Product Updates in Zoho Workplace applications | July 2025

Product Updates in Zoho Workplace applications | July 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this July.

Zoho Mail

Import bookmarks from Pocket

Worried about losing your Pocket bookmarks? Don't worry we have got you. Effortlessly import all your Pocket bookmarks into Bookmarks application in Zoho Mail using the Import from Pocket option.

Keyboard Shortcuts now available for Shared Mailbox actions

Default and customizable keyboard shortcuts are now available for Shared Mailboxes in the Mail Keyboard Shortcuts settings.

Improved address book display in Compose page

The Address book has been enhanced to appear as a pop-up window instead of a drop-down menu when clicking on the CC field in the compose page.

Enhanced note filtering based on users in Groups

Notes added within a group can now be filtered by the user who added them, using the new Added by option in the filter.

Reader view for Shared Mailbox emails

Easily view all your Shared Mailbox emails in a clear, distraction-free Reader view for a better and more focused email experience.

Week and Month view in Calendar eWidget

Quickly view all your events organized by week or month using the Week and Month views in the Calendar eWidget.

Conference support in Calendar eWidget

When creating an event through Calendar eWidget, you can now select from multiple conferencing options, including Zoho Meeting (audio/video), Zoom, Webex, and Microsoft Teams.

Automatically include attachments

When you create an event using the 'Add to Calendar' option in the email preview, any attachments included in the email will now be automatically added to the event in Calendar eWidget.

Smart Add in Calendar eWidget

Using Smart Add in the Calendar eWidget in Zoho Mail makes creating events faster and easier. Simply type a quick phrase like “Product Meeting with Team tomorrow at 3 PM,” and it will automatically create the event for you.

Zoho Calendar

Smart room suggestions, curated by your preference

You can now add rooms tailored for you based on your priority like favorites, default location, floor, and building.

View participants count with custom permissions

Get to know the custom permissions set for participants when creating an event. With permissions button, you can see the count of participants with specified permissions.

Zoho Cliq

Zoho Projects integration update

We have updated the settings for sending Zoho Projects task updates to channels. In addition to a cleaner layout, you now have access to a central toggle button to easily turn all channel notifications on or off.

Delete messages in bulk

Select and delete up to 25 messages in one go, instead of just 5. Cleaning up conversations is quicker and less repetitive now.

Zoho Connect

Smarter search with NLP

Our search just got a lot more advanced. With our new Natural Language Processing (NLP) search, you can type queries like you talk. For example, you can simply search “tasks assigned to me last week” or “files shared by John” and get precise results instantly.

Sample data for a quick start

For newbies in Connect, you can now add pre-filled sample data to help you get familiar with the platform. Explore tasks, forums, groups, feeds, manuals, town halls, and events, and learn how things work. It’s the fastest way to learn by doing.

Share a board section

Sharing your task has become more flexible than ever. With the new share task section option in Boards, you can collaborate with precision. Whether it’s a checklist, a set of tasks, or simply a discussion section, share only what’s needed with the right people. This is perfect for cross-functional teams and external collaborators.

Zoho Meeting

Zapier Integration

You can now integrate Zoho Meeting with thousands of popular apps through Zapier integration. Automate your workflows effortlessly without any coding needed—so you can focus on what truly matters.

Zoho Show

Introducing Zia AI in Zoho Show

With the introduction of Zia AI in Zoho Show, you can
  • Instantly generate presentations based on your visual style and content tone
  • Add more slides to existing presentation
  • Generate both content and visuals for a slide based on its title
  • Refine and enhance content
  • Shorten and summarize your content
  • Turn huge paragraphs into lists

Zoho Trident

Switch email response type easily

You can now switch between Reply, Reply All, and Forward directly in the Mail Composer, even after starting with a different action. (Available on Mac only.)

Upload email attachments to WorkDrive

With the new Add to WorkDrive option, you can now select and upload multiple email attachments at once. This makes it even easier to move files from your inbox to WorkDrive without the extra step of saving them to your device. (Available on Mac only.)

Look up WorkDrive files and folders

With the dedicated search bar in the WorkDrive widget, you can now quickly locate files and folders. (Available on Mac only.)

