Announcing New Features in Trident for macOS (v.1.20.0)

Announcing New Features in Trident for macOS (v.1.20.0)

Hello everyone!

Trident for macOS is here with interesting features and enhancements to elevate your workplace communication and productivity. Let's take a quick look at them.

Change the "From" email address easily. 
When composing or replying to an email, you can now change the "From" address between all your logged in accounts directly in the Mail Composer. This lets you choose which email account to send the message from, helping you maintain the right context for your conversations.


Slash commands are now supported in the Cliq module. 
You can now use slash commands from the chat box inside the Cliq module to execute frequently performed actions like pinning messages or muting channels. Quickly execute actions with built-in or custom slash commands. 


Join Calls and Meetings even when App Lock is on. 
Incoming call and meeting notifications will no longer be hidden with App Lock. You can now receive and join calls and meetings in the audio-only mode even when Trident is locked. However, if you want to share your video or screen, you'll have to unlock the app.  

Add Webex as a conference platform. 
You can now use Cisco Webex as a conference platform while creating calendar events. To leverage this new addition, make sure to configure your email account with Webex and enable the integration in the Zoho Calendar web app. 

Customize the way you view your tasks. 
You can now sort your tasks by created, modified, or due dates to stay on top of what matters most. 

With drag-and-drop reordering now available in the Board View, you have more flexibility to organize tasks exactly how you need.

Enhance readability with more font sizes.
More font sizes have been added to give you better control over text appearance in Trident. 

To leverage these new features in Trident, update the app to the latest version by following the steps below:
  1. Open Trident.
  2. In the system menu bar, click Trident.
  3. Select Check for Updates from the menu list.

Don't have the app yet? Download it from the website and experience a smarter way to work.

Give these features a spin, and let us know your feedback and suggestions in the comments section below. You can also reach us at trident@zohosupport.com.

To submit your feedback directly through the app, follow the steps below:
  1. Open Trident.
  2. From the system menu bar, click Help.
  3. Select Send Feedback.
  4. In the feedback window, enter the necessary details under Subject and Feedback Content.
  5. When you're ready, click Submit.

We look forward to hearing from you!

Until next time,
Sneha

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts





                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方







                                                                                                            • Recent Topics

                                                                                                            • Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates

                                                                                                              Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use
                                                                                                            • Weekly Tips: Manage External Images in Zoho Mail

                                                                                                              When you receive emails every day, whether from clients, newsletters, or services, many of them contain external images that automatically load when you open the message. While this can make emails look more engaging, it can also impact your privacy and
                                                                                                            • Implementing a Self-Invoicing/Vendor Portal in Zoho Creator

                                                                                                              Hello Zoho Community / Creator Experts, We would like to build a Self-Invoicing Portal (Vendor Portal) in Zoho Creator for our external contractors. Our goal is to allow approved contractors to log in, submit their invoice details (hours worked, project
                                                                                                            • Function #32: Schedule low stock notifications on a timely basis to specific users of the organization

                                                                                                              Hello everyone and welcome back to our series! For a business that heavily relies on inventory, monitoring the stock levels and getting timely notifications of low stock items will ensure a smooth sail. Zoho Books allows you to always keep a check on
                                                                                                            • Is it really true that I can't set the default 'deposit to' account in 2025?

                                                                                                              I've been using Books for 7 years and the default account has never been a problem. I usually manually reconcile invoices and have never had a thought about which account. It has always been my account. However, I recently noticed that for the past 4
                                                                                                            • SINCH HUB MESSAGEMEDIA with ZOHO DESK

                                                                                                              1) what I need from MessageMedia, 2) what I want to confirm on the Zoho Desk Dev Forum. MessageMedia – needs and requirements Goal: Send SMS from a Zoho Desk widget for EU users. Auth: HTTP Basic (API Key + Secret). Keys must not live in the browser.
                                                                                                            • Configuration failed: 200 response not received for POST request.

