Zoho Developer Community Monthly Digest - November 2023
Hello everyone,
Welcome to the November edition of the Zoho Developer Community Digest. We are back with some exciting updates and noteworthy discussions within our developer community. Let's get started!
November Highlights
Zoho Developer Hangout - Episode 11
In this episode, Zoho MVP @Bhoomi Joshi and her teammate @Ram Adarasupally from Intovex LLP, shared their insights into the importance of custom portals, the integration of Zoho applications with third-party web portals, and the technology stack utilized in the underlying architecture. Additionally, they reviewed the business process of a custom portal through a demonstration focusing on banking integrations and custom API. Watch the recording of the meetup here.
Extensions 101 (Cont.)
The first five sessions of this series provided an overview of several key features within Sigma platform, such as building extensions, authentication mechanisms, authorization methods, and creating widgets. The recently concluded sessions delved into the authentication mechanism and the corresponding authorization strategy, particularly in the context of integrating Zoho CRM with other applications. Check out this playlist for all the session recordings.
Zoho Finance Developer Portal
We're excited to introduce an exclusive platform designed to enable developers and businesses alike in creating extensions for Zoho Finance applications. Read through this blog and explore all the features of the developer portal.
Upcoming Events
- Year-end Git-Together: It's time to unwind, connect, and share. We're excited to invite you to an exclusive virtual coffee chat (BYOC - Bring Your Own Coffee!) with the developer community on December 15 at 3:30 PM AEDT & 8:00 AM PST. We want to hear your journey, the challenges you conquered, and the lessons that made you the developer that you are today. This is a no-agenda meetup curated to create a space for you to share your tech-story and aspirations for 2024. Register here for fun and inspiring conversations with your peers.
- Creator Tech Connect Series: Creator's tech connect series would comprise of technical sessions that provide immersive training on the key essentials and technical nuances of building a solution in Zoho Creator. This is a great opportunity for our developer community to stay informed about Creator's new feature releases, product roadmap, best practices to follow while scripting in deluge, new deluge concepts, and cloud functions.
Date: December 14, 2023
Topic: Release Updates and Recap Series in Zoho Creator - Part 3
APAC & ANZ: 11 AM to 12 PM IST - Registration Link
Americas & EMEA: 9 PM to 10 PM IST - Registration Link - Zoho Writer Webinar: In this webinar, you will learn to create interactive forms or turn PDFs into fillable forms, generate documents in bulk and share them for negotiation, review, approval, or signature, and automate routine tasks with document workflow tools. Registration and more details here.
Community Discussions
Zoho Developer Forum
- Is there a way to control the JSON response returned by the CRM function REST API? @Emranul Hassan sure has a solution, and he has elaborated it in detail with a code snippet in this conversation.
- Modifying field names can often create confusion with its corresponding API names. Check out the different approaches suggested by the community to @Philip when he sought help to find API name of a field.
- Here's a solution from @Anant Garg for invalid_client error while fetching access token from grant token.
- This is how @Pheranda Nongpiur helped @Jin Yeh with the functions to use when trying to validate the account status as "Success" or "Inactive" when the opportunity's stage changes to "Closed Won" or "Closed Lost."
- Check out this solution suggested by @Sunderjan Siddharth for implementing a counter on CRM records to monitor the frequency of actions taken on a record.
- Go through the solution suggested by our MVP @Bhoomi Joshi for attaching a file to a field in CRM.
Developers ZUG Cliq Channel
Note: These conversations are confined to the Developers ZUG Cliq channel members. If you're keen on becoming a part of this space, please fill in this onboarding form to receive your invitation to join the channel.
- Follow the suggestions by @Mike Simpson and @Steve Slothouber to download all records from a View in CRM.
- Check this thread to understand the solutions provided by @Greg Belnap and @Maureen to @LaVerne Cox about her use case for triggering email to contacts in her custom module.
- Here's an interesting conversation regarding converting language when adding a lead to your CRM from an external website. The focus was on translating the date field into French, and various workarounds were suggested. For more details on this topic, check out the link, especially if you're working on a similar task.
- Wondering how to retrieve messages from a specific time and a way to forward messages on Cliq? Then this thread is for you.
- If you also faced the bug while using an invokeurl task to send_mail, then this is the chat you should take a look at and participate too. The solution is to set the org_email to true.
Resource Spotlight
We've consolidated all the resources from the developer community learning series into a centralized hub for your convenient access. Consider bookmarking the Zoho Developer Community website to stay informed about the latest updates in the developer community.
- Zoho Cliq for Developers 101: Get an overview of the tools available in the Cliq Developer Platform and their optimal use for automating daily tasks, integrating Cliq with other apps, and creating custom solutions for your business operations. Be sure not to overlook the fascinating use cases implemented by the Zoho Cliq team for our staff.
