Request to Add Support for PDF Templates and More Flexibility in Email Editor
Hi Zoho Campaigns Team, I hope you're doing well. I wanted to share some feedback and request a few improvements in the Email Template feature of Zoho Campaigns. Right now, we can create email templates using the HTML editor, which is helpful. But we’reEcommerce integration with prestashop
Development of campaigns integration with prestahop. When???Time Limited Coupon or Expiring Link in Workflows
I would like to see a feature where I can include a time limited link in Workflow Campaigns. For example: I could link to a sales page with a discount and set the link to expire after 24h. The link would be generated by Campaigns for each campaign sentQuick resend/One-off send function
Sometimes I might follow up with someone that opened an email and they say "Can you please send the email to me again?" Also, on occasion, a new person may have joined my mailing list and just missed a recent campaign, so it would be VERY handy just to send them the campaign email. Obviously, there is currently no quick or easy way to do this. So, would it be possible to have such a feature? It could work from a number of places, but probably the quickest and easiest way to implement it is underAdd Video block needs improvement
I regularly send out links to videos in my campaigns and I find that built in video block is never good enough to use in my campaigns, so I have to make a thumbnail in Canva and upload it or screenshot the actual video on YouTube. The concept of the videoTip of the week 63- Know your contacts well with polls in Zoho Campaigns
Communication in its true form is characterised by feedback. In email campaigns there are a few avenues via which you can achieve this. Using polls in Zoho Campaigns is one such way. With polls enabled in campaigns, your contacts can interact with your emails and help you understand them well. There are three types of polls available to be enabled in your email campaigns: Basic poll Rating based poll Reaction based poll Basic poll- Provide a question and allow the email recipients toCurrent Year Merge Tag
I am looking for a way to add the current year dynamically to email campaigns. For example "Copyright 2024", so that templates are always up to date and this would also really help with automations. Another example could be a Happy New Year email whichEvergreen email sequences in Zoho Campaigns
Dear Zoho Campaigns Team, I’d like to propose a new feature for Zoho Campaigns called Evergreen Email Sequences, building upon the existing Autoresponders functionality. This addition would empower email marketers to create and manage long-term, sustainableTip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beReusuable Sections & Universal Brand Settings
Zoho Email Campaign setups take longer than other software I've used because it doesn't have reusable sections or universal brand settings (fonts and colors). These enhancements should be added to help us create our campaigns more easily.Tip of the week 34 - 5 ways to maintain your email list
A proper email list often reflects the reach of an institution. This reach is coveted by all but achieved by some. We often forget about drawbacks and incline towards numbers. Success is often reflected by quality and not quantity. This simple message reverberates in maintaining a hygienic email list. Here are five tips which will help you maintain a proper email list. Organic email lists Non-stop competition can make us susceptible to shortcuts like buying and renting lists from third partyEmail marketing activities for the 2022 holiday season
If you're an email marketer and you're finding it difficult to gather and plan email campaigns around this holiday season, here are some ideas to target each audience during each holiday or festival. Customers expect to see emails on special offersAdd Bounced as an Email Action / Notification for Bounced Emails
This is one of the hard requirements for the clients we're servicing. They want to get an internal email notification whenever the email they sent to their contacts have bounced, so that they can look into it and update the email address. Currently, theHow to create email cadences in Zoho CRM with workflows
Hi There, I am trying to create a workflow in Zoho CRM that allows us to do the following: 1) Go to contact and click "enroll in cadence" 2) 15 days later email 1 sends to Contact & updates enroll in cadence filed to email 1 sent 3) 15 days later, ifzcsend.net is blacklisted
I spoke with several IT people, and discovered that the server associated with zcsend.net is blacklisted, which explains why many responses to our emails are either not being received by us, or even worse, our recipients are not receiving emails sent by the "zcsend.net" server. May I suggest that Zoho use a more credible server other than zcsend.net, so that those of us who are paying for a service (campaigns) that what we pay for is of higher quality? I am suggesting this because I am the middleSet a Workflow Email Delay to Minutes
