embed Calendars using Zoho Calendar

                                                                                                                You can make your calendars public and visible to the general public by embedding them in your websites/blogs using Zoho Calendar. You can use the embed code to add your own calendars to your website's/ blog's HTML code, and the calendar will appear on
                                                                                                              • Tip of the week #35: Migrate to Zoho Calendar from Google Calendar.

                                                                                                                If you are looking to move your Google Calendar events to Zoho Calendar, never worry about missing out the events from your Google Calendar. You can migrate the events from Google Calendar using the export option and import it to Zoho Calendar and manage
                                                                                                              • Tip of the week #36: Migrate to Zoho Calendar from Outlook Calendar.

                                                                                                                If you've been using Outlook calendar and looking to migrate to Zoho Calendar, you can seamlessly export your calendars from Outlook and import them into Zoho Calendar without losing any events, participants, and the reminders set for each event. To migrate
                                                                                                              • Shared calendar issues and duplications

                                                                                                                Apparently there was a calendar update?  Now when I schedule an event for a team member that has shared his calendar with me, the event makes me the organizer and adds the event to my calendar as well.  Previous to this "update" I would scheduled an event
                                                                                                              • Subscribed Calendar

                                                                                                                Hi i have subscribed to a calendar for Holidays in Canada it shows all the holidays perfectly but every one of them has the word Canada before the rest of the name is there a way to remove that word Canada? It takes up a lot of space in the square on
                                                                                                              • The year that was at Zoho Calendar 2023- Part 1

                                                                                                                Hello, amazing community members! Happy new year from all of us here at Zoho Calendar. As we begin the new year, we'd like to thank each and everyone of our community members for your unwavering support and love that you have shown for Zoho Calendar.
                                                                                                              • Zoho Calendar 2024: A Year in Review

                                                                                                                Hello, community members! Happy new year from all of us here at Zoho Calendar. As we turn the page to a new year, we extend our heartfelt gratitude to every member of our Zoho Calendar community for your continued support and enthusiasm. Your feedback
                                                                                                              • Zoho Calendar not syncing correctly with personal Google Calendar

                                                                                                                Coming to this forum as Zoho Calendar support team is not responding, any more. For the past 8 weeks, I have been having an issue with Zoho Calendar not syncing with my personal Google Calendar correctly. I subscribed to Zoho Calendar iCal in my personal
                                                                                                              • Next Page