- Zoho Creator Webinar: Get access to the previous Zoho Creator Session Recordings below:
- Previous Session Links (Youtube):
- Learning Table Series: Creator for Hospitality
- Creator Tech Connect: Zoho Creator Release Updates - Part 1
- Creator Tech Connect: Zoho Creator Release Updates - Part 2
- Playlist Links (Youtube):
- Previous Session Links (Zoho Creator Studio):
- Playlist Links (Zoho Creator Studio):
- Building Extensions for Zoho Projects #3: In this post, learn how to publish and install an extension, and share a private extension with a user.
- Kaizen: This series aims to benefit developers to gain insights into the various developer tools available in CRM.
- Kaizen #110: Learn all about locking records through APIs.
- Kaizen #111: Learn how to set default values for fields based on different layouts using Client Script.
- Kaizen #112: Learn how to raise Signals in Zoho CRM through functions.
- Kaizen #113: Learn how to raise Signals in Zoho CRM using Zoho Flow.
- Zoho CRM Developer:
- We have released the Data Model feature that helps you understand and visualize the overall structure of your CRM data, and identify the relationships between different entities.
- We have updated our Services APIs where you can create and update “Not in Use “services outside business hours/days.
- You can now bulk import data to modules that have children like subforms, multi-select lookup, and multi-user lookup fields in a single job. Refer to this doc for more details.
- Circuits in Zoho CRM is now available to all users in the US, EU, and IN DCs(all editions except Zoho One). Check out this announcement for more details.
- We have increased the maximum available daily credits for the Enterprise and Professional editions of Zoho CRM. Refer to this announcement to know more.
- SDK updates:
- Zoho Creator: This post contains the latest updates and developments in Zoho Creator.
- Deluge: This post features the highlights from the past month.
- Zoho Writer: Discover the upcoming improvements to the Merge and Store API, including the introduction of v2 and the phase-out of v1.
Community Spotlight
ZDH Speakers
The contributions of our ZDH presenters have been instrumental in the success of the this segment. We extend our heartfelt appreciation for their efforts.
As a continuation of featuring a ZDH presenter each month, this time, we would like to introduce our fourth ZDH presenter, Jeremy Nagel. Explore this post to discover the knowledge and insights he shared with the community.
Cliq Channel Contributors
The Developers ZUG Cliq channel has consistently served as the primary hub for community members seeking technical assistance and engaging in savvy discussions. Here are our top contributors who have gone the extra mile to support and assist the Zoho Developer Community:
We want to express our sincere appreciation to all our community contributors. Your commitment, expertise, and the time you invest are invaluable to the community.
We appreciate you dedicating your time to peruse this month's digest. Make sure to follow the digest each month for the most recent updates and conversations. Stay connected and participate in the forums to be features in the upcoming month's digest. Wishing you an amazing month ahead!
SEE ALSO
Access your files securely from anywhere
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Divya Krishnan
Greg Belnap
Sticky Posts
Extensions 101 webinar series: Build, integrate, and monetize with extensions
Attention developers! Are you ready to take your extension development skills to the next level? We're excited to bring back the Extensions 101 webinar series with an expanded lineup of Zoho products and an introduction to more platform features. LastZoho Developer Community Monthly Digest – May 2025
Hello everyone, Welcome to this month’s Zoho Developer Community Digest! From fresh product insights to hands-on tech sessions and standout community threads, there's plenty here to keep your ideas flowing and your skills sharp. Be sure to explore ourZoho Developer Community Monthly Digest – April 2025
Hello everyone, Welcome to this month’s Zoho Developer Community Digest! We’ve lined up an exciting series of technical sessions, product deep-dives, and community conversations to keep you informed and inspired. Don’t forget to check out our resourceZoho Developer Hangout (ZDH) – Episode 18 | Zoho CRM Client Script for Efficient Sales Process
Hello everyone, A streamlined sales process isn’t just a nice-to-have—it’s the engine that powers lead generation, builds stronger customer relationships, and closes deals faster. But what if you could take your CRM beyond the basics to actually helpZoho Developer Community Monthly Digest – March 2025
Hello everyone, This month is packed with exciting product updates, learning sessions, and powerful community conversations that remind us: sometimes, the best solutions come from a single shared question. From quick workarounds to upcoming training events
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
Zoho Sign and Zoho Workdrive Integration
Hello, there. I want to know if it's possible to save a signed document from Zoho Sign in an specific folder for each signer in Zoho Workdrive. For example: If John Doe signs the document in Zoho Sign I want to save it automatically in a folder namedOffice 365 and CRM mail integration: permission required
Has anyone run into this weird problem? My email server is Office 365. When I try to configure Zoho CRM to use this server, a Microsoft popup window opens requesting user and password. After entering that, I get a message in the Microsoft window sayingEmpowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM
Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individualsHow do you list multiple contacts for a lead?
