WorkDrive 4.0: Enhanced productivity. Improved usability. (Phase 2)

WorkDrive 4.0: Enhanced productivity. Improved usability. (Phase 2)



Hello All,

In our previous announcement, we introduced the first set of WorkDrive 4.0 features designed to meet the evolving collaboration, security, usability, and data management needs of modern teams.

We are excited to present the next set of feature updates. These updates are specifically designed to elevate team efficiency, ensuring seamless continuity throughout your business operations.


Productivity

Higher upload limits and seamless file upload experience with WorkDrive

Say goodbye to concerns about file size, network problems, or interruptions during the upload process. With WorkDrive's new chunk file upload capabilities, we've transformed the way you upload files.

WorkDrive now breaks large files into smaller segments or chunks and uploads them individually. This improvement enables you to seamlessly upload larger files and resume uploads after interruptions, even in challenging internet conditions.

We've also bumped up the file upload limit to a whopping 250 GB! Business edition users can now effortlessly upload those massive project files without any hassle.

Here's a quick overview of the file upload limits based on your WorkDrive plan:
  • Starter Edition: Upload single files of up to 10 GB in size
  • Team Edition: Upload single files of up to 50 GB in size
  • Business Edition: Upload single files of up to 250 GB in size
  • Zoho One Bundle (WorkDrive): Upload single files of up to 250 GB in size
  • Zoho Workplace Bundle (WorkDrive): Upload single files of up to 10 GB in size

Boost your productivity with our generative AI integration

Are you ready to supercharge communication and collaboration across your team, while creating exceptional content? The Zia AI + WorkDrive integration is here to make it happen!

Whether you're developing new ideas, searching for study materials, or immersing yourself in research, you can effortlessly generate the information you need in WorkDrive.




  • Unleash your creativity with Zia AI
    Zia AI helps you generate content and images within the WorkDrive platform. Whether you're working on a blog post, article, social media post, or presentation, Zia can enhance the quality and efficiency of your content creation process.

  • Collaborate with AI-powered comment suggestions
    In a collaborative work environment, effective communication is crucial. Zia AI offers real-time suggestions to refine your comments, allowing you to rephrase, shorten, and punctuate for clarity and professionalism.

  • AI-generated cover images for audio and video files
    Customize default, system-generated cover images using AI-generated images to more accurately represent your audio and video files.

Create or upload code snippets in WorkDrive



Save code snippets by typing in the programming code or copying and pasting it from an external source. You can also upload code snippets and store them directly within the WorkDrive platform. Then, effortlessly share your saved code snippets with team members or collaborators.

Note: The auto-detect code feature in WorkDrive will identify the programming language based on the entered code. However, you can also manually select a language from a list of available options.

What's next: We are currently working on the line-based commenting feature for code snippets, which will allow you to comment and collaborate on any specific line of your programming code.


Continuity

Webhooks in WorkDrive: Real-time notifications for enhanced productivity and security

Webhooks gives you real-time notifications of file, folder, team folder, and team based events directly in an external app (the URL you specify) as soon as triggering events occur in WorkDrive. They facilitate the real-time exchange of information by automatically delivering notifications from one application to others.

Note: This feature is available only in WorkDrive Business Plan.

(i) Setting up webhooks in WorkDrive is accomplished through the use of custom apps. As an admin or super admin of a WorkDrive team, you can create a custom app from the Admin console and configure corresponding webhooks within it.

Here's a video outlining the webhook setup process. Whenever a file is deleted from a team folder in WorkDrive, this particular webhook automatically notifies users through the Cliq app.



Here are a few ways you can make the most of WorkDrive's webhooks:
  • Simplify file monitoring
    Configure a webhook to deliver swift notifications whenever a file is uploaded, modified, or deleted from a specific location in WorkDrive.

  • Enhance collaboration
    Webhooks can instantly alert you about edits to shared documents, new comments, and other changes made by collaborators.

  • Control access to files for enhanced security
    Webhooks can be used to monitor user access and permissions in real time. For example, you can configure a webhook to promptly notify you whenever a user's role or access permissions change within WorkDrive. This ensures that you can take immediate action to prevent unauthorized access to your files and folders.