Starting to play with Zoho Campaigns workflows. My first concern: I'm looking into sending out automated emails based on type of a potential job which is collected on the contact form. I found a multi-way condition building block to disperse the emails accordingly. I see that I can set a delay in sending my first response and I vouch for that - I do not want to scream "You've got a roboemail!" with an immediate reply, impossible to write so quickly by a live person. I want it to look like I spentCampaigns Folders
It would be nice to be able to organize campaigns by folders. Currently all campaigns are in a very long list. My client would like to group campaigns by product so that they can see all related campaigns in a common folder. Thanks!Tip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sTip of the week 84: Leveraging your online store's product imagery
Cover image It's a well-known fact that product imagery occupies a crucial spot in every e-store owner's checklist. As an ecommerce business owner, you were probably very diligent in uploading aesthetic and attractive images to your store. So it's onlyInteractive email functionalities expected in Zoho Campaigns
Interactive responsive emails are the holy grail of email marketing. They boost customer engagement and significantly increase email interaction. Some of the interactive email elements are expected to incorporate in Zoho Campaigns in 2024 are: AnimatedMass Tagging Of Subscribers Who Clicked A Link - AFTER Campaign Is Sent
I love the feature that lets you add a tag to a contact automatically when they click a link in a campaign, but it would be super useful to be able to do this en-masse for previous campaigns sent before automated tagging was setup. I just started taggingIntegration with Qualtrics
Hi Zoho, Any discussion around having an OOTB integration with Qualtrics web survey platform? Thanks, DennisCentralized updating of the email templates
I have observed this while setting up workflows for our clients. Whenever we edit an email template in the Library, the workflow/s that the email templates are associated with are not updated. What we do is edit the workflow/s, and re- associate the modified/updatedFree Online Training on Zoho Inbound Marketing Strategies
Try our free "Zoho Inbound Marketing" online training course. In this course are more than 22 inbound marketing strategies complete with text and videos. Enroll Here: https://www.zomarketingautomationtraining.com/course/inbound-marketing-with-zoho-mReport > Compare Campaigns - Subject Line of each email should be displayed
Hey So, when doing a compare campaigns analysis, the current UI does not allow for the subject line of the campaigns to be shown. This is the MOST critical factor impacting open rate. Can you please add it? Thanks! JohnPlease allow facebook pixel to be added to forms
We use forms to create landing/squeeze pages, right? I don't understand why we are not able to insert FB pixels in them to track the conversions. It just creates bottlenecks having to first figure this out and then not being able to actually do it.Global Email Action Triggers
We need triggers for email actions globally. Example, any time someone clicks on an email link, do this action. Right now, you have to set it up for every single email! If you have strategic email campaigns, that would be so many workflows! This makesTip of the week 67- 5 tips to make your preheader effective
Preheders are often caught between the subject line and content of an email. The importance of this section is often limited to providing details to the subject line and summary of the content. A detailed look will say otherwise. For an email marketer, a preheader is often a decider on the grounds of relevance, clarity, curiosity to name a few. Here are five ways to help you create preheaders that can connect well with your email recipients: Make use of characters Preheaders are mostly limited toDocumentation
We all all save time if you add a high-level explanation, introduce the principles, concepts, and use cases before getting into a tech doc. Example I understand in the automation part the difference between the mail activity and the answer to an emailTip of the week 41- Effective email list segmentation: The basics
Email list segmentation is to help email marketers realize that all contacts are unique, each of them having their own interests and preferences. Once you've identified the target market, you've laid a solid foundation for your email marketing strategies—email opens, click-through and conversions. In Zoho Campaigns, creating sub-sets for your list of contacts is done with the help of standard and bulk segmentation. With bulk segmentation, long and bulky lists are easily segmented. All you have3 tips to plan your post-holiday email campaigns with workflows
Holiday seasons are indeed a great time for businesses to connect and engage better with their contacts. However, it's essential for an email marketer to put on their creative hat again to send out a post- holiday email campaign. Why post-holiday emailHoliday Email Tips - Wrap up your holiday season with an aim for a better new year
There's a popular saying: "All's well that ends well." This probably rings especially true if you're an email marketer. With the new year looming in the distance, now's a good time to sit down and plan your annual year-end email campaign. But you mightTip of the week 15 - Add subscription-preferences option. Drive more engagement.