                                                                                                              Hello, I am trying to set up a webhook to connect with an Salesforce but I receive the following error from Zoho: Configuration failed: 200 response not received for POST request I have tried testing it on webhook.site as well and receive the same error
                                                                                                            • Function #46: Auto-Calculate Sales Margin on a Quote

                                                                                                              Welcome back everyone! Last week's function was about displaying the discount amount in words. This week, it's going to be about automatically calculating the sales margin for a particular quote, sales order or an invoice. Business scenario Where there is sales, there's also evaluation and competition between sales reps. A healthy rivalry helps to better motivate your employees to do smart work and close deals faster and more efficiently. But how does a sales rep get evaluated? 90% of the time, it's
                                                                                                            • Invalid URL error when embedded sending url into iframe for my website when using in another region

                                                                                                              Hi team, My site is currently working on integrating your signature feature as part of the system functionality, it's working great but recently there's been a problem like this: After successfully creating the document, i will embed a sending url into
                                                                                                            • 2024 Email Authentication Standards: Elevating Security with Google and Yahoo

                                                                                                              In contemporary email communication, email authentication plays a pivotal role in mitigating email fraud, spam, and phishing attacks. Brace yourself for a new level of security. Starting February 2024, Gmail and Yahoo will be implementing robust email
                                                                                                            • New features released: Data from Picture for Web, Pattern Fill, and Translation in Zoho Sheet!

                                                                                                              Hello Sheet users, In 2024, the Zoho Sheet team focused on research and development to bring new features that add to functionalities like productivity, data management, collaboration, and more. This year, we're all set to roll them out incrementally
                                                                                                            • Kaizen #59 - Creating alerts and custom messages using Client Script

                                                                                                              Hello everyone! We are happy to resume our Zoho CRM Developer Community series - The Kaizen series! Welcome back to the new start of Kaizen! This post is about Client Script and its simple use cases involving ZDK Client functions. What is Client Script?
                                                                                                            • [Webinar] Zoho Writer for content creators and publishing houses

                                                                                                              Managing multiple drafts, edits, and client reviews doesn't have to slow you down. Join our upcoming webinar to see how Zoho Writer helps content creators and publishing houses create, edit, and publish seamlessly—all in one place. You'll learn how to:
                                                                                                            • Universal search

                                                                                                              Hi, it would be useful if the search bar was universal-so if you entered a term, it would bring up results from contacts, candidates, clients etc all at the same time (but broken down under the relevant headings)
                                                                                                            • Attachment reminder?

                                                                                                              My team and I often need to attach files to our messages, e.g. an explanatory screenshot or a shipping label. More often that I want to admit I mention the attachment but forget to actually attach it. Some email clients have a check-for-missing-attachments
                                                                                                            • ZIA in Zoho Cliq

                                                                                                              Is It possible to use the ZIA feature from Zoho Analytics in the Zoho Cliq?
                                                                                                            • Automating CRM backup storage?

                                                                                                              Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,
                                                                                                            • Multiple upload field CRM

                                                                                                              I desperately need the functionality to add more than one upload field to web to contacts form. How can I do this?
                                                                                                            • Critical Need for Global Search in Zoho FSM

                                                                                                              Hello Zoho FSM Team, We are currently in the process of deciding whether to fully transition to Zoho FSM for managing our field service operations. At present, our team actively uses Zoho Desk (with over 50 users) and Service Fusion, which we are considering
                                                                                                            • Collections Management: # 1 Payment Collection is All About Convenience

                                                                                                              "Sir, can you come tomorrow? My manager wasn't available for the cheque sign-off", the customer said, avoiding eye contact. Ravi forced a polite smile, but inside, he felt a sense of defeat. He had already visited the customer's office twice in the last
                                                                                                            • Can the Product Image on the Quote Template be enlarged

                                                                                                              Hello, I am editing the Quote Template and added ${Products.Product Image} to the line item and the image comes up but it is very tiny. Is there anyway that you can resize this to be larger? Any help would be great! Thanks
                                                                                                            • Audio/video quality issues with Zoho Meeting – Any roadmap for improvement?

                                                                                                              Hi Zoho Team, We’ve been using Zoho Meeting for both internal and external meetings, and unfortunately, the experience has been consistently poor. The video and audio quality are so unreliable that it often renders meetings ineffective—especially with
                                                                                                            • Cash based businesses cannot use the new fixed asset module

                                                                                                              Hello all, If your bookkeeping is reporting in cash, you cannot use the new fixed acid module, as it does all the depreciation bookings accrual and not cash. This is definitive and you can't turn them into a cash booking. They will never appear in your
                                                                                                            • Zoho Learn & Zoho Connect

                                                                                                              Hi, Is there a way to sync the knowledge base we have in Zoho Learn with the manuals section is Zoho Connect? Thanks,
                                                                                                            • Apply Payment Received Amount Zoho Books Invoice

                                                                                                              Hello team here is the sample code How can apply the payment received record over a unpaid zoho books invoice. //......................... paymentID = customer_payment.get("payment_id"); organizationID = organization.get("organization_id"); paymentmaplist
                                                                                                            • Zoho Books Finance Modules Not Accessible in Zoho CRM Mobile App