Compliance

Recent certifications

Zoho WorkDrive is now certified with,
  • ISO 9001 - Quality Management System (QMS): This international standard validates our ability to consistently deliver quality products and services that adhere to customer and regulatory requirements.

  • ISO 22301 - Business Continuity Management System (BCMS): This international standard is designed to help organizations prevent, prepare for, respond to and recover from unexpected and disruptive incidents.

The data retention feature is now available on all paid plans

The data retention feature is now enabled for Starter and Team plans. Previously, this feature was exclusively available on the WorkDrive Business plan.



User experience

Experience WorkDrive in your preferred Indian language

India's rich linguistic diversity is now fully accommodated by WorkDrive. No matter which region you're from or which language you speak, WorkDrive is here to empower your collaboration and document management needs.

We have expanded our language support to include all 22 official Indian languages. This means that you can now access and interact with WorkDrive in your preferred Indian language for a more convenient and user-friendly experience.


Enhanced functionalities in WorkDrive Snap

To enrich your recording experience, we've introduced a few enhancements in WorkDrive Snap. We've enhanced the user interface and improved the screen and video recording functions.
  • Common enhancements: Enjoy the flexibility of muting and unmuting the microphone, as well as toggling the camera on and off while recording screens or videos.

  • Video recording upgrades: Take control of your video recordings with the new maximize and minimize options. Now, you can adjust the video resolution according to your preference, choosing from 1080p, 720p (default), and 480p.

  • Screen recording enhancements: We've provided a picture-in-picture (PIP) option for users recording their entire screen from the Chrome browser.

Improved search functionality

Elevate your search experience to new heights! Our latest enhancements help create a smoother user experience:
  • Saved search: You now have the option to save your frequently used and repetitive searches along with the applied filters, making the process of generating future search results effortless.

  • Recent search listings: Your recent searches are now at your fingertips within the search UI. Quickly access them to find the information you need.

  • Streamlined search: We've introduced a dedicated search bar in the Embedded Folder and External Share views, so users can quickly find and access files in these views. Additionally, we have enabled quick search options to help users find files in their My Folder, Team Folder, Org Folder, and any other specific subfolder.

  • Keyword highlighting: Searched terms are now highlighted in the search suggestion UI and on the Searched File listing page, ensuring improved visibility and ease of use.

  • Mobile app search:
    • We have improved the search functionality in the WorkDrive mobile apps by introducing search options at both the parent folder and at the sub-folder level.
    • Multiple filter options have been added to expedite discovery of your desired files and folders.

Video and audio preview enhancements

 We have enhanced video and audio previews by adding seek forward (Shift+Right arrow) and seek backward (Shift+Left arrow) options. We have also introduced shortcut options for muting/unmuting (M), entering/exiting full screen mode (F), and playing/pausing your content (space bar).

Additionally, we have introduced picture-in-picture (PIP) support for video files.

Other UI/UX fixes and enhancements

  • Zoho Mail + WorkDrive integration enhancements: We have introduced the Attach as a Copy option for Zoho native (Writer, Sheet, and Show) files. Collaborators can now view and download shared Zoho native files within the Zoho Mail application.

  • Tree navigation pagination: Tree navigation pagination makes it easy to view and access all your folders and subfolders within the tree navigation UI.

  • Quick access feature: We've added the [+ NEW] button to the Recent Files and Favorites tabs, allowing you to effortlessly create, upload, or import files directly from these tabs.

More surprises are on the way! Keep watching this space for exciting feature additions from Zoho WorkDrive.

As always, you can contact our support with any questions, or simply add your comments below.

You can also follow us on Twitter, Instagram, LinkedIn, Facebook, and Quora for interesting WorkDrive news and product updates.