My sales team wants to be able to add additional contacts for leads, how do we do that? Is there a different way we should be using the lead / contact functionality? Moderation update (9th September 2025): Our developers have built an extension to achieveModifying Three Dot Menu Options
Is there a way to modify the three dot menu options that display in a Report header? They currently display: Show As (List, Calendar, Timeline), Print, Import, Export. I'd like to remove the Show As and Print options, since they aren't applicable forElevate your CX delivery using CommandCenter 2.0: Simplified builder; seamless orchestration
Most businesses want to create memorable customer experiences—but they often find it hard to keep them smooth, especially as they grow. To achieve a state of flow across their processes, teams often stitch together a series of automations using WorkflowField Not Updating in FSM Script - Service and Parts module.
Dear Team, I am reaching out regarding a script I have implemented in Zoho FSM to automate the calculation of the End of Service date based on the End of Sale date in the Service and Parts module. Overview of the script: Fetches the End_of_Sale__C andZadarma + Zoho CRM Integration – Missed Calls Saved as Contacts Instead of Leads
Hello everyone, I’m looking for input from anyone with experience using the Zadarma + Zoho CRM integration. Currently, I’m seeing that missed calls are automatically being created as Contacts instead of Leads. From a CRM perspective, this doesn’t makeZoho Books | Product updates | September 2025
Hello users, We’ve rolled out new features and enhancements in Zoho Books. From PayNow payment method to applying journal credits to invoices and bills in other locations, explore the updates designed to enhance your bookkeeping experience. IntegrateHow to update Multiple Users field in Quote Module from Deal Module
Scenario : Deal Module having Multiple User Field (Presales Engineer) which having more than 1 User and through Deluge Script I need to get that Users Details and need to put into Multiple User Field (Presales Engineer) of Quote Module. Note: Both ModuleAuto-sync field of lookup value
This feature has been requested many times in the discussion Field of Lookup Announcement and this post aims to track it separately. At the moment the value of a 'field of lookup' is a snapshot but once the parent lookup field is updated the values diverge.Clone a Module??
I am giong to repurpose the Vendors module but would like to have a separate but very similar module for another group of contacts called Buyers. I have already repurposed Contacts to Sellers. Is it possible to clone (make a duplicate) module of VendorsAdvance PDF creation from CRM data
I'm trying to create a PDF export of data in the CRM. My problem is I want a pretty complicated format for the data. I'm trying to export multiple modules worth of data, with nested one-to-many relationships between the modules. Along with that, I wanthow to disable staff selection Zoho Booking integrated to SalesIQ?
currently there is only one Consultant in my Zoho Bookings like this I integrate Zoho Bookings into Zoho SalesIQ to create a chatbot. Unfortunately, even though I only have one consultant for a consultation, the user have to pick the consultant. It willHow to change the text in WhatsApp Zobot integrated to Zoho Booking?
I have integrated Zoho Bookings into Zoho SalesIQ, I want to change the text in WhatsApp when creating a booking in Zobot how to change those text?how to differentiate if whatsapp comes from certain landing page?
I create a Zobot in SalesIQ to create a Whatsapp bot to capture the lead. I have 2 landing pages, one is SEO optimized and the other want is optimized for leads comes from Google Ads. I want to know from which landing page this lead came through WhatsAppYouTube Live #1: AI-powered agreement management with Zia and Zoho Sign
Hi there! We're excited to announce Zoho Sign’s first YouTube live series, where you can catch the latest updates and interact with our Zoho Sign experts, pose questions, and discover lesser-known features. We're starting off by riding the AI wave inIntroducing Profile Summary: Faster Candidate Insights with Zia
We’re excited to launch Profile Summary, a powerful new feature in Zoho Recruit that transforms how you review candidate profiles. What used to take minutes of resume scanning can now be assessed in seconds—thanks to Zia. A Quick Example Say you’re hiringUpdating Subform Record from other Form
Just wanted to ask how to properly approach this. I have 2 forms and would like to trigger an auto update on the subform once record submitted. block below only updates 1 row for each recordRow in input.AV_System { AssetRecord = Site_Asset_Services[SOR_Nowhen I email a invoice how can i see it was sent and also were i can go to see all emails sent
when I email a invoice how can i see it was sent and also were i can go to see all emails sent?Problem with Email an invoice with multiple attachments using API
I have an invoice with 3 attachments. When I send an email manually using the UI, everything works correctly. I receive an email with three attachments. The problem occurs when I try to initiate sending an email using the API. The email comes with onlyZoho Books - Hide Convert to Sales Order if it can't be used.