Get better visibility for concurrent calendar events

Quickly compare and manage simultaneous events with overlapping and split layouts. This makes scheduling conflicts easier to spot and resolve at a glance. (Available on Mac only.)

Manage collaborators for tasks

You can now invite users to view task details, leave comments, add attachments, and collaborate on tasks so everyone stays aligned and nothing slips through the cracks. (Available on Mac and Windows.)

Access Zoho Vault inside Trident

Following its addition to the Workplace bundle, Zoho Vault is now available in Trident as a widget. You can easily manage your passwords and confidential information, view all of your stored passwords, edit them, share them, or access passwords shared with you, all without leaving Trident. (Available on Windows only.)

Schedule Cliq messages for the right time

Are you working at odd hours or from a different time zone and wondering how to message your colleagues without disturbing them? You can now schedule your messages to be sent when your colleagues are available.

Forward messages using drag and drop

Forward messages from one user to another by simply dragging the text message and dropping it into the chatbox. 

Execute actions instantly with slash commands in the Cliq module

You can now use slash commands from the chat box inside the Cliq module of Trident to execute frequently performed actions like pinning messages or muting channels. Quickly execute actions with built-in or custom slash commands. 

Start and join scheduled meetings

You can now start and join meetings scheduled from the Cliq web app from Trident. You will also receive timely reminders to ensure you're available for your scheduled meetings right on time. 

Access message drafts from anywhere

Have you ever typed out a detailed response to a colleague but couldn't send it because something urgent came up? No worries, you can now access your message drafts in Trident's Cliq chatbox across the Cliq web and the Cliq mobile app, allowing you to edit and send the messages from anywhere.

Zoho Vault

Czech language support

Zoho Vault now supports Czech, adding to our list of 10 supported languages. This update helps make your workforce password management experience even more personalized and user-friendly.

Zoho Writer

Generate documents using webhooks

Automatically trigger document generation in Zoho Writer via events from third-party applications using incoming webhooks.

Enhanced Zoho Writer merge APIs

With the record_id parameter in Zoho Writer's Merge APIs, fields related to the given record ID are automatically fetched from the Zoho app. You don't have to spend time manually mapping records and fields in the Deluge code.

Zoho WorkDrive

Introducing Zoho AI in WorkDrive

Introducing Zia – the built-in AI assistant, now in Zoho WorkDrive that helps you work faster and more efficiently. From summarizing files and translating comments to assisting with content creation and transcription, Zia brings smart, practical tools right into your daily workflow — no extra setup, no added cost.
  • Zero setup, zero cost: AI features ready to use, no extra configuration.
  • Privacy-first: Your data stays within Zoho — never shared externally.
  • Flexible AI options: Choose between Zoho AI and OpenAI for different tasks.
  • File summarization: Instantly get key points from long documents.
  • Comment translation: Communicate effortlessly in 70+ languages.
  • Content assistance: Draft text, refine comments, and generate visuals.
  • Media cover creation: Auto-generate cover images for audio/video files.
  • Built-in transcription: Convert recordings to searchable text.

    Access your files securely from anywhere







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                                                          • Product Updates in Zoho Workplace applications | July 2025

                                                            Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this July. Zoho Mail Import bookmarks from Pocket Worried about losing your Pocket bookmarks? Don't worry we have got you.
                                                          • Product Updates in Zoho Workplace applications | June 2025

                                                            Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this June. Zoho Mail Slideshow view for inline images in Notes View all your inline images added in a notes in a effortlessly
                                                          • Product Updates in Zoho Workplace applications | May 2025

                                                            Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this May. Zoho Mail Increased Preset Limit for Reminder and Snooze Options Preset limits for the Reminder and Snooze options
                                                          • Product Updates in Zoho Workplace applications | April 2025

                                                            Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this April. Zoho Mail Filters for incoming emails in Shared Mailbox Simplify the management of incoming emails in your Shared
                                                          • Product Updates in Zoho Workplace applications | March 2025

                                                            Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this March. Zoho Mail Include original attachments in reply email When you Reply or Reply All to an email, original attachments


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