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • Ask the Experts: Five-hour live Q&A session with Zoho WorkDrive product experts

                                                            Have questions about WorkDrive 5.0? Let’s talk! We recently launched Zoho WorkDrive 5.0, packed with powerful updates to help your team work smarter, stay secure, and get more value from your business content. From content-centric workflows and AI-powered
                                                          • WorkDrive API Documentation

                                                            WorkDrive provides users and developers an extensive set of APIs to help integrate functionalities of Zoho WorkDrive with other Zoho applications and third-party tools. We have published the official WorkDrive API Documentation page for all external users.
                                                          • March 15, 2023: Zoho Docs is discontinued

                                                            As of today (March 15, 2023) Zoho Docs is discontinued for all users. We would like to thank our customers for trusting us for so many years! Going forward, we're confident you'll enjoy using Zoho WorkDrive for all your advanced file management and collaboration
                                                          • Support for auto-upgrade in TrueSync (for Windows)

                                                            WorkDrive TrueSync app now supports auto-upgrading to the latest version for Windows OS. You must manually download and install the TrueSync app version 3.4.0 to avail this feature. Download the latest TrueSync app for Windows (version 3.4.0) Supported
                                                          • Introducing Collections

                                                            Create collection links to easily request any number of users to upload files to a particular folder. Once users upload their files, you will be able to view their submissions and manage their files effortlessly. Users don't need a WorkDrive account to


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ



                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Alternating columns - How to reverse order on mobile - Responsive template

                                                                                                            Can the order of alternating columns be reversed on mobile so that image comes before the text? Example: Desktop Row 1 column Left (image) , column right (text) Row 2 column Left (text) , column right (image) Mobile Currently Row 1 Image over text Row
                                                                                                          • Enhancements to finance suite integrations

                                                                                                            Update: Based on your feedback, we’ve updated the capabilities for integration users. In addition to the Estimates module, they can now create, view, and edit records in all the finance modules including Sales Order, Invoices, Purchase Order. We're also
                                                                                                          • Create custom rollup summary fields in Zoho CRM

                                                                                                            Hello everyone, In Zoho CRM, rollup summary fields have been essential tools for summarizing data across related records and enabling users to gain quick insights without having to jump across modules. Previously, only predefined summary functions were
                                                                                                          • openUrl in blueprints

                                                                                                            My customer wants to open a URL at the end of a blueprint transition. Seems this isn't possible right now but it would be very useful. In this thread, https://help.zoho.com/portal/en/community/topic/openurl-not-working the Zoho agent said that it's logically
                                                                                                          • Editing the Ticket Properties column

                                                                                                            This is going to sound like a dumb question, but I cannot figure out how to configure/edit the sections (and their fields) in this column: For example, we have a custom "Resolution" field, which parked itself in the "Ticket Information" section of this
                                                                                                          • Let us view and export the full price books data from CRM

                                                                                                            I quote out of CRM, some of my clients have specialised pricing for specific products - therefore we use Price Books to manage these special prices. I can only see the breakdown of the products listed in the price book and the specialised pricing for
                                                                                                          • Global Search placement in the new UI

                                                                                                            Having a hard time with the global search placement in the UI redesign. Surely I can't be the only one. Previously global search placement was perfect. A bar at the top/center of the page. Exactly where you would expect it to be. Since the new UI has
                                                                                                          • InvokeURL butchering JSON for OpenAI API calls

                                                                                                            My organization works with mostly educational institutions. We have a custom module called "Schools", which is the user-entered school name they put when using our service (which they enter along with their state and zip code). We want to map this to
                                                                                                          • CRM for email in Outlook: how to ignore addresses?

                                                                                                            We’re using the "Zoho CRM for email" add-in for Outlook. When opening an email, the add-in displays all email addresses from the message and allows me to add them to the CRM or shows if they’re already contacts. However, sometimes people listed in To
                                                                                                          • Custom order for Current Stage (Blueprint field)

                                                                                                            Hi! I suggest adding the option to set a custom order in reports for the Blueprint field ‘Current Stage’. Currently, these fields can only be sorted in ascending or descending order. Thanks!
                                                                                                          • Webhooks Limit Exceeded

                                                                                                            Today, I received an error message saying, 'Total number of Webhook call exceeded', but when I look at Manage > Billing, it doesn't look like any of my invokeURL calls are being logged. Following the advice from this thread: https://help.zoho.com/portal/en/community/topic/webhooks-daily-limits-in-zoho-creator
                                                                                                          • Enhancing Zia's service with better contextual responses and article generation