If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers. You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds.Holiday email tips: Boost your e-store's revenue with AI-based product recommendations
You have an online store; you have customers. What better time to engage them than the holidays! In customers, you have an audience that trusts your business. If your holiday email promotions are in line with their taste and preferences, they mightFive mistakes to avoid while sending holiday email campaigns
Any email marketer will vouch for the importance of a good holiday email marketing strategy. Needless to say, it is one of the busiest times of the year for them. A lot of planning is required to maximize from the celebrations. However, often marketersIntroduce folders for segments
It would be nice to have folder functionality for segments like in lists ( within zoho campaigns > contatcs )Please Add a Cancel Option to the Back Arrow
When you're working on a campaign and are choosing elements in the left sidebar, there are two back arrows stacked on each other. The upper one takes you out of the builder and the lower one takes you to the previous menu. My logical brain knows thisTip of the week 97 - 3 fonts to use in your email templates
Fonts in email templates have a very tricky role. They need to be expressive and clear but not to the extent of taking the limelight off the CTA button. They play an important role in conveying your message while staying true to the brand design and values.Display the segment record count beside the segment name
It would be nice to see the number of records within a segment immediately near the segment name.Alert Admin when fewer than X contacts added within Y days
One issue we have experienced a couple of times now is our Syncs not working. While we can work with your team to resolve and fix the issue, sometimes we can go a few weeks without realizing the issue exists. We would like a feature/option to send anNext Page
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Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.Introducing the revamped What's New page
Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the mainGmail is ramping up its email sender policy as of November 2025
Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, weBot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns
Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automatedAttention: Changes to 10DLC TCR pricing and new authentication requirements
Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These
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New to automation - please help
Hi there! We are new to automations in Zoho. We built out one automation campaign and it seems to be firing off for some people but others not. Please advise what's the best practice or if anything we should tweak. Thank you so much!Links are incorrect when sent out
I'm adding in hyperlinks into my eDM. When I send a test email, it's all correct. However, when I send out the eDM, all the hyperlinks jump up one space so none of the links are opening to the correct page. Why is this happening and how can I fix it?Saving sent email campaign as PDF
I'm looking to add all campaigns sent to an archive folder in sharepoint. Is there anyway to accomplish this in Zoho Flow ? I'm falling at the first hurdle ... can I automatically save a sent campaign as a PDF to a folder location ?Why can't I see images uploaded by other users in the Library for Campaigns
We are several users of zoho Campaign. I have uploaded visuals of our company, but my team members can't see them.Email authentication
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Marketer's Space: Proven tips to improve open rates – Part II
Hello Marketers! Welcome back to another post in Marketer's Space! We're continuing from where we left off a fortnight ago. We ended the previous post discussing the subject line, and we'll continue from there. Let's dive right in. Pre-header Pre-headerMarketer's Space: Proven tips to improve open rates – Part I
Hello Marketers! Welcome back to another post in Marketer's Space! In this week's post, we'll discuss the ever-important concept of open rates. This will be a multi-part series, as we have a range of topics to cover. Open rates—which measure the percentageMarketer's Space: Why mobile optimization deserves a place in your email strategy
Hello Marketers, Welcome back to Marketer's Space! Today, we'll talk about the importance of creating mobile-friendly email designs. While mobile phones were once used only to make phone calls, today they're used for almost everything, including texting,Marketer's Space - Holiday season email marketing tips you should know
Hello Marketers! Welcome back to another post in Marketer's Space! 'Tis the season—that time of the year everyone eagerly anticipates. While most look forward to relaxing, marketers will be super-busy from late November to early January. Mistakes canGmail is ramping up its email sender policy as of November 2025
Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we
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