Administrators can enable lenient mode in the attendance service, allowing the system to calculate total working hours based on valid check-in and check-out. With this setup, employees only need to check in at a specified time to be marked present for the entire day. You can manually set the expected working hours for employees or set them with their assigned shift timings.
Learn more.
To cofigure this, navigate to Settings (gear icon) > Attendance > Configuration > Attendance Policy.
Annual Paid Leave (Article 39)
Under Article 39 of Japan’s Labor Law, employees who have worked for six months and attended at least 80% of their scheduled workdays are entitled to paid leave. The number of leave days increases with years of service. Employers are required to grant this leave, but they can adjust the timing to ensure it doesn’t affect business operations.
Feature Explanation
Using the leave type gallery feature in leave service, administrators can define the annual leave policy with accrual options to specify how many days are granted and when they are credited. The rest option lets you set rules for leave reset, carry forward, and encashment.
With the leave type gallery in settings, administrators can select a predefined leave policy template specific to the Japan region.
To configure this, go to Settings (gear icon) >. Leave > Configuration > Leave Policy > Leave Type Gallery.
Core Working Hours for Flexi Shift
In Japan, flextime systems allow employees to adjust their start and end times within a set framework, often including core working hours. Core working hours are the specific time slots during which employees are required to be present at work.
Feature Explanation
Core working hours are the fixed time period within a shift during which employees are required to be actively working, even if their shift allows for flexible start or end times. For Example: If a shift runs from 9:00 AM to 5:00 PM and the core hours are 10:00 AM to 3:00 PM, employees can begin earlier or later, however must be present during the 10:00 AM to 3:00 PM window for team collaboration and to support operational efficiency.
To configure this, Settings (gear icon) > Shifts > General > Manage Shifts > Add Shift.
In Attendance, administrators can enable the grace period policy to set allowed deviations for core working hours. Once the limit is exceeded, a specific type of leave can be deducted as a consequence.
Navigate to Settings (gear icon) > Attendance > Configuration > Specific Policies > Add Specific Policy .
Holiday Classification
Set up holiday classifications to facilitate different pay rates for employees who work on holidays. You can tag these classifications to holidays of your organization's calendar.
To configure this, navigate to Settings (gear icon) > Leave > Configuration > Additional Options.
Employees can view the holiday along with its classification type, and the classification is also included in related Leave service reports.
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In addition to the system classifications, you can click
Add Classification to add new holiday classification.

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After adding a new one, to view this navigate to
Leave (left side bar) >
Holidays. Click on the filter option (right corner) and select the holiday classification you added.

Example holiday classifications include: Public Holiday, Bank Holiday, Regional Holiday, Weekend Holiday, and more.
Late Arrival & Early Exit Reminders
By enabling the required notifications to alert the reporting manager if their reportees check in late, check out early, or fail to check in based on their shift schedule.
To configure this,
Navigate to Settings (gear icon) > Attendance > Configuration > Check In and Check Out.
- For every late check-in: The reporting manager will receive an instant notification.
- For early check-outs: A notification will be sent to the reporting manager at the end of the shift, listing all employees who checked out early.
- For missed check-ins: A notification will be sent at the configured time, listing all employees who have not checked in.

- To customize Email Template to your organizational preference, click Customize Email Template.
Labor Union Representative
A labor union representative in a Japan-region IT company is an employee selected or appointed to represent workers’ interests in negotiations with management over working conditions, wages, and labor rights.
In Zoho People, you can add Labor Union Representatives who may either be internal or external. Internal representatives are employees within the organization, while external representatives are from outside the organization. Each representative serves for a defined tenure, and at any given time, the position can be held by an internal representative, an external representative, or both simultaneously.
Feature Explanation
Only Administrators have access to add a Labor Union Representative.
Follow the steps bellow to add a new Labor Union Representaitve record:
- Navigate to Operations and select the Attendance service.
- Select the Labor Union Representative tab.
- Click on the Add Representative buton.

- Use the drop-down menu to select the representative type.
– If you choose Internal, select an employee from within your organization.
– If you choose External, enter the representative’s details such as name, email, and address.
– If you choose Internal & External, select an internal employee and also provide the external representative’s details.
Proceed by defining the representative tenure by using the date-range selection options.

Click on Add Record. The Labor Union Representative record will now be successfully added.
NOTE
For the same tenure, you will not be able to add multiple records.
Extra Agreement Handling
Extra Agreement Handling is a Japan-specific feature that allows administrators to record special clauses. These clauses define periods during which designated employees are legally permitted to work extended overtime.
For each employee a maximum of 6 special clauses (extended overtime) records can be added within a year, i.e, the system will not allow adding more than six instances within a year.
Feature Explanation
NOTE
Only Administrators have access to view/add/edit special clause records.
Administrators can add special clauses, which are records that legally permit extended overtime for a designated employee. Follow the steps below to add a record:
- Navigate to Operations and select the Attendance service.
- Select the Extra Agreement Handling tab.
- Click on the Add Special Clause button.

- Use the drop-down to select a specific employee. Use the date range selection option to define the period of extended overtime.

- Click Submit. The record will now be added.