                                                                                                            Hello everyone, We are enhancing Zia's Generative AI service to make your support experience smarter. Here's how: Increased accuracy with Qwen One of the key challenges in AI is delivering responses that are both contextually accurate and empathetic while
                                                                                                          • CRM E-mail Sync from Outlook

                                                                                                            We are exploring Zoho as a possible new solution for our company. We are trying to understand further on how e-mail sync works. We use outlook. Our current CRM logs anytime we e-mail a customer so we can see in the CRM the message sent to the customer.
                                                                                                          • Run your help desk on your schedule

                                                                                                            In business, time is of the essence. This is especially true in a function like customer service, where KPIs such as response time and agent availability are the measures of success. Perhaps the most crucial consideration one needs to make about time is your hours of operation. These set expectations for your customer and for employees. To make communicating this information easier, we've revamped the way business hours and holiday lists work in Zoho Desk.   In order to accommodate teams that work
                                                                                                          • The Customer Happiness REST API is broken

                                                                                                            1. We are unable to extract the customerHappiness ( https://desk.zoho.com/DeskAPIDocument#CustomerHappiness#CustomerHappiness_ListallcustomerHappiness) object using the ticketNumber criteria. We keep getting HTTP 429 even when we limit to 60 calls per
                                                                                                          • How to setup pricing in Zoho

                                                                                                            Hi everyone, I am relatively new here and have just moved from my old inventory system to the Zoho one. I am trying to get my head around how it all works. I am mostly setup connected to a shopify store, but I do manual sales also For manual invoicing,
                                                                                                          • Account in Quick View Filter

                                                                                                            I have a report that I often run against a specific Account. Every time, I have to go into the edit menu and change the Advanced Filter. I would prefer to use the Quick View Filter, but it does not allow me to use the one and only field that makes any
                                                                                                          • Can the Product Image on the Quote Template be enlarged

                                                                                                            Hello, I am editing the Quote Template and added ${Products.Product Image} to the line item and the image comes up but it is very tiny. Is there anyway that you can resize this to be larger? Any help would be great! Thanks
                                                                                                          • Automatic Department and Employee Sync Between Zoho One and Zoho People

                                                                                                            Dear Zoho Support, I'm writing to propose a valuable feature request that would streamline data management and improve user experience within the Zoho ecosystem: automatic synchronization between departments and employees in Zoho One and Zoho People.
                                                                                                          • Zoho Expense and Chase Bank Visa credit cards - Direct Feed?

                                                                                                            Our company uses JP Morgan Chase Visa credit cards. We can't be the first to try and use a combination of Zoho Expense + Chase Bank + Visa Credit Cards --- anyone successful with this combination? 1. The direct feed automation isn't working. When I go
                                                                                                          • Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato

                                                                                                            " Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato" Hi need to send email, how can fix this? Thanks, Alice
                                                                                                          • Notes of Tasks in Zoho CRM

                                                                                                            Hello, Is there a way to filter the Notes that appear on a Task to only show the notes related to that specific Task and not display all the Notes of the objects related to that Task (Accounts, Contacts, Deal, etc). In essence, our team struggles to understand
                                                                                                          • Contact's title in "Contact Role Mapping"

                                                                                                            When I'm creating a deal, I'd like to see the contacts title in the listing. Right now, I only see this: How can I get the contact's title in there?
                                                                                                          • How do I filter contacts by account parameters?

                                                                                                            Need to filter a contact view according to account parameter, eg account type. Without this filter users are overwhelmed with irrelevant contacts. Workaround is to create a custom 'Contact Type' field but this unbearable duplicity as the information already
                                                                                                          • Image inputed in Zoho Form were displayed to small in exported version

                                                                                                            Good evening, my name is athallah, i am a trainee in government office Right now, i use Zoho form to digitalize an airfield monitoring form. my problem is, the image were to small to displayed in exported version. it really bad for formal presentation
                                                                                                          • API. How do I get responses submitted to the form?