Hi Books team, I noticed that it is not possible to convert a Quote to a Sales Order when a Quote is not yet marked as accepted. My idea is to not show the Convert to Sales Order button when it is not possible to use it, or show it in a grey inactiveHow do I bulk archive my projects in ZOHO projects
Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapilCross-Data Center Collaboration and / Or allowing users to choose DC
Dear Zoho Cliq Support Team, We are writing to request a significant enhancement to Zoho Cliq that would greatly benefit our geographically dispersed development team. Current Challenge: Currently, Zoho Cliq automatically routes users to specific dataZoho Flow - Update record in Trackvia
Hello, I have a Flow that executes correctly but I only want it to execute once when a particular field on a record is updated in TrackVia. I have the trigger filters setup correctly and I want to add an "update record" action at the end of the flow toNew Mandatory One-Click Unsubscribe Link Overshadowing Custom Unsubscribe Link
I was recently informed by Zoho CRM Support that they are now mandated by the large email service providers like Google and Yahoo to provide a one-click unsubscribe option in the header (not the body) of all mass emails. I have a custom unsubscribe linkSupervisor Rules - Zoho Desk
Hi, I have set up a Supervisor Rule in Zoho Desk to send an email alert when a ticket has been on hold for 48 hours. Is there a way to change it so that the alert only sends once and not on an hourly basis? Thank you LauraSend / Send & Close keyboard shortcuts
Hello! My team is so close to using Zoho Desk with just the keyboard. Keyboard shortcuts really help us to be more efficient -- saving a second or two over thousands of tickets adds up quickly. It seems like the keyboard shortcuts in Desk are only forERROR CODE :512 - 5.4.4 DNS error:NXDOMAIN.
Suddenly we cant send mail, we are getting this error for all outbound mail to multiple domains.Is it possible to register webhooks in Zoho CRM using API?
Hello, I am trying to register a webhook in Zoho CRM programmatically (using the API). Specifically, I want to register a webhook that is fired when new Contacts are created in the CRM. I was able to setup a webhook using the UI, by creating a rule thatCalls where the local audio is shared, have echo
When another user is sharing their screen with audio, I get echo from my own voice. We tested this with multiple users, with different audio setups, and there's no obvious way to fix it. Is this a bug you could look into, or are we missing something?Systematic SPF alignment issues with Zoho subdomains
Analysis Period: August 19 - September 1, 2025 PROBLEM SUMMARY Multiple Zoho services are causing systematic SPF authentication failures in DMARC reports from major email providers (Google, Microsoft, Zoho). While emails are successfully delivered dueNo practical examples of how survey data is analyzed
There are no examples of analysis with analytics of zoho survey data. Only survey meta data is analyzed, such as number of completes, not actual analysis of responses, such as the % in each gender, cross-tabulations of survey responses. One strange characteristic of Zoho analytics is that does not seem aware of how Zoho Survey codes 'multiple response' questions. These are questions where more than one option can be selected from a list. Zoho Survey stores this data as text, separated by commas withinUpdate application by uploading an updated DS file
Is it possible? I have been working with AI on my desktop improving my application, and I have to keep copy pasting stuff... Would it be possible to import the DS file on top of an existing application to update the app accordingly?Minimise chat when user navigates to new page
When the user is in an active chat (chatbot) and is provide with an internal link, when they click the link to go to the internal page the chat opens again. This is not a good user experience. They have been sent the link to read what is on the page.How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.
How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.Reports: Custom Search Function Fields
Hi Zoho, Hope you'll add this into your roadmap. Issue: For the past 2yrs our global team been complaining and was brought to our attention recently that it's a time consuming process looking/scrolling down. Use-case: This form is a service report withZoho Projects app update: Voice notes for Tasks and Bugs module
Hello everyone! In the latest version(v3.9.37) of the Zoho Projects Android app update, we have introduced voice notes for the Tasks and Bugs module. The voice notes can be added as an attachment or can be transcribed into text. Recording and attachingzurl URL shortener Not working in Zoho social
zurl URL shortener Not working in while creating a post in Zoho socialIn the Zoho CRM Module I have TRN Field I should contain 15 digit Number , If it Contain less than 15 digit Then show Alert message on save of the button , If it not contain any number not want to sh
Hi In the Zoho CRM Module I have TRN Field I should contain 15 digit Number , If it Contain less than 15 digit Then show Alert message on save of the button , If it not contain any number not want to show alert. How We can achive in Zoho CRm Using customNext Page