                                                                                                              We have integrated Zoho CRM with Zoho Books using the Zoho Finance Suite integration. In the CRM web version, we can see the Finance modules (Estimates/Quotes, Invoices, Sales Orders, Items, Payments) and are able to create invoices and quotes directly
                                                                                                            • Making preview pane "stick"

                                                                                                              Hello, Is it possible to fix/dock the preview pane so that it's always there? The modern monitors are all very wide so there's plenty of space horizontally. Having the preview pane disappearing and appearing again when you click on an email message in
                                                                                                            • [Live Webinar] New in Zoho WorkDrive: AI enhancements, Data Loss Prevention, Version Controls, and more

                                                                                                              Hello everyone, We're excited to bring you another round of powerful updates in Zoho WorkDrive! Join us on May 15 for an exclusive live webinar where we’ll unveil the latest features designed to enhance your team’s productivity, collaboration, and data
                                                                                                            • Live webinar: Streamlining legal operations: Leveraging Zoho WorkDrive for law firm success

                                                                                                              Hello everyone, Managing legal documents across departments and jurisdictions can be complex, but it doesn’t have to be. Join us on March 6 for an exclusive webinar where we’ll show you how Zoho WorkDrive empowers legal teams to stay compliant, organized,
                                                                                                            • Live Webinar: Optimizing back-office operations in the manufacturing industry to maximize profitability

                                                                                                              Hello everyone, We’re excited to invite you to our upcoming live webinar on February 6! Discover how Zoho WorkDrive can help manufacturing businesses optimize back-office operations, improve efficiency, and boost profitability. Our product experts will
                                                                                                            • Live webinar: 2024 recap of Zoho WorkDrive

                                                                                                              Hello everyone, We’re excited to invite you to our year-end live webinar! This session will take you through the transformative features and updates we’ve introduced in Zoho WorkDrive this year, helping you streamline document management like never before.
                                                                                                            • Live webinar: Explore WorkDrive's seamless integrations with key Zoho apps

                                                                                                              Hello everyone, We’re excited to invite you to our upcoming live webinar, where we'll delve into the seamless integration of WorkDrive with other key Zoho applications! This is a fantastic opportunity to enhance your productivity and streamline your workflows
                                                                                                            • Live webinar: Getting the most out of WorkDrive in Zoho Workplace

                                                                                                              Hello everyone, We’re excited to invite you to our upcoming live webinar, where we’ll explore how to maximize your use of WorkDrive as part of the Zoho Workplace bundle. This is a fantastic opportunity to elevate your productivity and streamline your
                                                                                                            • Live webinar: Mastering data migration, organization, and team collaboration

                                                                                                              Hello everyone, We’re excited to invite you to our upcoming live webinar! Discover how to seamlessly migrate your data, optimize file organization, and boost team collaboration using Zoho WorkDrive’s powerful features. This is a fantastic opportunity
                                                                                                            • BARCODE PICKLIST

                                                                                                              Hello! Does anyone know how the Picklist module works? I tried scanning the barcode using the UPC and EAN codes I added to the item, but it doesn’t work. Which barcode format does this module use for scanning?
                                                                                                            • Join our live webinar: Explore the WorkDrive TrueSync application!

                                                                                                              Hello everyone, We are thrilled to invite you to a live webinar focused on mastering the WorkDrive TrueSync application. Discover how to seamlessly sync your content between the cloud and your computer, ensuring smooth and efficient file management. Our
                                                                                                            • Bug tracking

                                                                                                              Hi, does anyone know how to track errors during picking or packing? This way I can keep track and see how to improve and prevent errors in this area.
                                                                                                            • Zoho Creator customer portal limitation | Zoho One

                                                                                                              I'm asking you all for any feedback as to the logic or reasoning behind drastically limiting portal users when Zoho already meters based on number of records. I'm a single-seat, Zoho One Enterprise license holder. If my portal users are going to add records, wouldn't that increase revenue for Zoho as that is how Creator is monetized? Why limit my customer portal to only THREE external users when more users would equate to more records being entered into the database?!? (See help ticket reply below.)
                                                                                                            • Script Editor not an option

                                                                                                              I am trying to apply a script to a sheet and Script Editor is not an option. I don't want to go outside Sheets to do this (like Creator) if it can be done inside Sheets.
                                                                                                            • Envio de mails

                                                                                                              Hola! No puedo enviar mails pero si recibirlos. No se como solucionarlo! Mi dominio es chidobebes.com.ar
                                                                                                            • Next Page