                                                                                                            Hi, I'm trying to retrieve a list of form responses via the API. I've created a Self Client application in API Console. What scoup should I enter? What are the endpoints? Is there documentation on this anywhere? I've wasted a lot of time searching. GPT
                                                                                                          • Question about Zoho CRM Professional plan users

                                                                                                            Hello! I have a question about the Zoho CRM Professional plan. Is the pricing charged per user or per organization? Are there any free users included in this plan, or do I need to pay for each additional user separately? Thank you!
                                                                                                          • Communicating with emojis

                                                                                                            On July 17, we celebrate World Emoji Day! We're a bit late 😐 sharing insights about this day. But we just couldn't let it pass without a mention 😊 because emojis have a meaningful connection with customer service 💬 🤝. We do not want to miss out on
                                                                                                          • I’ve noticed that Zoho Sheet currently doesn’t have a feature similar to the QUERY formula in Google Sheets or Power Query in Microsoft Excel.

                                                                                                            These tools are extremely helpful for: Filtering and extracting data using simple SQL-like queries Combining or transforming data from multiple sheets or tables Creating dynamic reports without using complex formulas Having a Query-like function in Zoho
                                                                                                          • Zoho Books | Product updates | October 2025

                                                                                                            Hello users, We’ve rolled out new features and enhancements in Zoho Books. From iOS 26 updates to viewing reports as charts, explore the updates designed to enhance your bookkeeping experience. Zoho Books Updates for Apple Devices At WWDC 2025, Apple
                                                                                                          • Changing the Default Search Criteria for Finding Duplicates

                                                                                                            Hey everyone, is it possible to adjust the default search criteria for finding and merging duplicate records? Right now, CRM uses some (in my opinion nonsensical) fields as search criteria for duplicate records which do nothing except dilute the results.
                                                                                                          • Microsoft Teams now available as an online meeting provider

                                                                                                            Hello everyone, We're pleased to announce that Zoho CRM now supports Microsoft Teams as an online meeting provider—alongside the other providers already available. Admins can enable Microsoft Teams directly from the Preferences tab under the Meetings
                                                                                                          • Is it possible to create a word cloud chart in ZoHo Analystics?

                                                                                                            Hi there, I have a volume of transaction text that I would like to analyse using word cloud (or other approcah to detect and present word frequency in a dataset). For example, I have 50,000 records describing menu items in restaurants. I want to be able
                                                                                                          • Help integrating Aircall into Zoho CRM

                                                                                                            Hi all, We are need to get better AirCall integration into Zoho. We have configured in the Aircall dashboard but we have not done the Zoho side. We cannot see Zoho CRM information on incoming calls. And we calls and text's are not being logged. Specifically
                                                                                                          • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

                                                                                                            Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
                                                                                                          • Shopify Extension no longer working in CRM

                                                                                                            Zoho CRM and Extension are no longer working properly. We have used Shopify Basic for years. All of the sudden it stopped working, then started working again, and now no longer working again. There are several ways for Personal Information to sync from
                                                                                                          • How to keep track of bags, cans, drums of inventory?

                                                                                                            We buy and sell products that are packaged in bags 🛍️, cans🥫, drums🛢️, etc. with batch numbers. When we get a shipment of one of the products, how do we track we received (say) 10 cans each of 5L of a product and maybe we received 10 cans of another
                                                                                                          • Easy third party collaboration: Zoho Flow Integration

                                                                                                            Third-party integrations extend your project functionality with improved workflow, and data processing. With Zoho Flow integration you can include multiple third party actions into your project or task automation. Add Zoho Flow action in Workflow rules
                                                                                                          • Zoho Inventory - How to pay a supplier up front then receive multiple deliveries

                                                                                                            How do we manage situations where we pay a supplier up front, then the receive the products in increments? Example Workflow: Create Purchase Order > Receive Bill for full amount > Receive Items 2 or more deliveries. Currently, once a Bill is created against
                                                                                                          • Introducing Configure, Price, Quote (CPQ) in Zoho CRM | Public early access 2023

                                                                                                            Greetings Customers! We're excited to announce that the CPQ feature will soon be available in Zoho CRM and accessible to all accounts using the Professional, Enterprise, and Ultimate editions. We've opened this feature to select customers, and it'll be
                                                                                                          • Next Page